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Neal Stroth

E-mail: neal.stroth85@hotmail.com
6122 Boones Ferry Dr.                      (270) 529-7141 (cell)
Palestain, LA 3025                            

PROFESSIONAL SUMMARY:
Over 16 years of experience in information technology, the software development lifecycle and technology management. Excellent background in implementation of software development processes to improve efficiency and quality.  Strong project management experience.  Extensive experience in both business and product strategy, including development of business plans, technology selections, systems architecture and design.  Hands-on experience with numerous technologies, including web and application server architectures, Java/J2EE, .Net, and various DBMS products.

Management:
·         Director for large IT organizations,  with direct reports of both Directors and Managers
·         Manage both on shore/off shore consulting teams.
·         Managed production operations and support, configuration management, and change control board
·         Built up and led 60+ team of professionals
·         IT start-up experience
·         Made software/hardware vendor selections and purchase decisions and managed vendor relationships
·         Hired IT staff, including Managers, BA’s, Developers, Architects, Testers, and DBA’s.
·         Managed IT strategic planning, project planning, and resource planning.
·         16+ years experience developing enterprise applications for the healthcare industry. 
·         In depth CMS experience of managed care systems.
·         Strong experience in healthcare applications for enrollment, pricing and marketing, claims processing, finance, utilization management, prior authorization, case management.
System Architecting Experience:
·         Architect for 3-tier web based systems
·         Designed and set up commercial web sites; Set up and configured web infrastructure and networks
·         Architect of large scale databases for OLTP and OLAP systems.
·         Web database programming
Software Design and Analysis
·         Reviewed system architecture and technical solutions
·         Performed requirement and specification analysis, system and software design
·         Architecture design, database design; OO Design and analysis
·         HL7, XML, HIPAA, NCPDP, Eligibility File, ESRD, Claims,  HRA, Lab Results
·         C/C++, Perl, Java, J2EE, ASP, JavaScript, VB, Cold Fusion, HTML, CGI, SQL, Oracle PL/SQL, XML, UML, .Net, SQL Server

PROFESSIONAL EXPERIENCE:

DIRECTOR OF TECHNOLOGY                 March 2008  – present
Resolution Health was acquired by WellPoint who is one of our major clients. 
  • Continue managing an IT organization with 60+ professionals including direct reports of directors/ managers and on/off shore consulting teams. 
  • Work with multiple WellPoint information management teams on the system integrations and product developments.  Determine strategic direction, technology selection and managed all software development activities.

DIRECTOR OF SOFTWARE DEVELOPMENT                 October 2006 – March 2008
  • As the Director of Software Development at Resolution Health, report directly to the COO and CTO of the company.  
  • Manage the software development activities. Oversee the system architecture, software development lifecycle, configuration management and release processes.  Manage the resource needs, staffing assignments, and project planning.  Manage multiple development projects with a team of 30 engineers, with direct reports of both Directors and Managers.
  • Work collaboratively with Product Management to determine strategic direction and develop business plans for product development.  Responsible for determining architectural direction and technology/tool selection. 

SENIOR COMPUTER SCIENTIST,            January, 2002 – September, 2006

Director of IT Shared Services.
  • Responsible for the high level technical directions, information technology planning, and the alignment of technical initiatives with business strategies. 
  • Responsible for all aspects of technology initiatives supporting the Medicare Part D Program for a startup PBM company (Member Health). 
  • Built the IT department from ground-up to an organization of 60+ professional staff members.  Provided direction and management in technology related issues for program operations and information technology processes. The department delivered the key IT infrastructures and services for the call center operations and healthcare membership services.   
  • Direct reports include senior business/system architects, operation director, QA director, and development managers.

Manager of the Customer Support Team.
·         Customer liaison supporting a Medicare Part D healthcare contract. Responsible for ad-hoc requests, coordination with production and development teams for scheduling and 2nd level resources. Responsible for processing enrollment exceptions and handling data quality issues.

Team Lead.
·         Responsible for the architecture of a 3-tier J2EE/Oracle based web system (CROWN) to support the End Stage Renal Disease program for the Centers for Medicare and Medicaid Services (CMS). 
·         Managed software development lifecycle and software releases.  Responsible for timely delivery of high quality software to customer, and coordinated multiple project tasks within the contract and with other contractors.  Led the projects for hardware and network infrastructure design and configuration. 

Group Lead.
·         Led a team of 6 members and developed a web-based Renal Management Information System (REMIS) for the Centers for Medicare and Medicaid Services (CMS).  Responsible for the user interface design and development. 

Technical Director.
·         Oversaw technical strategy, web architecture, and software design and development lifecycle. We completed multiple development projects and implemented several new functionalities for the Health Plan Management Systems (HPMS) at the Centers for Medicare and Medicaid Services (CMS).
·         Responsible for project planning, staff hiring, equipment purchase requisitions, and product deliveries.  Managed multiple software development teams, developed formal project plans, and prepared formal status reports.
·         Maintained regular contacts with the Government Task Lead (GTL), and led the software design meetings and product presentations.  Responsible for Statements of Work and technical proposals.

Project Lead.
·         Developed the web-based marketing materials evaluation and monitoring applications which are part of the Health Plan Management Systems (HPMS) for the Centers for Medicare and Medicaid Services (CMS).
·         Responsible for business requirement gathering and analysis, software design and implementation.  Responsible for system development, software release and software transition to the client.

MEMBER OF TECHNICAL STAFF Tech Lead                 August, 2000 – December, 2001
  • Developed a web-base Managed Care Information System (MCIS) for the Centers for Medicare and Medicaid Services (CMS).
  • Responsible for gathering requirements and specifications from clients; conducting business and function analyses; and performing software design, analysis, and implementation. 
  • Responsible for system development, testing, quality assurance, production installation and support.
  • Experienced with Microsoft and Oracle tools including Visio, Project, ASP, Oracle PL/SQL, JavaScript, VBScript, HTML, SQL, and Visual Studio.

SENIOR WEB DEVELOPER                                                March, 2000 – August, 2000
  • Set up the web site for Michael J. Fox Foundation, which was launched on May 23, 2000. Developed the application to process and track the donation transactions.
  • Developed the web-based customer care solution systems that integrated with multi-channel communications technology to maximize customer interactions by telephone, fax, e-mail, live text chat, collaborative browsing or voice over Internet Protocol. We used sophisticated data capture and data mining techniques to ensure personalized customer interactions and gain insights into customer needs, buying behaviors, and communications preferences.  I had experienced in technologies of XML, Java, ColdFusion, ASP, 
  • L, and Oracle. 

SENIOR / LEAD PROGRAMMER                                      March, 1999 – March, 2000
·         Developed the automated web-based security incident reporting systems and security plan review systems for Department of Justice, National Oceanic and Atmospheric Administration, and VA.  Experienced in software engineering, web system design, database design, ASP programming in an NT environment.  
·         Developed the automated web-based NASA grants management system. Experienced in JavaScript, VBScript, HTML, SQL, Visual InterDev, and Active Server Pages (ASP) in an NT Development Environment; also experienced in application development using Oracle RDBMS.

RESEARCH SCIENTIST                                                                  1994 – 1999
·         Directed and performed neurophysiological exhttps://docs.google.com/uc?id=1_qpnQNv9pWUWpknnz3vcQHm5eCgxWWsm&export=downloadperiments using biomedical methods to study the brain mechanism of vision, designed and developed recording systems (in C/C++) to collect electric signals from monkey brain.  Processed and analyzed electronic data (C/C++, Perl). 
·         Designed and developed software applications for signal processing, statistical analyses and graphic presentations (C, Perl, SYSTAT, MATLAB), developed the relational database (Access, Paradox) for experiment administration, data inquiry and presentation.

RESEARCH ASSISTANT                                                                 1990-1994
·         Conducted psychological experiments and analyzed human performance in computer presented tasks to study the mechanism of human vision, set up the real time human-machine interface system using C.
·         Using C language, MATLAB, Data Translation (an image processing system), and Inventor (Unix 3D graphic software), developed and executed psychological tasks;  performed image processing such as FFT, 3D graphics presentations;  collected human performance data using the real time system and analyzed the data using BMDP, SAS, and SYSTAT statistical packages; simulated the human performance using the neural-networks. 

EDUCATION:
·         University of New Orleans (1990 – 1994) Ph.D. in Psychology
·         University of Science and Technology of China (1984 - 1989) B.S. in Biophysics

AWARDS:
·         University of New Orleans Sigma Xi Graduate Research Award, 1994
·         University of New Orleans Graduate Travel Fund Awards, 1993, 1994
·         LSU Neuroscience Center of Excellence Young Investigator Travel Award, 1993




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