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Mohamed Ahmed Farrag

Villa 112 Street 6, New Cairo

Phone:  0100 360-4949 (Mobile)

E-mail: mafsams@yahoo.com

          mafsams@hotmail.com

Career Objective

Seeking a challenging senior position within supply chain area where my academic background, experience & skills could be utilized seizing the opportunity for growth and development.

Education

            Bachelor of Science, Management Sciences, Computer section,

Sadaat Academy of Management Science – June 2001
    

Career Related Experience

                       

Material Management Manager – Supply Chain

           Egyptian Company for Foods (BiscoMisr), Cairo, Egypt

                   May 06 – Till Present

           

            Scope of the Job:

·         Own and lead the S&OP process of 3 plants, in terms of Reviewing forecast vs. actual sales schedule & provide analysis on past months performance of sales and production then accordingly set monthly, quarterly and half annual production and material requirement plans.

·         Planning and scheduling the materials requirements of 3 plants

·          Estimating budgeted yearly plan for the materials.

·          Issuing ,Implement and follow the necessary plans to ensure the Material availability (Local-Imported) with the required quantities on the required time, as

per the Master production schedule by Handling the Material planning – activities while achieving the inventory levels targets.

·          Fulfilling the Factories of raw materials and packing Based on the production plan.

·          Monitoring the Stock flow and Issuing purchase request with the calculated demand from materials according to the inventory status.

·        Setting inventory standards for both finished goods and raw materials to meet orders' fill rate and set inventory levels

·          Supporting the material requirements for NPI (new product introductions) and ensure all the material requirements are met for all the milestone requirements.

·          Developing procedures and recommend estimates for an orderly replacement of existing materials as it expires or deteriorates.

Follow up & control the materials received from the supplier and the materials issued to the production.

·          Managing inventory and continuously identify the opportunities to improve inventory turns and cash flow for the business.

·        Planning and scheduling the production of 3 plants

·         Keeping stock control systems up-to-date and planning future capacity requirements.

·         Ensure proper utilization of machine, labor and time

·         Liaison with production to maximize line and material efficiency during all lines' change over required.

·        Warehouse management and control of 3 plants

o    Supervising warehousing and storage of all materials through a staff of 40 persons.

o    Issuing and follow the company polices required managing the inventory and necessary to achieve the inventory targets using the most proper techniques.

o    Scheduling and expedites the movement of material, analyzes inventory usage, scrap, and coordinates any appropriate action.

 ERP Support & Service Desk Section Head

           Egyptian Company for Foods (BiscoMisr), Cairo & Alexandria, Egypt

    September 05- April 06

Job Nature:

                                                           ·     Responsible for Implementing Company’s Infrastructure whether it is Hardware or   Software.

                                                           ·     Supporting the ERP System

                                                           ·     IT manager Assistant

                                                           ·     Project manager for the company infrastructure

                                                           ·     Responsible for the Networking Installation Oversee the entire Help Desk staff

                                                           ·     Tracking any hardware & its user in the whole company to be much easier to solve any kind of problems as quickly as possible

                                                           ·     Ensure that end users are receiving the appropriate assistance

                                                           ·     Responsible of managing all procedures related to the identification, prioritization,   and resolution of end user help requests, including the monitoring, tracking, and coordination of Help Desk functions

                                                           ·     Contribute to problem resolution by giving in-person, hands-on support to end users at the desktop level.

                                                           ·     Back Up for the IT administrator

                                                           ·     Helping the user to solve any kind of problems regarding his/her PC

                                                           ·     Helping the user to use & work on his/her machine in addition to providing him Training if required.

                                                           ·     Helping the user – after the implementation or Installation of any new Hardware or Software – to use it easily.

                                                           ·     Evaluating the IT equipment from time to time to figure out if they have to be updated or upgrading or not.

                                                           ·     Evaluating the users themselves from time to time to discover whether they require or need to have extra training or not

                                                           ·     Implementing a quick interaction with the user

ERP Customer Support Consultant,

        Aria System, Incorporated-Microsoft Partner, Cairo, Egypt – NY, USA, Job Nature:

    April 2004- August 2005

                                                           ·     Serve as level one customer support consultant

                                                           ·     Answering clients’ inquiries on our Aria Open Issues website or by direct telephone through the Help Desk

                                                           ·     Providing remote installation and support for customers deploying new systems

                                                           ·     Uploading and installing fixes for our customer

                                                           ·     Working on creating technical templates for configuration management

ERP - CRM Manager

     Ebn Sinai Medical Establishment, Qatar

    August 2002-April 2004

                 Job Nature:

                                                           ·     Establishing and managing the customer call center department for the company’s branch in Doha.

                                                           ·     Handling network administration and infrastructure management of the newly created branch in Qatar

                                                           ·     Supporting medical equipment software which was the company’s primary product

                                                           ·     Carrying out the entire process of sales, installation and technical support of the Maximizer CRM package for customers in Qatar

ERP Customer Support, Tester

      Intercom Enterprises-IBM Partner, Egypt,

          July 2001-August 2002

              Job Nature:

                                                           ·     Participated as a Customer Support employee to test and enhance the applications performance and outputs.

                                                           ·     Providing training for customers to use the ERP system

                                                           ·     Migrated clients’ databases on the newly deployed ERP system

   Certificates

CSCP A.P.I.C.S (U.S.A)

MBA

PMP, AUC

Basics of Supply Chain Management, AUC

Smart Negotiating Moves

ITIL

MS MCSE

CCNA

Leadership Management, Qatar

Customer Care, Qatar

Project Management & MS Project “IBM”

Certified English Courses, British Council          

Personal Skills

o    Excellent communication skills.

o    Ability to work under pressure.

o    Able to learn new tasks quickly.

o    Self-motivated, enjoys challenges and well organized.

o    Good presentation skills.

o    Ability to work individually and as a co-operative team member.

o    Ability to work well with all levels of management.

 Language Skills

o    Fluent in Arabic (mother tongue)

o    Excellent English

Personal Data

Date of Birth:  6/9/1980

Place of Birth: Cairo, Egypt

Nationality:      Egyptian

Marital Status:             Married

Military Status: Exempted

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