Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Download Resume Format
Charls Glaze
1140
Oak Grove
Florida,
MN 41055
362-729-1149
|
|||||||
Senior Director of Technology & Development
“Garth is absolutely the “go-to-guy” every company needs on their IT
leadership team.”
Steven Rowley, President and COO,
The Master Teacher, Inc.
Over 15
years of experience in IT management, project management, and software
development across multiple industries.
Very hands-on director who enjoys working with the technology as much
as mentoring others in it. Strong
emphasis in customer service, user and team training. Skilled at building
effective teams that achieve corporate technology goals. Proven history of completing complex projects
and technical issues on time.
Areas of Expertise:
|
|||||||
·
Technical Project Management
·
System Administration
·
Development Project
Management
|
·
Network Maintenance and
Support
·
Desktop Maintenance and
Support
·
System Integration
|
·
Budget Management
·
Team Building & Mentoring
·
Help Desk Management
·
Technical Documentation
|
|||||
Experience |
|||||||
The MASTER Teacher, Inc., Manhattan, KS |
8/07-Present
|
||||||
Senior Director of Technology and Development
Summary:
Provided strategic technical direction and
leadership to both the IT and Development teams. Completed several major consolidations/integrations
including implementation of a new ERP/CRM solution, upgraded the corporate
network infrastructure, including email system, servers, switches, and
firewall. Established procedures for technical
service and software development requests.
Lead software development
·
Increased staff efficiency by
more than 20%
·
Reduced expected accounting
expenditures by 80% by integrating numerous systems into a single access
point
·
Increased network and server
uptime to 99%
|
|||||||
Houghton Mifflin Corporation, Evanston, IL |
4/01-7/07
|
||||||
Technical Development Manager
Summary:
Managed multiple projects including
complete redesign of software including vendor management, schedule
management, technical documentation (requirements gathering, use cases, user
stories) determination and allocation of resources, and risk management. Also completed OS X conversion and client
software for CD based and SaaS products.
·
Redesign to a network-based
product generated over 60% of revenue during its first year.
·
Developed platform that
served as the backbone for multiple product offerings across company
divisions
·
Successful projects completions
generated over $12 million over first 2 years in market.
IT Manager
Summary:
Managed and trained IT and support staff
on helpdesk best practices and procedures for improved support of all product
lines. Provided senior level support
for network infrastructure and user community including all servers,
workstations, and telephony. Developed
disaster recovery plan to insure business continuity.
·
Lead a physical location move
and systems integration after sale of company. Executed full data backup and successful
migration of all network systems to new network environment including files,
email, accounting data. All data was
transferred in a 24 hour period.
·
Redefined technical support processes
improving response time to 1/8th previous levels
Network Engineer
Summary:
Designed and implemented procedures for
building, configuring, and deploying Cognitive Concepts network products. Developed and cultivated strong customer
relationships due to successful and thorough implementations of software
products including on-site installation and consulting to resolve any
possible performance concerns. Developed
and implemented product stress testing procedures and requirements for
network based software to determine hardware requirements and concurrent
usage limitations.
|
|||||||
Power Construction Company,
|
4/99-2/01
|
||||||
IT Service and Training Manager
Summary:
Provided network and remote site technical
support to all construction jobsites throughout the Chicago area. Implemented several successful end-user
training programs, including a One-on-One Training program designed to assist
an end user improve efficiency and understanding of corporate software
packages. Provided jobsite technical
setup for phone and data needs.
·
Dramatically improved
technical support for field office and remote users with a 180% improvement
in response time and a 300% improvement in time to resolution.
·
New voluntary one-on-one
training program was utilized by 60% of office staff and 70% of remote staff
within the first 6 months, improving employee efficiency almost immediately.
·
Trained field system users.
|
|||||||
|
8/97-4/99
|
||||||
Computer Support Specialist
Summary:
Provided technical support for over 800
nodes and 1600 users over 2 schools. Served
as network administrator for student accessible servers in high school
environments. Assisted in determining
network equipment needs as well as internet security concerns (web filtering,
antivirus procedures). Supervised
several on-site interns.
|
|||||||
Education |
|||||||
International Rehttps://docs.google.com/uc?id=1ZyICAAqQjrqJkcgtuj6QV4A8C36GwQE0&export=downloadlations
|
1990-1994
|
||||||
Technical Expertise |
|||||||
SYSTEMS: |
Windows 9x, Windows 2000, Windows XP, Windows 7, Mac OS X, Linux
Fedora 9 – Fedora 14, Debian Linux, Redhat Linux, Windows Server 2000,
Windows Server 2003, Windows Server 2008
|
||||||
Databases: |
MS Sql 5.5, 2000, 2005, MySQL 4, Mysql 5,
Oracle
|
||||||
Software: |
MS Office Suites 97-2010, MS Visio, MS
Project, Adobe Acrobat, Adobe Creative Suite, WinSCP, PuTTY, Remote Desktop,
Cisco ASDM, Cisco IOS, Antivirus, BackupExec, MS Project Server; MS
Sharepoint, MS OneNote; Entourage, Lotus Notes, Netsuite ERP/CRM
|
||||||
Download Resume Format
.JPG)
0 comments:
Post a Comment