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Muhammad Fahad Zamir                                                                   Mobile +966-543848783
Riyadh, Saudi Arabia                                                                                                           fzamir@live.com

 

Professional Profile
§  Extensive experience in installation, administration and networking in various environments.
§  Thorough knowledge of Windows Vista; Windows XP; Windows 2003 Server; Windows Server 2008; Windows Server 2008; Windows NT; Novell; DOS; OS/2; TCP/IP; Install Shield; Ghost; Deploy Center.
§  Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy Management Console (GPMC); DHCP; WINS; and DNS.
§  Utilized Install Shield Scripting to package software for application deployment.
§  Excellent command of running projects employing industry standard project management techniques.
§  Extensive documentation and training experience.
§  Successful project and technical team leader and motivator.

Technical Skills :

Operating Systems:              Windows Vista; Windows XP; Windows NT 4. Windows 7;
Microsoft Servers:               Windows 2000 Server; Windows Server 2003; Windows Server 2008; Windows Server 2008 Core; AD 2003; AD 2008; Microsoft Exchange 2003.        
Software:                               MS Office 2007; MS Office 2003/XP; Norton Utilities; WinFax; PC Anywhere; McAfee; WinZip; Symantec Ghost, Dame Ware Mini Remote Console; Email (Microsoft Exchange, Lotus Notes Mail); and many others.
Hardware:                              Intel, Cisco.Linux - Asterisk
Virtualization:                        VMware.
                                                 

Networking:
TCP/IP, DHCP, DNS, Ethernet Caballing, Installation LAN Troubleshooting/ Networking issues, Microsoft, PBX/IP Phone Management, Telecommunications, Switches, Routers and Firewalls, Virtualisation, VPN, Wireless, Remote Desktop Management
               
·          Computer Hardware Installation - install and configure systems at multiple locations
·          Windows Support - maintain Microsoft Windows Servers (2000, 2003) and Active Directory
·          Microsoft Exchange - maintain Microsoft Exchange 2003 mail services for Troy Michigan office
·          End User Support - provide end-user support f
  • End User Support - Operate and maintain multiple networks and computers at various customer sites
  • Communications products such as OSI Gateway; TCP/IP; Routers; Switches; Modems; Hubs and Bridges.

Professional Accomplishments:
§   MCTS Windows Server 2008 Active Directory Configuration (70-640).
§   MCTS Windows Server 2008 Application Infrastructure (70-643).
§   MCTS Windows Server 2008 Network Infrastructure (70-642).
§   MCTS Windows 2007 and Office 2010 Deployment (70-680).

Education:
Bachelor Of Science (Telecommunication and Networks)
Pakistan Karachi Institute Of Economics and Technology


Professional Experience

Arabian Oud- Saudi Arabia
IT Support
December 2012 to Present


·          installing and configuring computer hardware operating systems and applications;
·          monitoring and maintaining computer systems and networks;
·          talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues;
·          troubleshooting system and network problems and diagnosing and solving hardware/software faults;
·          replacing parts as required;
·          providing support, including procedural documentation and relevant reports;
·          following diagrams and written instructions to repair a fault or set up a system;
·          supporting the roll-out of new applications;
·          setting up new users' accounts and profiles and dealing with password issues;
·          responding within agreed time limits to call-outs;
·          working continuously on a task until completion (or referral to third parties, if appropriate);
·          prioritising and managing many open cases at one time;
·          rapidly establishing a good working relationship with customers and other professionals, e.g., software developers;
·          testing and evaluating new technology;
  • conducting electrical safety checks on computer equipmen
Declaration

I hereby declare that above mentioned information are true in the best of my knowledge and belief.

Personal Details

Date Of Birth               26th June 1989
Current Location         Riyadh, Saudi Arabia
NATIONALITY            Pakistani


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