Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Sarena
Drew
Download Resume Format
Sarena
Drew
Management History
Technical
Skills:
Systems:
MS Server 2000, 2003, 2008
MS Exchange 2003
Win XP (Pro and Home), Win
3.11/95/98, 2000, 2003,
2007
Citrix:
ICA, Xen Server, Xen Client,
VMWare
Hardware:
HP & Compaq, IBM, Dell, Toshiba
based servers ,PC & laptop platforms
Cisco xxx
HP Laserjets,
Toshiba,
Xerox, Cannon, RightFax,
Ecopy
Phone systems: Mitel Phone Systems
4025, 5020, 5220,
VOIP phone systems, Siemens Phone
Systems (Digital)
Software:
Microsoft Office Suites 2000 – 2007
Visio, Publisher, Front Page,
Various Software
Applications: Word
Perfect, Quattro Pro, Ecopy, Right
Fax, Omni Page, Acrobat & Reader
Symantec: PC Anywhere, Ghost, Antivirus, Win Fax McAfee
Virus,
WebEx,
Ready Talk, GoToMeeting
Accounting Systems: Omega, CMS, Client
Profiles
VM Ware, Citrix Xen Server & Client
Networking:
TCP/IP, Wireless
802.11 a/b/g, Linksys
AP, Orinoco AP, DNS, WINS, DHCP
Education:
Masters
Business Administration & Minor in Project Management Keller Graduate School of Management 2012
Bachelor of Science in Network & Communication Management
DeVry University,
Phoenix, AZ
10/2003
GPA 3.50 Graduated with Honors
– Cum Laude
Sarena Drew
3341 N. Elmeer
Ave * Dayton, ST 30551
Phone: 359-704-3321
LumaNet, LLC – Tempe, AZ 09/2010 - Present
Operations Manager
Plan and manage day to day IT consulting
company including budgeting, forecasting, and professional development of
staff. Established operational objectives and work plans; liaise with sales and
marketing to maximize synergy among departments. Manage and coordinate
third-party vendors. Bridge gaps between internal staff and external parties.
Sacks Tierney P.A.
– Scottsdale, AZ 04/08 – 09/10
IT Manager
Plan, coordinate and execute all operational activities of the IT department as
well as implement the technology
solutions which will enhance mission-critical business
operations on all hardware and software solutions
for a 75 user environment.
Credits include but not limited to bringing
company from 13 standalone server
driven environment to Virtual VMware SAN environment with disaster recovery implantation plan, desktop
refresh of user computers,
updated conference rooms to
latest wireless projection
technology, successfully negotiated
and implemented firm shared mobile
wireless plan, digital phone
plan, switched from an unreliable
ISP to dedicated T1 lines provider,
at the
same time maintaining
firm legacy devices
in preparation for future upgrades.
Squire, Sanders & Dempsey L.L.P
- Phoenix, AZ 10/06 -4/08
Client Server/Support Analyst
Responsible for the implementation, maintenance and support of PC-based client/server applications
and
infrastructure components
including telecommunications
with in a 3500 + world
wide user law firm. Skills include
but not limited to install and maintain servers, weekly and monthly backups, plan for future software, hardware and
technology and PDA needs. Interrelate with consultants and vendors in support
of the firms needs. Interact with end users with
technical support of hardware
and software issues along
with firm wide technology
department to insure systems are consistently delivered and supportable.
Bowman and
Brooke L.L.P. – Phoenix, AZ 12/03
– 10/06
Help Desk Specialist
Diagnose and
resolve first line MIS problems via phone, in person, and by use of remote control software
in a multi-location
500 + user
law office call center environment.
Liaise with second line team to
ensure resolution of complex MIS issues to ensure prompt
resolution to users needs.
Prior law firm orientation
ensures users receive
prompt,
effective, and courteous service. Demonstrate ability to independently recognize, isolate, and resolve complex technical problems.
Quickly learn new applications and
communicate technical knowledge to
end users at all levels.
Jones, Skelton & Hochuli, P.L.C.
- Phoenix,
AZ 5/2001- May 2001 – 12/2003
Special Projects Clerk-Medical
Malpractice Section
Review
and prepare medical records and disclosed
documents for attorneys,
paralegals, nurse consultants,
and expert witness review. Provided overflow paralegal
associated support work within the law firm as needed.
Gallagher & Kennedy PA – Phoenix,
AZ 2/1998 – 2/2000
Records Manager
Meyer Hendricks Bivens & Moyes, PA – Phoenix
AZ 4/1996 – 2/1998
Records Manager
Management and motivation of staff including conflicts
of interest, docketing, and
file clerks,
restructuring
law firms existing records
system, project management of law firm relocation implementing new filing procedures including, onsite/offsite
storage, negotiating contract with archive
vendors/suppliers, while promoting positive relations
with attorneys and support staff.
St. James Emporium – &export=download Phoenix,
AZ 8/1994 – 10/1997
Owner
Owner of an antiques and collectibles
business located in multiple highly successful Craft/Antique
Malls.
Hughes & Luce, LLP – Dallas,
TX 5/1986 – 5/1994
Records Clerk/Assistant; Business Development;
Conflicts of Interest
File organization of onsite/offsite storage of 100 + attorney law firms records department. Assisted in
the redesign and implementation of records department software filing system.
Assist Business Development/Client Relations Department with proposal preparation, firm mail
outs, client presentations
and seminars, and client
special events.
Conflicts of Interest, Receptionist/Message Center positions (multiple promotions within the eight year period).
EDUCATION
Masters Degree Business Administration
& Minor in Project Management
Keller Graduate School of Management – Phoenix,
AZ 2012
Bachelor of Science in Network
& Communications Management
DeVry University - Phoenix, AZ 10/2003
GPA 3.50 Graduated with Honors
– Cum Laude
Keywords: operations management, IT management, helpdesk, call center,
project management
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