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SATYAM SRIVASTAVA

Ph: (M) +91 9999318190 Email: srivastava16satyam@gmail.com
Address:-5/232, Saraswati Lane, Sector 5, Vaishali, Ghaziabad-201010

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Network Management| Network Administration |Training and Development
Impressive, fast track management career driven by challenges and a desire to be successful in all endeavors

EXECUTIVE SUMMARY



q  B.Tech in CS, CCNP, CCNA, with 4+ years of experience in Cisco Routing/Switching and Security managing IP data networks and 3 years of L1 desktop support.
q  Accented with the latest trends and techniques of the field with rich and varied exposure to implementation, configuration, troubleshooting, administration and verification of TCP/IP network build with Cisco Routers and Switches.
q  Core competencies in IP networks management and administration through profound skills in Cisco Routing and Switching and Security.
q  Provided IP based network support and training for customers at NTPC Power Plant Bilaspur, Warsaw (Poland), Lanco Amarkantak Power Limited and Guru Govind Singh Super Thermal Plant, Ropar.
q  Played key role in reducing helpdesk calls and escalations through the establishment of on-line and email educational resources, solution checklists, and proactive end-user training.
q  Earned reputation as go-to analyst for senior-level managers and directors, immediately bringing calm to emergency situations through comprehensive technical skills and professional demeanor.
q  Actively involved in installation and maintaining of the network inside the campus and network support at customer sites which includes installation and configuration and verification of Cisco L2 switches and routers.
q  Proven analytic and problem-solving skills with the keen ability to assess needs, define requirements, develop value-added solutions, and execute technical solutions that streamline and improve operating efficiencies.



      CORE COMPETENCIES


Ø  TCP/IP networks-administration
Ø  Cisco Routing and Switching, troubleshooting
Ø  Training and development
Ø  Operation and maintenance

Ø  Wired networking
Ø  LAN/WAN management
Ø  Technical support resolution
Ø  Network installation & Cabling

TECHNICAL EXPERTISE



Networking/Protocols: - TCP/IP, OSI, HDLC, PPP, TCP, UDP, SNMP, SMTP, HTTP, Active Directory, DHCP, DNS, FTP, ARP, SMTP, IPv4, VLSM.
Routing/Switching:-BGP, OSPF, EIGRP, RIP, STP, RSTP, VLAN, VTP, Etherchannel, PAgP, LACP, IPSec, VPN, CDP, DTP, PBR, ACLs, NAT, PAT,VACL, DHCP & Relay Agent, SVI, HSRP,VRPP,PAP,CHAP,RADIUS,AAA,TACACS+.
Operating Systems: - Cisco Routers and Switches IOS 12.2, Windows Server 2003 Standard Edition, Windows Server 2008, Windows XP Professional, Windows Vista, Windows 7, MS DOS.
Hardware:-Cisco ISR Router series-2800, 1800 ,3800, Cisco Catalyst switches-2960,2950,3550,Dell Power Edge Servers-T310, Dell Precision workstations(T3400, T3500, PR 380, PR 390), Dell Optiplex series workstations., Ethernet (UTP & fiber) topology, Analog Modems, DSL, ADSL routers/modems, HP LaserJet and inkjet printers, Ricoh Printers, CSU/DSU telecom equipment. UTP cabling, RJ 45/48 connectors, Dialup Internet, optic fiber cabling. Motherboards, Power supply, RAM, SATA Hard Disk, SCSI Hard Drivers on Servers, Network Cards, Display cards, Audio Cards.


OCCUPATIONAL CONTOUR

APR’12-PRESENT: OXIENT TECHNOLOGIES, NOIDA
NETWORK ADMINISTRATOR

Oxient Technologies is a software development firm which majorly deals in ERP Outsourcing, Software Development and consulting. It provides complete portfolio of services for all kinds of business, from design solutions to custom software programming and software consultancy. As a network administrator responsible for installation, designing, maintenance networks and providing end to end customer training at Oxient Technologies campus and at customer sites.

Key Deliverables:

q  Configured and Implemented LAN Switching using Cisco Catalyst 2950, 3550.
q  Configured switches for VLANs, Inter‑VLAN routing(Layer‑2 & Layer‑3), SVIs
q  Spanning Tree protocol, Portfast,  Uplinkfast,  Backbonefast, PVST & RSTP.
q  Presentations on various networking technologies.
q  Assisting my team in setting up and managing Cisco rack labs.
q  Sought out to manage business critical operational changes that require new systems, network training and employee development.
q  Support small scale Peer-to-Peer networking and large scale LANs.
q  Highly successful combinations of delivery methods to energize leader-led presentations, remote access training, and interactive training.  
q  Redundancy in L3 networks through implementation of protocols like HSRP.                                                              
q  Training corporate users and customers for network set up and support, company’s applications and various other aspects.
q  Designing networks and connectivity for new Sites
q  Policy based traffic filtering through BGP Path attributes.
q  Physical installation and configuration of wireless Access Points
q  Permissions granted/denied as per policy through VLAN ACL (VACL).
q  Installing, configuring & troubleshooting of equipment like routers, switches for the customers
q  Provided face-to-face and web-based training for full configuration on Cisco 2600 series of Routers.
q  Configuring Trunking and Pruning on switched networks
q  Setting up and configuring wireless networks.
q  Visits to sites for network set up and support of company’s partner agencies.
q  Enabling port-security in L2 switches for preventing  unauthorized network access
q  Managed training staff and maintained training schedules.
q  Trained company’s partner agencies on Routing protocols, Switching and Subnetting.
q  Designing and  implementing subnetting in medium-sized routed networks
q  Border Gateway Protocol TCP connection establishment, prefix exchanges and monitoring.
q  Network capturing tools like Wireshark, Packet sniffer to monitor network status.


ON-SITES PROJECTS

Client:                               Veriturn Electro Products Limited(VEPL)
Location:                                 Hyderabad, Andhra Pradesh:
Duration:                                 4 weeks
Team Size:                  8
Hardware:           Cisco 2800 ISR Routers, 3550 and 2960 Switches
Software:            OSPF, BGP, VTP, STP, PVST, VLAN, Etherchannel load balancing.    

Description and Responsibilities:
VEPL assigned the task of designing a data center. As a network administrator installed Cisco routers/switches, servers, end users with the design team, implementation, verification and providing connectivity. Major tasks include:-
Ø  Implementing VLANs in redundant switched networks
Ø  Trained customers on Spanning tree protocol and its importance in redundant networks
Ø  Planned and implemented layer 3 redundancy through HSRP, VRRP.
Ø  Implemented Policy based routing in OSPF
Ø  eBGP and iBGP implementation and testing.
Ø  Implementing OSPF at customer sites which includes:- Indentifying the resource needed to
   be an ASBR, Indentifying the resource needed to be an ABR, As per the situation and
  requirement communicate disjoint OSPF Backbone areas with virtual-links.

Client:                                Core Database Systems.
Location:                            Noida
Duration:                           1 month
Team Size:                        1
Technology:         Cisco ISR 3825 Routers, 2960 and 3550 Switches

Description and Responsibilities:
Core Database Systems is one of the prominent IT training & consulting organization that operates through well-defined systems and procedures. Required to provide 4 weeks training on network installation and configuration using Cisco Routers and Switches.Major training delivered on following:-
Ø  Cabling
Ø  Cisco EIGRP implementation
Ø  VLAN and Inter VLAN Routing through Cisco 3550 Switch.
Ø  Basics of network security.


Client:                                Steria
Location:                            Noida
Duration:                           4 month
Team Size:                        5
Technology:         Cisco ISR Routers and Switches

Description and Responsibilities:
Launching of new office location. Involved in physical installation of systems, cables, routers, switches. With the design team installed and configured Routing and Switching. IP Addressing and VLSM design.

APR’10-APR’12: EMERSON PROCESS MANAGEMENT, NOIDA,
ENGINEER (NETWORK SUPPORT)

Key Deliverables:

q  Providing network support at campus LAN’s and at various customer sites.
q  Providing technical support for users with varying levels of IT knowledge and competence
q   Administering Team of Contractor and Engineer for Execution and installation
q  Training customers about company’s business software which runs on Power Plants for logic generation and running online graphics.

Technical Tasks:-

q  Reviewing network diagram and planning and implementing the design as per customer’s demands.
q  Routing protocols metrics defined.
q  Implementing routing protocols in all routers that are part of design process dictated by customers.
q  Requirements gathering, analysis, proposals, installation and verification of routing protocols.
q  Analyzing and resolving Network, IOS and link related faults
q  Team member of Configuration of Cisco 7206 router with IPSec Site-to-Site VPN .
q  Implementation of Policy-based-Routing as per the guidelines by customers.
q  Site-to-site IPSec VPNs configuration on end devices and implementations of IKE, IKEv2, PKCS, PKI, ISKAMP, XAUTH, X.509.
q  VLSM design and implementation.
q  Policy based routing in Cisco 2800 series routers.
q  Implementing VLAN’s in campus switched networks.
q  NAT configuration and propagation.
q  Remote sites connectivity avoiding link overutilization through EIGRP stub routing
q  Configure and implement Remote Access Solution: VPN, ISDN dial up, Fractional T1
q  As per customer requirements application of Route-Redistribution through single redistribution point..
q  Configuring VTP in Cisco 2960 series of Switches for maintaining consistent database for deploying VLAN’s in large network environment
q  Implementing and verifying security ACL framework implementation
q  Trained customers on various topics which includes:-
q  Cryptography-Symmetric and Asymmetric algorithms, Hashing, Digital Signatures, and Public key and shared key cryptography, IKE, ISAKMP, IPSec etc.
q  Creating VLAN’S in Cisco 2960 series of switches
q  EIGRP, OSPF routing protocols configuration and verification.
q  VTP and its importance in circulating VLANs in LAN domain
q  Implementing EIGRP at customer sites which includes:-
Ø  Planning the implementation
Ø  Determine network resources needed for implementing EIGRP on a network.
Ø  Coordinating work with specialists
Ø  Verifying the implementation
*        Implementing OSPF at customer sites which includes:-
Ø  Indentifying the resource needed to be an ASBR
Ø  Indentifying the resource needed to be an ABR
Ø  Understanding the hierarchical design for implementing proper configuration
Ø  As per the situation and requirement communicate disjoint OSPF Backbone areas with virtual-links.
q  VTP installation, configuration and verifications in Cisco 2960 Catalyst switches.
q  Providing full inter VLAN routing through distribution layer Cisco 3550 switches.
q  Restricting connectivity between branch and remote locations through filtering routes in OSPF and EIGRP.
q  Configuration of IPSec Site-to-Site VPN on Cisco 7000 series Routers.
q  NAT, PAT and VPN security gateways.
q  Communication between different VLAN’S through SVI on Cisco 3550 switches.
q  Planning and implementing a Windows Server 2003 network infrastructure.
q  Configuring Proper authentication of EIGRP and OSPF by configuring MD5 Authentications for secure updates.

PROJECTS/ON-SITES

Client:                               Transition Technologies
Location:                                 Warsaw, Poland:
Duration:                                 2 weeks
Team Size:                  25
Technology stack: Cisco Routers, Switches, EIGRP, DHCP, servers, workstations.
Description:                Transition Technologies is software development firm, located in Warsaw Poland. The                            
                              Required training to their employees about VLAN and its importance in switched networks.
Responsibilities:   Successfully conducted Cisco L2 switches training with real time demonstration.
.

Client:                                Sipat Power Plant.
Location:                            NTPC, Bilaspur (Chhattisgarh)
Duration:                                 3 months
Team Size:                  12
Technology:         Cisco Routers, Switches, EIGRP, DHCP, servers, workstations, Cisco 12.2 IOS, Windows Server                                                                                    2003, Windows XP.
Description:          This is the Thermal Power Plant for electricity-generation. The task involves network set up and support in programmer’s room and connectivity between programmer’s and other divisions.
Key Deliverables:

q  Determine network resources needed for implementing EIGRP on a network.
q  Create an EIGRP verification plan
q  Configure EIGRP routing
q  Configuring VTP in Cisco 2960 series of Switches for maintaining consistent database for deploying VLAN’s in large network environment.
q  Installing & configuring servers, workstations, routers, switches in LAN environment.

APR’09 – APR’10: SOURCEFUSE TECHNOLOGIES, NOIDA
TECHNICAL SUPPORT EXECUTIVE

Key Deliverables:

q  Basic troubleshooting of installed routing protocols in Cisco Routers.
q  IP networks troubleshooting and administration.
q  System administration and network troubleshooting
q  Providing support to clients via emails and calls in networks.
q  Backup and recovery of Cisco IOS images from servers.
q  Troubleshooting EIGRP.
q  DHCP and DNS servers installation and configuration.
q  LAN set up through Cisco 2950 switches, servers and client’s machines.
q  Configured in small-scale-networks Inter VLAN routing through Cisco 2600 series routers via Routers-
            On-a-stick.
q  Inventory management and report generation of all hardwares.
q  System administration of all company’s systems.
q  Manage, build and repair all Windows XP/2003/2008 Servers and Client Workstations.
q  Operating system installation and troubleshooting-Windows Server 2003 and Windows XP.
q  Managing User accounts using Active Directory in Windows Server 2003
q  Isolate and diagnose network problems, involving TCP/IP, DHCP, DNS, and WINS.
q  Perform troubleshooting analysis of servers, workstations and associated system

DEC’07 – MAR’09: WIPRO BPO (A DIVISION OF WIPRO LTD.), DELHI
SENIOR TECHNICAL SUPPORT EXECUTIVE- DELL INTERNATIONAL PROCESS

Key Deliverables:

q  Handled troubleshooting of computer hardware which included Motherboard, Power Supply, RAM, Graphics
      and other PCI expansion cards.
q  Installation of hardware device drivers, troubleshooting printers and printer driver installation.
q  Operating system patches management and bug fixes.
q  Operating system installation, server configurations.
q  Troubleshooting software like helping the customers in downloading, up-gradation.
q  Installation of Operating Systems and Drivers.

JUL’06 – DEC’07: JIYOUN SYSTEMS PVT. LTD., NOIDA
TECHNICAL SUPPORT EXECUTIVE
Software, desktop, hardware and internet troubleshooting

            IT CERTIFICATIONS

   CISCO CERTIFIED NETWORK ASSOCIATE (Cisco ID-CSCO12049946)
MICROSOFT CERTIFIED SYSTEM ADMINISTRATOR (Microsoft Certification ID:-8145228)

            ACADEMIA    

B.Tech. (Computer Science & Engineering) in 2006
IEC College of Engineering & Technology, Greater Noida (UP)

XII in 1999
 St Joseph’s College, Allahabad (UP), ISC Board

X in 1997
St Joseph’s College Allahabad (UP) ICSE Board

PERSONAL SNIPPETS

Date of Birth:                    22nd September, 1981
Linguistic Proficiency:      English and Hindi
Marital Status:                  Married
Location Preference:        Anywhere


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