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Darrius garrison
207 Gardenia Way   ·   Palo Alto, CA 94303   ·   darriusgarrison@hotmail.com   ·   678-362-6405

ANALYST - FINANCIAL / BUSINESS / CREDIT
Project Management    ●   Team Leadership   ●   Process Implementation
Strategic Planning   ●   Product Pricing   ●   System Conversions  ●   Customer Service
Regulatory Compliance / SOX   ●   Market Research   ●   Credit Review   ●   Risk Mitigation
SUMMARY OF QUALIFICATIONS
·         Dynamic professional with history of ensuring corporate profitability, enhancing competitiveness, and increasing margins by conducting analyses that optimize strategic leadership decision-making.
·         Expertise at establishing financial management programs and policies; broad, in-depth knowledge of wholesale / retail pricing, international business, market analysis, and review of P&L and KPIs.
·         Resourceful problem-solver with history of improving operations by analyzing issues and quickly implementing effective new processes and procedures.
·         Service-oriented professional with demonstrated ability to significantly increase customer satisfaction levels by establishing and growing key relationships in Fortune 500 environments.
·         Professional success supported by Masters of Project Management, MBA in Finance, and BS in Marketing.
·         Technical Skills: ARCS, BOSS, BRIO, Elite, eWorks, Lawson, Salesforce, SAP, MAS90, Oracle 11i, Navision, SAP Work Management, Excel(Pivot Tables & Vlookup), Access, Great Plains and QuickBooks.
Professional Experience
senior credit & Collection analyst                                                                    2012 - 2013
Twitter, Inc.                                                                                                                San Francisco, CA
$10B social network company
·         Monitor credit exposure and performance of AR Aging in order to facilitate proactive management
of risks. Managed the credit and collections of over 250 accounts with a combined accounts receivable balance of $4 million.
·         Effectively performed such collection and credit functions as credit extensions, collections of customer receivables, account reconciliations, credit limit reviews, and account maintenance.
·         Improved collection policies and worked with the sales team on collection process for larger accounts.
·         Innovated and engineered credit model.
·         Analyze financial statements, credit reports (DNB & Creditsafe) to evaluate credit risk and manage credit limits.
·         Provide leadership, mentoring, and training to five financial management employees in the local office & India.
·         Document process and procedures for training purposes.
Senior Global Credit ANALYST                                                                                  2010 - 2012
Riverbed Technology                                                                                            San Francisco, CA
$700M global IT company
·         Ensure customers’ creditworthiness by analyzing / interpreting financial statements and checking Dun & Bradstreet, Graydon, or Skyminder reports.
·         Effectively manage accounts (Americas, EMEA, APAC) by communicating and coordinating with customers, Sales, Order Management, and Sales Support.

Darrius Garrison   ●   darriusgarrison@hotmail.com   ·   678-362-6405   ●   Page 2


·         Review 15+ contracts / day to interpret financial implications and ensure compliance with SOX and Company policies.
·         Significantly reduced risk by managing and completing 20 projects.
pricing & business Analyst                                                                                         2007 - 2009
ricoh business solutions                                                                                               Atlanta, GA
$22B office automation company
·         Supported sales of $800M / year as member of team that approved pricing on all Company products; ensured Firm’s competitiveness while maintaining margins over 13% and served as Lead analyst on Gross Margin Task Force.
·         Accurately analyzed and approved pricing levels for new contracts.
·         Administered $9M marketing fund.
·         Saved ~$1M by implementing project management skills to improve organization of team.
·         Increased productivity and improved bid-win percentage 30% by acting as “go to” person for Sales Representatives and other Analysts.
·         Mitigated risk and ensured adherence to pricing guidelines by facilitating communication between partners.
credit analyst LEAD                                                                                                       2004 - 2007
afterhours / men’s wEARhouse                                                                                 Norcross, GA
$2B men’s clothing and formalwear retailer
·         Provided leadership to three credit specialists that reviewed / approved customer requests for accounts; helped resolve any collection or customer service issues.
·         Analyzed credit reports and financial statements on a daily basis; obtained credit ratings, set credit limits, and established open account terms of sales for both new and existing accounts.
·         Helped increase customer satisfaction levels from 85% to 97% by establishing performance standards for receivables / collections.
·         Improved revenue and reduced bad debt by 15% within one year by creating new policies for credit functions and establishing new criteria for account openings.
·         Elevated call center productivity by collaborating with management to implement innovative, effective credit tools and performance strategies. 
·         Co-managed conversion to new billing and operation system while maintaining business continuity.
·         Spearheaded project to identify uncollected CODs and implemented policy that ensured all drivers signed off on COD collections.

Previously: Financial Service Analyst at Hewlett Packard and Senior AR Representative at Siemens I. C. N.
Education And affiliations
keller graduate school of management                                                              Atlanta, GA
master of project management / PMP certification courses                         2010
Master of business Administration – Finance                                                           2009
grambling state university                                                                                     Grambling, LA
Bachelor of science - Marketing                                                                                     1994
Member of Project Management Institute (PMI)                                                 2009-Present


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