Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Sandip Disusa
425 N.Estury
Drive # H612 Orlando, DA 30214 • 527-150-7025 • sdisusa11@rediffmail.com
Objective
To seek a challenging and rewarding career as a Computer Technician. 10 years of
professional experience as Desktop Support Technician. A great eye for detail
and excellent interpersonal skills.
Education
Pasadena Community College,
Pasadena, CA
MCSE
and Cicso CCNA Education, 2002-2004
Thomas High School, Austin,
TX
H.S.
Diploma, 2000
Skills
Software
Windows
95/98/ME/NT/2000/XP/Vista/7, Windows Server 2000/2003/2008/Small Business
Server Editions, MS Office 2000/XP/2003/2007/2010, Symantec Ghost, Acronis
Imaging software, multitude of desktop and server-based Anti-Virus programs. Virus/Malware removal with a multitude of applications.
Hardware
Familiar
with various hardware vendors, including but not limited to Dell, HP, Sony,
Toshiba, Acer. Networking equipment
specializing in Sonicwall (small to med business) Appliances. Strong background in hardware repair and part
replacement of desktop, laptops, and servers.
Experience
Expetec Technology Services
- Littleton, CO
Senior Technician
October 2009 – Till Date
·
Remote and On-site technical support, including,
Windows-based desktop/server installations, home/office network installations,
and overall troubleshooting.
·
Serviced small to medium Businesses regarding
desktop, server, and network
troubleshooting as well as hardware replacement and repair.
·
In-shop hardware replacement, specializing in laptop
repair, i.e. LCD and motherboard replacement.
·
Communication with off-site 24/7 help desk and
taking on the elevation of required field tasks.
Expetec Technology Services - Colorado
Springs, CO
Field Support Technician
February 2008 - September 2009
·
Remote and On-site technical support
·
Serviced small and large Businesses regarding
desktop and network troubleshooting as well as hardware replacement and repair.
·
In-shop hardware replacement, specializing in laptop
repair, i.e. LCD and motherboard replacement.
·
Responsible for ConnectWise Ticketing system. Entering time and tracking of
trouble-tickets.
·
Communicate with off-site 24/7 helpdesk and taking
on the elavation of required field tasks.
Mortgage Solutions of Colorado - Colorado
Springs, CO
On-site Systems Administrator
March 2007 - January 2008
·
Responsible for 3 companies with 6 different
locations regarding network infrastructure, hardware, and software.
·
Administration of 5 Dell Servers running Windows
Server 2003 as well as troubleshooting all Windows XP & Vista workstations
and laptops.
·
Knowledge and understanding of new software and
implementation; mortgage-specific and financial software included Caylx Point
and Datatrac.
·
Planned and implemented Citrix Presentation Server
for end-users with support from NCGI.
Metropolitan Water District - Los Angeles, CA
QA Testing / PC Installation (contracted
through MicroLink)
September 2006 - January 2007
·
Responsible for application testing within a Windows
Vista environment. Would install questionable software and implement the
applications and create test reports regarding Vista compatibility.
·
Installation of HP xw series PCs within and outside
of the test lab.
https://docs.google.com/uc?id=11a9AjbOMYxJNDE0ApVKabaNjU69qY0Ay&export=download
Yorba Linda Unified School
District - Yorba Linda, CA
Field Technician (contracted through
MicroLink)
April 2006 - September 2006
·
Worked for 30 schools within the district on a team
of 5 field techs and 5 help desk techs.
·
Ranged from motherboard replacement to simple e-mail
account setup for end-users. School specific application troubleshooting to
advanced networking issues. Virus & Malware removal, PC installation, and
system imaging. Printer and PDA support.
·
Gained excellent experience in customer service when
dealing with teachers, principals, and staff.
Los Angeles Unified School
District - Los Angeles, CA
Project Coordinator / Field Tech / Asset Data
Collection (contracted through MicroLink)
February 2005 - April 2006
·
LAUSD BTS (Business Tools for Schools) project.
Synced, scheduled, and deployed a team of 5 technicians to report to schools
within the district for asset data collection and to perform hardware/software
updates of client workstations.
·
Before promotion to coordinator, I too was
responsible for hardware/software updates and asset data collection specific
for district requirements as a field tech.
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