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M.VIGNESHWARAN  

MBA in Human Resource Management                          

                            

OBJECTIVES 

·        To work in an environment that inspires continual personal and professional development, so as to fulfill my potential, dreams and aspirations for the future.

·        To apply my expertise and experience to provide sustainable solutions that meets the commercial, social and environmental needs and requirements of, primarily the employer, their clients and the community.

·        To attain a balance in my life between work and play.

SUMMARY PROFILE

·        Experienced in recruitment, training and development of corporate employees.

·         Handling a team with any number of team members

·        Trained and certified in the field of  Life skills, Soft Skills, Behavioral skills, Managerial skills and Leadership skills. 

·        Experienced in conducting workshops, seminars, training programs, career counseling sessions, mentoring and motivational speech etc, for students of all age groups, parents, teachers and institution’s management members

·        Experienced in teaching & curriculum planning, maintaining - managing records and program planning.

·        I am as adept at working in a solo, unsupervised environment as I am in a layered, team unit.

·        A multilingual professional with energy and skills, able to assume responsibilities in a demanding environment.

EDUCATION

·      M.B.A. in Human Resource Management  from Karnataka State Open University                                                                      

·     B.A Economics , Central College, Bangalore University

·     Pre University College, Cathedral College, Bangalore

·     ICSE Class 10,  St. John’s High School, Bangalore

INTERPERSONAL SKILLS

·        My academics and work experience is testament to my rigorous approach in analysing issues and solving problems.

·        Have developed skills in motivating and coordinating others to achieve higher standards.

·        Also developed is my ability to form close associations with people from varied backgrounds      and occupations, and from all age levels.

·         By contrast, I am equally adept at working in small, or even in a solo environment.

WORK EXPERIENCE

A formal employment work experience of 6 years.

PeoplePro Trainers and Consultants Pvt. Ltd., Bangalore                                          

March 2011 – To date

OPERATIONS MANAGER – Network Support (National and international business)

                                                                                                                       

Job description as an Operations  Manager                                                                                    

March 2011 – April 2013

RECRUITMENTS

Recruitments have been one of my primary job responsibilities. In this context I have achieved the following

• Completed over 150 recruitments in the last 25 months
• A high conversion rate of about 80% of these trainers being personally certified in the TTT programs
• A retention rate of nearly 50%,
• Almost all the trainers currently working in all ATPS have been recruited and certified by me
• Designed the Certificate with the help of design team for the TTT for trainers/ Implementers
• Conduct interviews (live and telephonic) round the year
• Scheduled TTTs (Train the Trainer programs) based on the new recruitments

TRAINING- TTT

Training is supposed to be my identity in my designation as an Operations Manager-Implementation. Training happens on a daily basisonline, during client  school and ATP visits, client presentations. The most integral part of the Training happens to be the TTT.    Details as follows:

WORKSHOPS

Workshops have been  perfect platform to do justice to my position.

·         I have conducted 30 Workshops in the last 25 months, on an average of 1.5 workshops a  month.

·        I have conducted 6 Parents Workshops and 24 Teachers Workshops across regions

·        Almost all the workshops have helped in fulfilling the requirements and also greatly helping in new sign ups and renewals of business plan

·        I have had repeated requests from school principals and the management to come back again for another workshop

·        All these workshops have been conducted single handedly by me

Pilot Projects

·        I have been a part of the pilot plan of ATP(Authorised Training Partners) expansion which started in April 2011

·        I have the distinction of handling all the 26 ATP's across the country and the teams report directly t  me

·        I was part of a 3 member Team which piloted the 1st ever Summer Camp in Maldives in 2011, conducted the parents workshop, and the training for the local trainers and certification

Corporate Workshops

·        Have conducted numerous workshops for college students and corporate employees across different parts of the country , resulting in a business conversion rate of over 90%

·        Events – Organizing and managing annual events which include events for the education and entertainment of students as well as events in which students and corporates are required to perform

·        Have trained and certified students and young adults in workshops and  seminars

Birla Sunlife Insurance Pvt Ltd,    Bangalore

March 2010 to March 2011

AGENCY  MANAGER.             

Responsibilities:

·        Recruitment, Training and Development of insurance advisors

·        Training in the field of sales  based on insurance requirements

·        To meet monthly sales targets.

·        To meet monthly recruitment targets , train the advisors and certify them

·        To maintain a team of advisors, manage their work schedules and take care of their reportining and performance

Aviva Global Services (WNS),  Bangalore

July 2007 to March 2010

Senior Customer Service Executive/ Practice Coach

Responsibilities:

• Administration of Insurance database of UK clients
• Underwriting the policies
• Assessing the risk factors
• Quality checks on all data collated and interaction details by the executives with the clients
• Voice quality assessment of executives
• Neutral accent training
• Conducting performance reviews of executives

SELF ASSESSMENT

• Perfectionist
• Good Leadership Qualities
• Excellent Communication Skills
• Confident
• Positive Outlook towards Life
•  Caring and Friendly.
• Patience

HOBBIES.

• Reading newspapers, comics, magazines
• Watching news channels, music channels, and movies
• Playing and watching cricket
• Long drives and adventure trips 

PERSONAL DETAIL

Father’s Name:             D. Maheshwaran

Mother’s Name:           Amutha

Date of Birth:    05^th May 1985

Sex :                             Male

Marital status:               Single

Linguistic abilities:     English, Hindi, Kannada, Tamil, Telugu

Declaration:                                                                                                                          

I hereby solemnly do affirm that the particulars furnished above are all true and correct to the best of my knowledge.

M.Vigneshwaran

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