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julifar.goggin61@yahoo.com
Health Net, Woodland
Hills, California 1987–1990
Download Resume Format
Julifar Goggin
820-924-6042
julifar.goggin61@yahoo.com
SUMMARY
A
problem-solving manager with experience in business process development and
implementation. Background in printing and
graphics, electronic catalog and sourcing tools, course development and
training. Experience in process improvement, execution of creative concepts,
customer service, purchasing, supplier relationship management and as a
technical liaison to non-technical staff.
§ Project Manager
|
§ Passionate
|
§ Self Reliant
|
§ Take Charge Approach
|
§ Vigilant, Dependable
|
§ Eye for Detail
|
§ Teacher and Coach
|
§ Critical Thinker
|
§ Continuous Learner
|
§ Comfortable with
Change and Innovation |
§ Excellent Organizational
and Communication Skills |
§ Straightforward
and Candid |
PROFESSIONAL EXPERIENCE
The
Walt Disney Company, Burbank, California 1997–2011
A leading, diversified international family
entertainment and media company with four business segments: media networks,
parks and resorts, studio entertainment and consumer products.
Sr. Analyst, Technology—Training &
Communications, Sourcing
& Procurement 2011-Present
§ Created training materials and co-conducted training of sourcing software
suite. Explored transition of paper-based materials and instructor-led courses
to self-service, web-based training as appropriate
§ Managed communication
vehicles including SharePoint and internal and external web sites
Manager, Corporate Identity, Corporate
Brand Management 2009–2011
Managed the company’s Corporate Identity
Program (CIP) through the global transition to a new identity—the first update
in 22 years.
§ Created
and implemented new logos for over 300 companies within project deadline.
Modernized look, color and font to CEO and outside designer’s specifications
§ Member of
Sourcing team that evaluated and chose new supplier, resulting in savings of
over half off the existing cost of stationery items
§ Designed
and rolled out automated ordering and approval process with new printing
supplier, enforcing company design standards. Cut ordering cycle time from
months to under a week
§ Authored
and published training materials for new stationery ordering system and
Corporate Identity standards documents, educating users on logo usage
§ Implemented
internal website, consolidating all information in a single point of reference,
making search for information streamlined
Sr. Analyst, Technology, Sourcing &
Procurement 2000–2009
§ Managed
the Disney/Ariba catalog relationship. Content management of worldwide SAP
electronic catalogs. Liaison with suppliers and stakeholders, developed new
catalogs, categorized data, and coded meta data improving accurate and
effective searching
§ Created
and analyzed reports on catalog usage, buying trends and supplier updates,
giving category managers visibility to
the effectiveness of their catalogs
§ Authored and
delivered content management, supplier and end user catalog training, reducing
customer service inquiries
§ Subject
matter expert and team member for transition from internal catalog to a hosted
Ariba catalog. Transition resulted in significant year-over-year savings,
better support and a more robust catalog for end users
§ Deployed
internal and external self-service reference web sites for internal customers
and external suppliers containing tools, documents and contact information
Julifar Goggin Page
2
§ 
Catalog subject matter expert and member of the
Communications team for the transition from CommerceOne BuySite to SAP ERP
system rollout
Catalog subject matter expert and member of the
Communications team for the transition from CommerceOne BuySite to SAP ERP
system rollout
§ Developed
classroom materials and trained Professional Buyers on SAP system and
transition of catalog platform, prepping them for go live. Provided Super User
support post go live
§ Chosen to
participate in the first electronic buying initiative, rolling out a
CommerceOne BuySite application. Subject matter expert and liaison to Corporate
IT team administering the system. Designed and customized user interface
elements for users’ ease of use
§ Created
and delivered classroom and interactive online training courses introducing users
to the transition from paper-based to electronic procurement
Forms Manager, Corporate Print
Services 1997–2000
§ Created
and deployed Forms Central, a
web-based online forms repository and electronic forms catalog. Transitioned
the 100 most popular forms from paper to electronic (PDF and HTML) format significantly
reducing printing costs and cycle time
§ Performed
forms management for approximately 3000 physical forms and form files with
product specifications, order history and revision information. Created
database to automate lookup and retrieval of forms information
§ Managed
vendor relationships and purchased company forms, stationery and check stock,
including contract negotiation, invoice audit/approval and account
reconciliation
§ Managed
the company’s Corporate Identity Program (CIP) including logo file creation,
logo usage auditing, and helping users determine the correct logo usage
Imperial
Bank, Inglewood, California 1990–1997
Fourth largest
independent business bank in California, specializing in construction financing
and development, business and entertainment banking. Sold to Comerica in 2001.
IT Special Projects Analyst 1995–1997
§ Created
hardware and software specifications that provided standardized desktops and
reduced cycle time for deployment of new machines to end users
§ Created
Imperial Bank InfoCenter, a pre-web
intranet repository and distribution system for information, documents and forms—a
self-service repository for users to get information significantly reducing
help desk calls
End User Support Analyst 1993–1995
§ Provided
day-to-day help desk and on-location training and support to end users in
regional offices. Performed hardware/software installation, troubleshooting and
problem resolution
§ Originated
and launched training courses for Microsoft Windows, Office and bank-specific
software. Trained users on transition from DOS to Windows, authored and
instructed Introduction to Computers
course for non computer-literate users, easing the transition from manual to
automated processes
Forms Analyst 1990–1993
§ Forms
management of all bank forms, including revisioning, retention schedules,
legal and government auditing, printed inventory
§ Performed
analysis and designed business forms and contracts to support business
processes
§ Created
form standards and redesigned look and feel for consistency and ease of use
§ Transitioned
from a proprietary design system and printed forms to PC-standard electronic
forms creation and delivery. Created and maintained forms database, and
electronic form files
Julifar Goggin Page
3
Health Net, Woodland
Hills, California 1987–1990
A publicly traded managed care organization
that delivers managed health care services through health plans and
government-sponsored managed care plans.
Forms Analyst
§ Responsible
for forms management of all forms and non-marketing printed materials,
including revisioning, retention schedules, legal and government auditing,
printed inventory. Purchased printed forms and materials—approximately $1.2
million annually
§ Managed
the relationship with several forms and printing companies, negotiated pricing,
delivery. Liaison with warehouse for inventory control
§ Created
form standards, redesigned look and feel for consistency and ease of use.
Performed analysis and designed business forms to support business processes
§ Assisted
in the transition from traditional forms typesetting and printing to electronic
composition and on-demand printing system
EDUCATION
Television Production Certificate—Clover Park
Technical College, Tacoma, Washington
Coursework
in Communications—Washington State University, Pullman, Washington
Training
courses including: Adobe Acrobat, Acrobat Forms, Captivate, Flash, Illustrator,
Photoshop, FormFlow, JavaScript, JetForm, Novell NetWare, SAP Enterprise Buyer
Professional, Xerox Network Administration, XML
Conferences including: Ariba LIVE, Business
Forms Management Association Symposium, Elliot Masie Learning Conference
TECHNICAL SKILLS
Microsoft
Windows, Microsoft Office, Macintosh OS
Adobe
tools: Acrobat, Audition, Captivate, Dreamweaver, Illustrator, Flash, Photoshop,
Premiere Pro
Ariba
tools: Catalog, ACM modules
Some
SAP R/3 experience
COMMUNITY OUTREACH
§ Member of Disney
VoluntEARS Leadership Council and Project Leader
§ Junior
Achievement—classroom volunteer
§ Disney
Reading Program—second grade, one-on-one tutoring
§ Disney
Mentoring Program—middle school, one-on-one mentoring
Many projects for non-profit groups
including: St. Vincent Meals on Wheels • Salvation Army • KaBOOM! Boys and
Girls Club of Santa Clarita • Let Me Sail, Inc. • The Painted Turtle • Center
for Parenting Education • Big Brothers/Big Sisters • Operation Gratitude • P.S.
Arts • Big Sunday • Kidspace • Hathaway-Sycamores
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