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FATIMA SHAMSUDDIN TANDEL
                                        CONTACT NO: 09876543210/2121212121
                                       EMAIL ID: fatima@gmail.com
                                        PASSPORT No : A07171710

CAREER AND LONG TERM OBJECTIVE:
To perform the given responsibilities in a proper manner and as expected will be my prime objective, to improve constantly by trying to learn from previous experiences, to become a valuable part of my organization through hard work, to put in an effort that matches with the best of organization standards.
PROFESSIONAL EXPERIENCE (6.0 YEARS)


EXPERIENCE
Saudi Oger Ltd
Peroid : 28 Dec 2011 – Till Date.

Responsibilities
Ø  Remote Management of Server and Workstation through VNC and Radmin.
Ø  Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø  Maintaining Users & Groups in Active Directory Service.
Ø  Installing and Configuring DNS and DHCP Servers.
Ø  Maintaining Backup of File Server and all Data Server.
Ø  Configuring file and folder level access for users and groups.
Ø  Troubleshooting On Hardware Devices and Laptops.
Ø  Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø  Solving Desktop Problems and day to day activities.
Ø  Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø  Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.
Ø  Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø  Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø  Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø  Administering and troubleshooting of LAN.
Ø  Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø  Implementation and maintenance of External Storage Devices.
Ø  Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø  Worked on Antivirus Mcafee, Kaspersky, Avastetc
Ø  Installation of PrimaVera Software At Saud Consult and creating a separate database.


EXPERIENCE
INMAC COMPUTERS LTD
Period              10 MAY 2010 – 20 DEC 2011.
Designation    IT Engineer.

Responsibilities
Ø  Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø  Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø  Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø  Administering and troubleshooting of LAN.
Ø  Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø  Implementation and maintenance of External Storage Devices.
Ø  Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø  Supporting & configuringbroking software’s (ODIN, BOLT, Ncdex, Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø  Supporting Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline etc.
Ø  Remote Management of Server and Workstation through VNC and Radmin.
Ø  Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø  Maintaining Users & Groups in Active Directory Service.
Ø  Installing and Configuring DNS and DHCP Servers.
Ø  Maintaining Backup of File Server and all Data Server.
Ø  Configuring file and folder level access for users and groups.
Ø  Handling all the Computers, POS Machines Included Server.
Ø  Troubleshooting On Hardware Devices and Laptops.
Ø  Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø  Solving Desktop Problems and day to day activities.
Ø  Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø  Installation of Bloomberg Software and Factset Software and giving support on it.
Ø  Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.

EXPERIENCE
ALLIED DIGITAL SERVICES LTD
Period              10 Oct 2007 – 30 APRIL 2010.
Designation    Customer Support Engineer.
Job Profile       Placed as a Residence Engineer on the Site of AnandRathi Group of Companies
                                   
Responsibilities
Ø  Assembling, De-Assembling, Installation, Trouble shooting of Computers (Servers/Workstations/Laptops)
Ø  Installation, Configuration and Troubleshooting of Printers, Scanners, Plotters, etc.
Ø  Continous Monitoring of Internet Leased Lines Through NMS (Network Monitoring System) tool and Troubleshooting if the line is down and follow up with the ISP till the line is up.
Ø  Administering and troubleshooting of LAN.
Ø  Daily Monitoring of Mcafee Antivirus Server and check update of patches and virus alert and virus affected machine and take action for the same.
Ø  Implementation and maintenance of External Storage Devices.
Ø  Data Recovery (Deleted data, Lost Partition, Quick Formatted Hddetc)
Ø  Supporting & configuringbroking software’s (ODIN, BOLT, Ncdex, Mcx, Mcx-Sx, NEATCM, NEATFO).
Ø  Supporting Application Such as IAS, Prowess, Ace Equity, Metastock, Falcon, Capitalline etc.
Ø  Remote Management of Server and Workstation through VNC and Radmin.
Ø  Emergencydatarecovery,diagnosingthecause&implementingthesolutioninhardware & Software resulting in minimum interruption of service.
Ø  Maintaining Users & Groups in Active Directory Service.
Ø  Installing and Configuring DNS and DHCP Servers.
Ø  Maintaining Backup of File Server and all Data Server.
Ø  Configuring file and folder level access for users and groups.
Ø  Handling all the Computers, POS Machines Included Server.
Ø  Troubleshooting On Hardware Devices and Laptops.
Ø  Installation Of Hardware Devices Like (Printers, Scanners, Tv-Tuner Card, Web Camera)
Ø  Solving Desktop Problems and day to day activities.
Ø  Solving Mails Problems on Outlook Express, Microsoft 2003, Microsoft 2007.
Ø  Installation of Bloomberg Software and Factset Software and giving support on it.
Ø  Installation of Blackberry Desktop Software and synchronizing with outlook and taking backup also.

Company
Tata Indicom Broadband (VSNL)
Period                    05 Dec 2005 to 03 July 2007.
Customer Support Engineer

Responsibilities
Ø  Installation of new clients through various kinds of switches and ADSL routers.
Ø  Configured and troubleshooting of Authentication & Connectivity Problem for Networks.
Ø  Problem related of slow browsing and high usage in the network also rectified.
Ø  Configured & Troubleshooting of Outlook Express and Microsoft Outlook.
Ø  Escalation calls of clients also resolve with coordination with the technical team.
Ø  Handling Client Capacity of 700 from Bandra to Santacruz.


Educational Qualification

Ø  S S C Passed from Maharashtra State Board of Secondary and Higher Secondary Education Mumbai

Ø  H S C Passed from BhartiyaShikshaParishad (UTTAR PRADESH)


Technical Qualification
Ø  Advance Diploma in Hardware & Networking Engineering from JetkingSchool of Electronic Technology.

Address
124/1 N S Road
Mahim (East)
Mumbai – 400010
Tel : 022 278787878

Personal Information
Date of Birth               :           31-10-1984
Nationality                  :           Indian
Marital Status            :           Single
Languages Known      :           English, Hindi and Marathi.
Hobbies                       :           Listening Music, Net Surfing, Cricket.
Notice Period             :           30 Days.
Location Preferred      :           Mumbai Only
Place                           :           Mumbai
Date                                                                                                   


Fatima Tandel


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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