Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Terry Roland
20114 Draymore Lane
Colorado, KN 34551
(H) 725-735-5024; terry.roland33@gmail.com
OBJECTIVE
Utilize my 20 years of management and technical experience in the
Information Technology arena to become a valuable asset to an
organization.
EDUCATION
University of
Northern Iowa; Bachelor of Arts in Business Management; Graduated 1992
CERTIFICATIONS/TRAINING
ITIL v3
Foundation Certification – certified in April 2010
Fundamentals of Successful Project
Management – class in October 2010
Cisco Certified Network Professional
(CCNP) –
original certification in 2003, recertified thru March 2013
Cisco Certified Design Professional
(CCDP) – certified in July 2010, certified thru
July 2013
Cisco VPN Specialist – certified in December 2007
Cisco Firewall Specialist – certified in December 2005
Cisco Certified Network Associate
(CCNA) –
original certified in 2001, recertified thru March 2013
Cisco Certified Design Associate
(CCDA) – certified in July 2010, certified thru
July 2013
Check Point (Firewall) Certified
Security Administrator (CCSA) – certified in
September 2003
Microsoft Certified Systems Engineer
(MCSE) – certified in 2000 on Windows NT 4.0 track
MANAGEMENT EXPERIENCE
·
ITIL
(Information Technology Infrastructure Library) and IT Service Management (ITSM)
experience:
o
Service
Support: Incident, Problem, Change,
Release, Configuration Management and Service Desk
o
Service
Delivery: Service Level, Availability,
Capacity, Financial, and IT Service Continuity Management
o
Enterprise
Infrastructure Architecture and Distributed Systems Management
o
Business
Impact Assessment and Business Resumption/Disaster Recovery
o
Capacity
Planning
o
Runbook
creation and maintenance for critical systems
o
Service
Catalog Management
o
RACI
(Responsible, Accountable, Consulted, and Informed) Matrix
o
Service
Level Management: Vendor and Customer
SLAs (Service Level Agreements)
·
Project
Management: Business Proposal, Proof of
Concept, RFP (Request For Proposal), managed large projects including planning,
organizing, securing, and managing resources.
·
Change
Control/Change Management: Served as
member of Change Advisory Boards; reviewed, advised, and approved changes to
Information Technology (IT) systems.
·
Capacity
Management: Continuous reporting and
review of critical systems and circuits for long-term capacity planning and
service degradation avoidance.
·
Budget
Forecasting, Planning, and Creation
·
Regulatory
Compliance: SOX (Sarbanes–Oxley Act)
·
Standardization: Configuration templates, use of STIG
(Security Technical Implementation Guide) for standardized secure installation
and maintenance of computer software and hardware.
WORK EXPERIENCE
QEP Resources, Inc; Denver, CO; {10/2010-Present}; Senior
Network Architect/Engineer – Senior network architect/engineer on primarily
Cisco network with extensive remote office locations on a converged data and
voice MPLS network. Primary/lead
network architect/engineer for numerous company projects. Lead architect and project manager for
company’s first data center collocation, responsible for collocation analysis
and review, business proposal, all hardware design and configuration utilizing
Cisco Nexus switches, Cisco ASA firewalls, Cisco 2951 routers (DS3 MPLS
connection), BGP and EIGRP routing protocols (redistribution, multipoint Internet
connectivity), Metro Ethernet and MPLS circuits (DS3, T1), Riverbed Steelhead
WAN accelerators, and more. Lead network
design and implementation engineer for data center move utilizing primarily
Cisco equipment including Nexus and stacked 3750X switches, ASA firewalls, and
routers. Primary network
architect/engineer for company’s first Cisco SSL VPN service deployment. Primary engineer for company’s first
implementation of web filtering utilizing Cisco IronPort web security
appliances. Primary routing architect,
firewall, IPS, web filtering, and VPN administrator. Hold regular technical review meetings with
Cisco engineers covering network and security needs. Extensive vendor and provider management,
MPLS and circuit management/ordering.
MarkWest Energy; Denver, CO; {09/2008-10/2010}; Network
Team Manager/Supervisor and Lead Network Architect/Engineer – Network Team Manager/Supervisor and Lead Network Architect/Engineer on a primarily Cisco network with 50 remote office locations on a MPLS VPN
VRF network (using VRF-Lite). Member of
management team focused on implementing ITIL strategies and IT Service
Management (ITSM) and aligning IT services with the needs of the business. Managed network team staff and assignments,
network architecture improvements/changes, project management, new service and
hardware deployments, and day-to-day operations/procedures. Lead Network Architect/Engineer: network routing protocols (BGP, OSPF, and
EIGRP), firewalls, QoS (Quality of Service), IP Telephony (Call Manager and
Unity VoIP), wireless controllers/access points, Riverbed WAN Accelerators,
data and voice circuits procurement, and vendor management. Security Risk Mitigation: Monthly/Quarterly SOX Reporting, Intrusion
Detection and Prevention Systems (IDPS), Botnet Traffic Filter, Vulnerability
Management and Penetration Testing (QualysGuard).
Manager/Supervisor Duties:
·
Procurement/Project
Management: Proof
of Concept (POC), Request For Proposal (RFP), Executive Summary, Communication
Management Plan, Stakeholder Register.
·
Change Control Management: Change control
management for all network projects, changes, updates, and outages.
·
Vendor Management: Manage company network
hardware/equipment and circuit vendors.
·
Contract Management: Negotiated,
ordered, and maintained contracts for network services and equipment, including
Telco contracts for data and voice circuits/offerings, as well hardware vendors
such as Cisco SMARTnet.
·
Hiring (Perm and Part-Time Workers: Interviewing, screening, hiring of
new network team members.
·
ITIL Procedures/Implementation: Service Packages, Scorecards for
Critical Systems, Event/Incident/Problem Management, Configuration Management,
more. Creation of a Service Catalog for
services and equipment offered by the network team.
·
Budgeting: Annual budgeting for new network equipment,
projects, technologies, training, etc.
·
New
Service and Hardware Research/Deployments: Regular technical reviews with Cisco to
discuss network and security needs, attend seminars and vendor meetings to
review new product/service offerings.
·
Management Meetings and Reporting: On team projects, network changes,
problem resolution, security mitigation, more.
Architect/Lead
Network Engineer Duties/Technologies:
·
Network Architecture/Builds: Hardware ordering/configuration/installation
for new remote sites, including Cisco routers, firewalls, switches, wireless
access points, WAN accelerators, IP phones – data and voice circuit
ordering/provisioning, site to site IPsec VPN tunnel setups.
·
WAN/Circuit Management (data and voice): MPLS VPN VRF network using
VRF-Lite, T3 (DS3), Metro Ethernet, Multilink PPP, MLFR (Multilink Frame
Relay), Frame Relay T1s, Fractional T1, ISDN PRI, POTS, VZ Wireless EVDO to
MPLS PIP
·
MPLS network utilizing separate VRF with
VRF Lite
·
Routing Protocols: BGP/OSPF/EIGRP,
route map, prefix-list, filter-list, as-path, access lists.
·
Router Build/Management: Cisco 2800 Routers
–T3/E3 WAN, T1 DSU/CSU, Multiflex T1/E1, DSP, FXO/FXS cards
·
Firewall Builds/Administration: Cisco ASA Firewalls
(5540/5520/5510/5505) with IPS modules, builds and configuration, rule
administration and audit, IPsec and SSL VPN.
·
IPS (Intrusion Prevention System): ASA 5500 Series Security Services Module-20
(ASA-SSM-20) on ASA firewalls.
·
Cisco Call Manager and Unity (voicemail)
Administration: Site builds, IP phone configuration/deployment
·
QoS (Quality of Service): Modular QoS CLI
(MQC) router QoS configuration for voice, video, and other network
protocols.
·
NetFlow and NBAR (Network Based
Application Recognition)
·
WAN Acceleration: Riverbed Steelhead Appliances
·
Wireless LAN Admin: Wireless LAN Controller (WLC) and Lightweight
Access Points (LAPs); Wireless LAN Solutions Engine (WLSE) and Autonomous
Access Points; Cisco Wireless Access Points (Cisco Aironet 1131/1141)
·
Security Compliance and Mitigation: SOX (Sarbanes–Oxley Act)
compliance and security risk mitigation
US Dept of Interior/National Business Center (gov’t contract
thru G&B Solutions, Inc); Denver, CO; {06/2006- 09/2008};
Network Team
Supervisor and Lead Network Architect/Engineer – Supervisor of network
team plus senior network architect/engineer on a large Cisco
network with over 200 WAN/VPN connections to both government and non-government
entities. Managed a team of 6 network
engineers and all team projects, assigned employee and resource assignments,
performance reviews, staffing, procurement, vendor/contract management,
reporting, and more.
Management Duties:
·
Hiring Authority: Served as hiring authority
(reviewed resumes and conducted interviews) for new team members.
·
Direct Government Report: Reported directly to government
supervisor on team projects and assignments.
·
Change Control: Member of Change Advisory Board
for inter-departmental approvals.
·
Weekly Team Meetings: incident, problem, change/release
status, monitoring, and resource assignment.
·
Performance Reviews: Reviewed personnel performance,
mediated and resolved personnel issues on team.
·
Project Management: Managed team projects,
proof of concept, executive summaries, business proposals, managed and assigned
resources, traced project status and timelines, more.
·
Requests for Proposals: Participated in new company
“request for proposals” for additional business.
Lead Architect/Engineer
Duties:
·
Cisco Routers: Configuration/deployment/administration,
Cisco 7500/2800/2600; T1 and AIM modules, ACLs
·
Routing Protocols: BGP, OSPF, EIGRP –
configuration and support
·
Network Design and Builds: Including routers,
switches, firewalls, SSL/load balancers, routing protocols, etc.
·
Disaster Recovery Lead: Lead on Disaster Recovery
Exercises
·
6500 Switches: CSM, SSL, FWSM modules; VTP/VLAN
administration; Spanning Tree; HSRP
·
Cisco Switches: Catalyst 6500/4500/3700 Series
Switches
·
Cisco ASA and PIX Firewalls: Configuration and administration
of Cisco ASA 5520 and PIX 515/525/535 Firewalls
·
Cisco VPN 3030 Concentrators: IPsec VPN tunnel builds and
support
·
Cisco IDS/IPS Sensors: Intrusion
detection, updates
·
Load Balancing: Cisco CSS (Content Services
Switch), Cisco 6500 CSM and SSL modules, Citrix NetScaler Load Balancers
·
WAN/Circuit Management: Troubleshooting and implementation
of new and existing WAN circuits; support for over 200 WAN connections
utilizing ATM (IMA); Frame Relay; PPP Multilink VBNS+; Yipes Ethernet VPLS WAN
Services; T1s, DS3s, OC12 Sonet Fiber Ring; ISDN BRI/PRI; IPSec VPNs thru Cisco
VPN Concentrators/Routers/Firewalls
·
MARS (Cisco Security Monitoring, Analysis
and Response System): Analysis, Tracking, Troubleshooting
·
Network Server/Services Management: TFTP/FTP, Syslog, Cisco ACS (TACACS+/Radius), CiscoWorks
·
DNS Administration: external and internal DNS zone
administration
Safeco Corp (Insurance); Westminster,
CO; {02/2006 – 06/2006}
Systems,
Senior IT Analyst /Senior Network Engineer/Team Lead – Multi-functional senior
lead position consisting of Cisco switch/router engineer, Check Point NG
firewall admin, EMC SAN storage admin, f5 BigIP load balancer admin, Microsoft
Server/Active Directory admin and VMware ESX virtual server admin. Lead engineer for first ever disaster recovery implementation, design
and build of DR site, creation of recovery documentation and procedures,
implementation and execution of disaster recovery (DR) exercises.
Janus Capital Group; Denver, CO; {7/00-2/2006}; Senior Network Engineer – Senior network engineer/administrator
supporting Cisco routers/switches, Check Point and Cisco firewalls, EMC SAN
storage, Microsoft Windows servers, more.
·
Cisco Routers/Switches: Cisco router and switch
administration/builds, VTP/VLAN, OSPF routing protocol changes, Cisco ACS
(TACACS+/Radius) administration
·
Firewall administration: Check Point NG VPN-1/FireWall-1
and Cisco PIX
·
Load Balancing: f5 Network BigIP and Cisco LocalDirector
·
SAN Admin: EMC CLARiiON and Symmetrix Storage Units, EMC
Fabric Manager, Cisco MDS 9216/9506 SAN Switches
·
DNS Zone/Server Administration: External and Internal DNS
zones/tables
·
TFTP/FTP and Syslog Server: Configuration and administration
·
Network Maps: Created and maintained network maps using MS
Visio
·
Network Associates Sniffer Distributed: Troubleshooting network
issues.
·
Senior Microsoft Windows Active
Directoryhttps://docs.google.com/uc?id=1Ir8m9Yg8ZSJul6zFC0HHMmgzqjRmMceQ&export=download Server Administrator: Microsoft Windows 2003 Active Directory Forest, Microsoft 2003 Active
Directory Administration (Group Policy, AD forest/domain/OU design, etc),
DHCP/WINS Administration; Microsoft Windows Server 2003 Clustering Services,
Distributed File System (DFS), Microsoft IIS, Microsoft Operations Manager
(MOM) 2005; MS Virtual Server 2005
·
VMware (Virtual Server): Server builds and
virtualization
·
Scripting: VB, WMI, and batch scripting
AORN (Assoc. of periOperative Registered Nurses); Denver, CO;
{3/99-7/00}; Supervisor of Server and
Desktop Teams and Senior LAN Administrator/Engineer – Managed
a team of 3 server/desktop administrators in addition to being the senior
network and server engineer on a mainly Cisco and Microsoft network. Implemented Cisco
routers/switches/firewalls, BGP/EIGRP/OSPF routing protocols, upgraded
WAN/circuits, Microsoft Exchange (w/ OWA) and SMTP email gateways, MS web
servers, MS SQL servers, departmental procedures, disaster recovery procedures,
and more.
Online System Services; Denver, CO; {6/98-2/99} LAN
Team Supervisor and Senior LAN Administrator
Supervisor for group of 4
engineers on a mainly Cisco and Microsoft Windows network.
Charles Schwab; Denver, CO; {11/97-6/98} LAN/System
Administrator
Excell Marketing; Des Moines, IA; {9/96-10/97} Senior
LAN Administrator/ Desktop and Help Desk Team Supervisor
TASC (The Analytic Sciences Corp); Reading, MA; {4/95-9/96} Team Lead and Senior LAN Administrator
Principal Financial Group; Des Moines, IA; {8/94-4/95} LAN/Server Administrator
Wells Fargo (formerly Norwest); Des Moines, IA; {1/93-6/94} LAN/Desktop Support Analyst
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