Technical Delivery Manager Sample Resume Format in Word Free Download -->

Technical Delivery Manager Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Jorge Montoya
110 Leens Road ¨ Charlote, TX 68990 ¨ 817.559.7711 ¨ Jorge.montoya005@gmail.com ¨                                         Page 1

n Dynamic IT Project Management Executive
Highly skilled IT professional, adept at driving business goals, controlling costs, and improving efficiencies through exceptional project management. Accomplished at managing the full lifecycle of highly complex enterprise  projects with budgets of up to $14 million and global teams of up to 65. Respected for effectively communicating project goals throughout all levels of an enterprise while providing deliverables on time and under budget. Effective in high risk situations. Strong ability to motivate project teams to optimum performance.

n Core Competencies
Global Project Leadership
Requirements Gathering
Six Sigma Green Belt
Production Support
Vendor Management

Software Development Lifecycle (SDLC)
Application Testing & Implementation
Telecommuting & Remote Leadership
Systems Support & Customization
Remote & Offshore Team Mgmt

Project Scheduling & Budgeting
Adaptable & Strategic Planning
Development Methodologies
Infrastructure Management
Staff Training & Evaluation

n Selected Career Highlights
n  Successfully led the development of 150 concurrent applications while mitigating substantial risk.
n  Decreased network machine instructions per second (MIPS) 20% by streamlining core batch processes.
n  Consolidated profiles of 85 million customers from 18 different databases into central data warehouse.
n  Achieved seamless vendor software implementations/customizations in US, Ireland, Canada, and the UK.
n  Directed MBNA’s first off-shore resource engagement during a technical migration to DB2.
n  Drove creation of high impact training initiatives to teach 600+ technical employees best PM practices.
n  Managed teams for mainframe, middle-ware and web based (J2EE, Oracle, Java, .Net, etc.) projects.
n  Over 13 years managing vendor relationships/customizations/negotiations (Collections, Charge-offs, Loans).

n Professional Experience
Bank of America, Addison, TX                                                                                                                                       1996-2011
Vice President: Technical Delivery Manager / Director / Senior Project Manager (2006-2011)
Directed enterprise level application development, financial budgeting, staffing, code development, testing/validation, technical design, incident resolution, and post implementation support. Simultaneously managed the full lifecycle of major projects with multi-million dollar budgets. Supervised project managers, subject matter experts (SMEs), architects, developers, contractors, and vendors throughout the United States, the United Kingdom, Canada, Ireland, and India; led and motivated large cross-functional teams to peak levels of performance.
Example of Some Key Projects:
n  Seamlessly directed the development of 150+ applications (mainframe and web based), completing a 24-month project within 18 months after BOA acquired MBNA. Migrated functionality and data for this high risk project.
n  Managed team to review 80+ applications, analyze 2300+ jobs, and bring all SLAs up to date. Brought SLAs into a repository for improved accessibility and auditing. Completed project in 5 months with a budget of $800,000.
n  Oversaw Project which reduced operational MIPS 20+% by streamlining core batch processes in 25+ applications. Enabled batch processes to work within existing data warehouse alignment. Completed project in 12 months with a budget of $1.2 million.
n  Managed large team which centralized information of 85 million credit card customers from 18 different databases into an enterprise-level data warehouse. Managed project budget of $2.4 million for this on-going initiative.


Jorge Montoya / Page 2 of 2                                                           817.559.7711 ¨  Jorge.montoya005@gmail.com

Vice President: Senior Project Manager (2005-2006)
Example of One Key Project: Directed team which quickly integrated American Express into MBNA business processing systems. Oversaw multiple application areas/deliveries through all phases of development and implementation for this $8+ million project. Ensured the highest levels of quality and efficiency for creating test environments, preparing data, and resolving testing incidents. Prepared and distributed end user documentation and educational materials. 

Vice President: Senior Project Manager / System and Application Manager for Alltel Integrated Loans (1999-2005)
Served as vendor manager and Senior PM for this $4 million initiative. Ensured smooth vendor software implementations in Ireland, Canada, and the United Kingdom while customizing applications to suit diverse environments. Provided training materials and post implementation support. Hired, evaluated, and coached staff consisting of developers, business analysts, and system testers. Coordinated vendor developers and task assignments.

Assistant Vice President: Senior Project Manager (1996-1999)
Example of One of Many Projects - DB2 Migration:  Pioneered a $6 million migration to DB2 that spanned 45 applications across the enterprise. Successfully utilized off-shore resources for the first time in MBNA history. Managed on-site and off-site contractors and permanent employees while strengthening off-shore relationships.  Introduced offshore participation for the first time in bank history.

Training / Educational / Mentoring Initiatives (1999-2006)
Drove the creation of internal education for 600+ technical staff members while continuing to manage concurrent projects.
Example of Some Key Projects:&export=download
n  Help create and institute MBNA’s internal systems project development methodology and education rollout as an initial presenter and consultant.
n  Defined and developed Project Management Guide, an educational tool that outlined best practices.
n  Ensured successful project audits by generating internal audit guidelines for application areas. Oversaw education and training rollout.

Past success as a Project Manager for SSBA before it was taken over by MBNA. Effectively directed projects with budgets of up to $1 million while supervising teams of up to 25 resources.

n Education / Credentials
University of North Texas, Denton, TX
Bachelor of Business Administration: Double Major - Accounting and Information Technology

Certified Six Sigma Green Belt

n Community
Future Farmers of America (FFA) Booster Club, Pottsboro, TX
Member / Former Secretary (2004-Present)      
Athletic Booster Club, Pottsboro, TX
Member / Former Activity Officer (2002-Present)           
Pottsboro Youth Association, Pottsboro, TX
Volunteer Head Coach (1999-2007)



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