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Dimothy Malvel

214 Archar Lane

Dayton, DA 20147

(350) 950-1540

Email: dimothy.m57@gmail.com

 

OBJECTIVE

A challenging role in information system technology, which allows me to utilize my background and expertise in quality assurance testing while providing leadership to project teams and clients implementing computer system applications across multiple computing environments.

SUMMARY OF QUALIFICATIONS

·      Extensive  IT experience in Unix, Web, AS/400, Mainframe, and PC platform environments, performing testing, technical support, documentation, consulting and training.

·      Strong technical leadership in the development execution of detailed designs for new and/or existing business applications, including leading efforts to design, test and install innovative, complex, strategic technology solutions while maintaining existing systems critical to the business.

·      Possesses exceptional leadership and mentoring abilities, possesses enthusiasm and a “can do” attitude.  Able to take complex problems and divide into manageable parts and develop action plans to resolve critical issues.

·      Effective interaction at all levels of an organization as a coach, counselor, problem solver, change agent, and facilitator.

·      Ability to perform multiple tasks and adjust priorities based on workload and direction from senior management; can organize, plan and execute projects with minimal supervision.

·      Highly experienced in working within a formal methodology for software development, and a full understanding of project management processes and  tasks.

                CORE COMPENTENCIES

·      Programming Languages: UNIX shell Script, C, C++, Java, JavaScript, 

L,PL/ SQL, TOAD

·      Operating Systems & Platforms: UNIX (HP, Sun, AIX, SCO), Mainframe, Windows 98/2000/XP, AS/400, Web/Browsers

·      Databases: Oracle, Ingres, Sybase, Informix, Access

·      Middleware/Communication Protocols: TCP/IP, SNMP, CORBA

·      Methodologies: QA, SDLC, ISO 9000, CMM, CMMI

·      Tools: MS Project, Report Writer (IQ) (Cognos), PVCS, Remedy,VSS, Calibre, Word, Excel, Test Director/Winrunner, QTP

·      Applications/Industries: Accounting, Manufacturing, Retail, Telecommunications, Legal, DOD

 

EMPLOYMENT & CONSULTING PROJECTS

Missile Defense Agency - Huntsville, AL

    QA Analyst – 06/2010 – Present

        ·     Responsible for QA Testing of SharePoint Web Portal

        ·     Recorded defects and verified fixes

        ·     Reviewed Requirements and suggested improvements for usability

        ·     Tested iDashboards

 NASA - Huntsville, AL

    SAP Consultant – 05/2008 – 06/2010

        ·     Responsible for Accounts Payable Vendor Master Data

·         Participated in daily SCRUM meetings

·         Tested automation of CCR updates

·         Created Job Aids documentation

  

Intergraph – Madison, AL

     Consultant, QA Analyst – 02/2007 – 05/2008

        ·     Performed functional, integration and regression testing of DOD DMAPS software

·         Responsible for testing installation and reports in Cognos Report Writer

        ·     Created test data in Oracle and verified data utilizing PL/SQL  

        ·     Edited/updated automated testing scripts      

Dimothy Malvel , Page 2

InfoImage-Atlanta, GA

       Consultant, Documentation/QA Analyst – 06/2005 – 02/2007

        ·      Provided step-by-step instructions on how to initiate, monitor, and complete all types of customer service requests

        ·      Described changes to the entire CSR workflow, including actions, activities, and responsibilities of all involved

        ·      Included new processes, procedures, and flowcharts that have been modified or created since last project release

·         Performed functional and integration testing of web based customer service software

SAIC- Huntsville, AL

        Consultant, Software Test Engineer – 03/2004-05/2005

        ·      Provided QA testing for web-based property management software for DOD

        ·      Followed CMM Level 3 processes

·         Assisted Customers with new software functionality

        ·      Tested and verified all bug fixes

·         Verified all requirements were met with test cases

·         Performed integration testing of all modules with COTS products

·         Responsible for creating and maintaining Customer Acceptance Test Results

        ·      Created and updated test data using TOAD

        ·      Developed test plan SQA described as “outstanding”                

Nextel Communications, Inc. – Norcross, GA

        Consultant, QA/Business Analyst- 10-2000-10/2003

        ·      Tested Unix Shell, Perl, and SQL scripts; created input files using vi; and verified test results with SQL

        ·      Developed training materials and trained new QA personnel on billing system

·         Led requirements gathering from marketing department

·         Created requirements reports for management

·         Developed and executed test plans. Communicated results to team members

·         Reviewed and analyzed business requirements

        ·      Developed test plan for certification of charge code creation script for telecommunications billing system; performed risk analysis; and completed project within allotted time in production.  Work performed prevented a script from going into production that would have duplicated charges on customer’s bill.

        ·      Evaluated script runtimes for production performance

fibermarket.com – Atlanta, GA

        Consultant, QA Lead-12/1999-10/2000

        ·      Established all testing policies and procedures for B2B software through four major releases

        ·      Assigned test cases to testers

        ·      Set-up and administered defect tracking system

        ·      Verified accuracy of Help, field-level Help, flash tours and documentation

       

Glenayre Electronics, Inc. – Duluth, GA

        Consultant, Test Engineer-06/1999-12/1999

        ·      Tested a network management system that monitored Modular Voice Processing systems and other hardware

        ·      Performed defect tracking

        ·      Mapped requirements for all testing of CORBA interface of network management system.

       

 

Delta Technology – Atlanta, GA

        Consultant, Analyst-11/1998-06/1999

        ·      Performed Year 2000 testing of newly integrated flight scheduling software; analyzed testing strategy/data requirements

        ·      Created data flowcharts; responsible for class documentation; analyzed business functions

        ·      Accountable for User Acceptance test scripts

Nextel Communications, Inc. – Norcross, GA

        Consultant, Systems Tester-05/1998-11/1998

        ·      Developed and implemented test plans and scripts that moved subscribers from one network element to another, utilizing SQL to verify data migrated correctly

        ·      Verified data in telecommunications application.

        ·      Setup new network elements

        ·      Wrote scripts and performed regression tests

Dimothy Malvel, Page 3

Bellcore – Atlanta, GA

        Consultant, QA-11/1997-05/1998

        ·      Performed system and regression tests on client/server GUI across multiple mainframes

        ·      Tracked bug reports and created corresponding reports; retested corrected program; reviewed User Guide and System Administration documentation for accuracy

       

 

 

Mapics, Inc. – Atlanta, GA

        Quality Assurance Analyst-07/1996-11/1997

        ·      Drove International Financial Management QA for new software releases, including creating test plans and test data.

        ·      Participated in ISO 90001 audit

        ·      Served as a member of automated testing tools task force.

        ·      Conducted Acceptance test on customer Spanish and German financial reports and check writing processes

Enterprise Network Applications, Inc. – Alpharetta, GA

        Consultant, Test Engineer-01/1996-07/1996

        ·      Oversaw telephony digital switching interface software quality assurance from test plan through implementation.

        ·      Conducted User Acceptance tests with customers; evaluated usability of integrated network fault management GUI; installed integrated network fault management systems, and trained NOCC personnel.

        ·      Devised and implemented software upgrade procedures.

Atlanta Committee for the Olympic Games (ACOG) – Atlanta, GA

        Consultant, Quality Assurance/Report Writer-06/1995-01/1996

        ·      Provided quality assurance and report writing for the Olympic Ticket Sales Department.

        ·      Developed and implemented PostFairtix test plans, databases and custom reports for ACOG, CEO.

        ·      Designed IQ training documentation and conducted training classes.

        ·      Created custom reports for ACOG financial department as well as assisted employees in report writing and data retrieval.

Pinpoint Retail Systems, Inc. – Atlanta, GA

        Consultant, Quality Assurance-01/1995-06/1995

        ·      Supplied quality assurance for new UNIX-based retail package.

        ·      Analyzed customer business needs and recommended program enhancements.

        ·      Led Accounts Receivable upgrade and file chttps://docs.google.com/uc?id=1ILO_Vxu7PAWX1rpbaxYz3eLa0wZXb6J7&export=downloadonversions.

        ·      Interfaced with potential customers demonstrating retail software package applications in support of sales team.

Stanford, Fagan, & Giolito – Atlanta, GA

        Consultant, Office/System Administrator-06/1994-12/1994

        ·      Office Manager and Systems Administrator for an employment and labor law firm, responsible for payroll, payroll taxes, A/P, A/R, billing, as well as software, network, and hardware support.

Success Systems, Inc. – Norcross, GA

        Senior Support Representative-10-1990-05/1994

        ·      Provided helpdesk support for UNIX-based order processing package designed for the food br

erage industry.

        ·      Trained customers and employees on software problem  identification and resolution.

·         Advised customers on best solutions to their business needs.

        ·      Designed and wrote Customer Support Guide.

EDUCATION

·      MS, Jacksonville State University - Dean’s List

·      BS, Auburn University

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