Quality Assurance Tester Sample Resume Format in Word Free Download

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CURRENTLY NOT LOOKING FOR A JOB

Arfin Nejati

San Antonio, GA 30214

601-724-3301 / arfin.nejati@hotmail.com

Operating Systems:	OS/390, Windows NT/2000/XP
Hardware:	IBM Mainframe, Terminal Type 3270, HP xw4600 Workstation, Automatic Call Distributor (ACD), EBS phone, Uniform Call Distributor (UCD), Teletypewriter (TTY), Genovation Keypad
Software:	COBOL, COBOL II, Enterprise COBOL (LE COBOL), MVS/JCL, DB2, DB2 Stored Procedures, SPUFI, CICS, BMS, SDF II, VSAM, FILE-AID, TSO/ISPF, INFOMAN, CHANGEMAN, Attachmate Extra! Personal Client 6.7, Attachmate Extra! X-TREME, Microsoft Office (Word, Excel, Outlook), SQL, VIRTUALTECH, EWORKFLOW, NetMeeting
Debugging Tools:	XPEDITER, INTERTEST
Project Management Tools:	SDLC, PLANVIEW
File Protocols:	NDM, FTP
Quality Assurance Tools:	IBM Rational Tool Suite (Clear Quest, Rational Manual Tester)
Industry experience:	Public Safety, Corporate and Investment Banking, Communications, United Parcel Service, Transportation

 

Qualifications / Skills

·          B.S. Degree in Computer Science and Applied Mathematics

·          20+ years of experience in quality assurance testing and application development

Quality Assurance Testing

·          Ability to translate business scenarios into testing scenarios

·          Expertise in testing both mainframe and web applications

·          Ability to carry out all phases of test life cycle, including test planning, test design, test development, test execution and operation readiness

·          Proficiency in testing both software and hardware

·          Ability to lead Functional Testing

·          Expertise in creating test plans, test cases, writing test scripts and performing various manual tests including component, integration, system and regression testing

·          Experience with IBM Rational tools Clear Quest (CQ) and Rational Manual Tester (RMT)        

·          Expertise in creating Clear Quest queries and producing execution and defect tracking reports

·          Ability to coordinate and manage UAT and ATP efforts

Application Development

·          Mainframe application development experience using COBOL, DB2, DB2 Stored Procedures, TSO/ISPF, CICS Command Level, Job Control Language (JCL), VSAM, IBM utilities, debugging tools (XPEDITER, INTERTEST)

·          Expertise in both online and batch processes

·          Ability to carry out all phases of project development, including analyzing business requirements, developing functional and technical specifications, designing, coding, testing, maintaining, documenting, implementing and providing production support

·          Expertise in creating logical design of DB2 databases for applications

·          Experience with large applications, customer and financial, such as City of New York E-911, Worldwide Inquiry System (WIS), Client Data Linkage (CDL), Business Process Management (BPM), Lloyd's Tax Reporting (Lloyd’s)

 

General Skills

·          Strong analytical and problem-solving skills

·          Work well independently and within a team

·          Ability to effectively handle multiple priorities

 

Job Objective

A Senior Quality Assurance Tester position

Work Experience

Crossfire Technology Inc.	Yorktown Heights, NY
Verizon Communications Inc.	August 2008 – Present

Consultant

Sr. Quality Assurance Tester

Project / Application

§  City of New York E-911 project for New York Police Department (NYPD), Fire Department (FDNY) and Emergency Medical Service (EMS). Application VESTA. VESTA is an “intelligent” telephone interface that runs on an IBM-Compatible personal computer. VESTA is used to access telephone information and perform various functions through a graphical user interface (GUI). Hardware: Automatic Call Distributor (ACD), EBS phone, Uniform Call Distributor (UCD), Teletypewriter (TTY), Genovation Keypad.

Citigroup Inc.	New York, NY
	October 1997 – March 2008

Senior Programmer Analyst

Sr. Quality Assurance Tester / Sr. Application Developer

Applications

§  Business Project Management (BPM). The BPM application is used to enhance the management, processing, and monitoring of trade exceptions. The BPM system is a web application that provides a role-based user interface, which allows entitled users to view their work list, change preferences, manage work items, and handle exception processes. The BPM application stores data on the Mainframe in the DB2 database and has a front-end written in Java.

 

§  Worldwide Inquiry System (WIS) application. WIS is also known as the Global Messaging System. WIS has two modes of operation: the 3270 mode and the web browser mode. The 3270 mode is used internally to send and receive messages/inquiries throughout the Smith Barney and Citibank network. These are various operational units within Citigroup that use the system to communicate operational issues, problems and inquiries. The web browser mode enables clients to send their inquiries to Citibank customer service representatives and receive responses to these inquiries.  WIS runs on an IBM mainframe OS/390 operating system under CICS.  WIS uses DB2 database and VSAM files to store information. Mainframe online and batch programs are written in COBOL II. For web browser users, WIS uses CICS Web Services (CWS).

§  Client Data Linkage (CDL) application. The CDL application stores data on the Mainframe in the DB2 database and has a front-end written in Java. The CDL application allows the user to find and manage key client data with web-based Client Management Tool.

 

§  Lloyd's Tax Reporting (Lloyd’s).  Lloyd's is the insurance brand that provides corporate and individual investors with underwriting services. Lloyd's has been a historical client of Citibank, and a highly valued customer. The Lloyd’s application is a system designed to produce annual 1041 IRS documents. The application calculates all figures for reporting based on Lloyd’s financial data from all areas of the firm, and produces ready-to-go 1041 forms. Data is received from Lloyd’s on a quarterly basis, and the final product is transmitted in the first quarter, annually. Lloyd's mainframe online and batch programs are written in COBOL II, and data are stored in DB2 database and VSAM files.

DMR TRECOM, Inc.	New York, NY
	May 1996 – July 1997

Consultant / Programmer Analyst

Application Developer

Applications

Lucent Technologies Inc. 

§  Application Finished Goods Management System (FGMS). FGMS is a material management services system used to plan, obtain, and maintain product inventory levels, necessary to satisfy business needs for unit/sales channels and product volume forecasts during the product life cycle.

United Parcel Service, Inc.

§  Application Shipping Charge Corrections System (SCC). SCC is designed to provide the user with a facility to view and maintain audited differences in revenue between weights or dimensions marked on packages and those determined by a revenue auditor.

Both applications consist of onlinhttps://docs.google.com/uc?id=1bKulq0PigrN8l9naD3C0MB2sRfgBCsvO&export=downloade (CICS) and batch (JCL) processes. Programs are written in COBOL II. The DB2 database and VSAM files are used to store data.

Department of Transportation	Belarus
	July 1985 – March 1993

Programmer Analyst

Application Developer

Application

§  Application Pound Information System (PIS). The PIS system is designed for tracking of towing, impounding and release information. The application utilizes COBOL, CICS, DB2, VSAM, and JCL.

Education

Belarus State University	Belarus
B.S. in Computer Science and Applied Mathematics	June 1985

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