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Committed Organizational Architect, Positive Change Driver and an Unrepentant Success Addict endowed with a contagious sense of purpose offers around 15 years of multidisciplinary expertise in Organizational Effectiveness, Human Resource Management, Quality Management and Business Development with a consistent record of excellence in a rich array of managerial and consultancy roles
· Master of Industrial Relations & Human Resource Management (Distinction)Lahore
University Pakistan National
University Pakistan
Eminent Canadian multinational widely recognized for cutting edge cloud-based talent management solutions
· Established the organizational structure and the strategic and operational framework for HR
Primarily includes online professional communities, think tanks and virtual consultancy organizations
Ranked among the top educational institutions in Australia and the world
· Provided successful strategic guidance on refinement of the existing organizational structures, removing ambiguities in roles & responsibilities, reengineering service delivery processes and increasing employee engagement
Summary: Performed generalist HR responsibilities and supported the senior management and line managers in performance, organizational, and leadership matters to strengthen and positively enhance the human capital within the organization
PAKISTAN
National carrier ofPakistan
Summary: Developed, promoted, monitored and analyzed the effectiveness of performance improvement initiatives at the corporate level with the support of the senior management and direct interface at all the relevant operational levels
· Facilitated the increase in customer satisfaction ratings in core service areas through optimized processes in a cost effective manner
A leading private organization involved in providing quality/performance management services
Summary: Led Quality Management Teams in providing consultancy and/or auditing services to national/multinational companies of varying sizes in streamlining organizational structures & establishing responsive management systems
· Refined business processes and improved the efficient utilization of resources by facilitating the elimination of waste from non-value added activities
Summary: Guided national/multinational companies in developing Quality Management Systems and gaining ISO 9000 certifications as member of a consultancy team
A major subcontractor inSri Lanka
· The University ofSydney , Australia
Member, Australian Human Resources Institute
Traveling to new places and learning about different cultures. Socializing with friends, Swimming, Chess, Horse Riding, Sailing
Cell# : +971 55 3285081 (Preferred) Linkedin : http://pk.linkedin.com/in/muradsalmanmirza
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MURAD
SALMAN MIRZA
PROFESSIONAL
PROFILE
|
Committed Organizational Architect, Positive Change Driver and an Unrepentant Success Addict endowed with a contagious sense of purpose offers around 15 years of multidisciplinary expertise in Organizational Effectiveness, Human Resource Management, Quality Management and Business Development with a consistent record of excellence in a rich array of managerial and consultancy roles
KEY SKILLS
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·
Organizational
Development
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·
Strategy
Development & Deployment
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·
Establishment
of Management Systems
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·
Change
Management
|
·
Performance
Management
|
·
Talent
Management
|
·
Business
Process Reengineering
|
·
Project
Management
|
·
MS
and Statistical Software
|
EDUCATION &
QUALIFICATIONS
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· Master of Industrial Relations & Human Resource Management (Distinction)
The
University of Sydney , Australia
·
Certified Six
Sigma Black Belt
Singapore
Quality Institute, Singapore
·
MBA in General
Management & Marketing (Top 1/3 of Class)
·
Certified
ISO 9000:2000 Lead Auditor
IQCS
Certification, Singapore (2002)
·
Post Graduate
Diploma in Quality Management (2nd in Class)
· B.Sc. in
Electrical Engineering
PROFESSIONAL
EXPERIENCE
|
EPIC
SOFTWARE CORPORATION
Eminent Canadian multinational widely recognized for cutting edge cloud-based talent management solutions
Senior
Vice President (Client Advocacy & Organizational Effectiveness, APAC &
EMEA Regions) Jan, 2010 – Present
Summary: Leading international
expansion with multi-function responsibilities, including, Organizational Development
(OD), Corporate Strategy Development & Deployment, Client Relationship Management
(CRM) & Business Development (BD)
Achievements
· Established the organizational structure and the strategic and operational framework for HR
·
Successfully designed, developed and implemented OD interventions for
organizational effectiveness
·
Optimized robust working relationships with internal/external clients
·
Cultivated lucrative business opportunities through Strategic Alliance
Partners
GLOBAL
PROFESSIONAL FORUMS
Primarily includes online professional communities, think tanks and virtual consultancy organizations
HR
Advisor (Sept, 2008 – Present)
Summary: Active facilitator, researcher, trainer and
contributor to online Global Professional Forums in disseminating practical
knowledge to a rich array of geographically dispersed clients from Service and
Manufacturing sectors pertaining to the resolution of strategic &
operational issues related to Organizational Development, Change Management,
Performance Management and Talent Management
THE UNIVERSITY
OF SYDNEY
Ranked among the top educational institutions in Australia and the world
Organizational
Development Consultant (Part-Time) Sep, 2007 – June, 2008
Summary: Managed the change management project
in coordination with the senior management & faculty through the use of
appropriate tools & techniques in the areas of Development, Community
Engagement, Marketing & Communications and various Faculties
Achievements
· Provided successful strategic guidance on refinement of the existing organizational structures, removing ambiguities in roles & responsibilities, reengineering service delivery processes and increasing employee engagement
·
Advised,
demonstrated and monitored the effective selection and application of techniques
for operationalizing strategic initiatives
·
Developed
efficient templates and guided their effective application to gauge the success
of current OD/HR practices, especially, in terms of personnel deployment,
succession planning and relevant cost efficiencies
TETRA PAK PAKISTAN LIMITED
Pakistani subsidiary of the
Swedish multinational operating in more than 165 countries with over 20,000
employees
Human Resource Manager
(Aug, 2006 – Dec, 2006)
Summary: Performed generalist HR responsibilities and supported the senior management and line managers in performance, organizational, and leadership matters to strengthen and positively enhance the human capital within the organization
Achievements
·
Facilitated
implementation of change management initiatives associated with organizational
transition activities
·
Provided expertise
in successful strategy planning, development and execution of employee
engagement initiatives
·
Refined and
effectively implemented procedures and processes relating to talent
development, performance management and organizational development
National carrier of
Quality
Improvement Manager (July, 2004 – May, 2006)
Summary: Developed, promoted, monitored and analyzed the effectiveness of performance improvement initiatives at the corporate level with the support of the senior management and direct interface at all the relevant operational levels
Achievements
· Facilitated the increase in customer satisfaction ratings in core service areas through optimized processes in a cost effective manner
·
Led
the corporate team for ISO 9001:2000 certification of major domestic stations
in the key service areas of Flight Services, Airport Services & Ground
Handling Agreements
·
Key
member of the corporate team that achieved IATA Operational Safety Audit (IOSA)
Certification that covered main functional areas of PIA, including, Airport
Services, Flight Services, Cargo Services, Flight Operations, Engineering &
Maintenance
PAKISTAN INSTITUTE OF QUALITY
CONTROL (PIQC)
A leading private organization involved in providing quality/performance management services
Quality
Management Consultant (Aug, 1998 - May, 2002)
Summary: Led Quality Management Teams in providing consultancy and/or auditing services to national/multinational companies of varying sizes in streamlining organizational structures & establishing responsive management systems
Achievements
· Refined business processes and improved the efficient utilization of resources by facilitating the elimination of waste from non-value added activities
·
Aided
the 100% successful ISO 9001 certification of businesses from diverse sectors,
e.g., Telecommunication, Construction, Cement, Automotive, Power Plants,
Healthcare
·
Conducted
more than 600 hours of professional training in TQM, Process Management (Mapping,
Monitoring, Measurement & Improvement), Customer Satisfaction (Measurement,
Monitoring & Improvement), Statistical Quality Control, Statistical Process
Control, Kaizen, Quality Circles, 5S, ISO 9000, Internal Quality Auditing
Quality
System Engineer (July, 1996 - July, 1998)
Summary: Guided national/multinational companies in developing Quality Management Systems and gaining ISO 9000 certifications as member of a consultancy team
TRANSTEL INTERNATIONAL (PVT)
LIMITED
A major subcontractor in
Trainee
Coordination Engineer (Jan, 1996 - May, 1996)
HONORS AND
AWARDS
|
· The University of
Lifetime Member of Beta
Gamma Sigma (International Honor Society for Scholastic Excellence)
·
Northern Arizona University , USA
Who's Who Among
Students in American
Colleges
PROFESSIONAL
AFFILIATION
|
Member, Australian Human Resources Institute
HOBBIES
AND INTERESTS
|
Traveling to new places and learning about different cultures. Socializing with friends, Swimming, Chess, Horse Riding, Sailing
PERSONAL
INFORMATION
|
Cell# : +971 55 3285081 (Preferred) Linkedin : http://pk.linkedin.com/in/muradsalmanmirza
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