Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Webster University
Call Center Assistant Supervisor (September
2009 – June 2011)
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Valentina Watson
6024 Leybourne Cave
Colorado, GA 20418
(220) 942-3021
Valentinawatson59@gmail.com
Summary of Qualifications
- Knowledge of Object Oriented and Procedural Programming
concepts.
- Moderate understanding of PL/SQL, XHTML/CSS and Microsoft Visual
C++.
- Currently learning JavaScript.
- Familiar with developer tools such as Toad, Notepad++, Microsoft
Visual Source Safe, Oracle-Apex, and Oracle-Reports.
Education:
Bachelor of Science – Computer Science emphasis in Information
Management
·
Senior
Projects Completed:
o
Systems Development
Life Cycle
o
Database
Development Life Cycle
Professional Experience
Maritz,
LLC
MGTS
Developer Analyst Intern - Internal Business Systems (June 2011 – Present)
- Follow structured development procedures for analyzing and creating custom applications per client requests to meet the needs of the organization.
- Provide Ad Hoc querying to gather information for providing solutions to internal clients.
- Project Manager and Technical Team member assigned to lead a large scale project involving the import and export of data between databases providing a more secure environment for sensitive information.
- Responsible for developing and maintaining Project Management Documents such as Project Charter, Scope, Roles, and Responsibilities.
- Establish user requirements by identifying and meeting with stakeholders to determine critical components that the project may affect and to define appropriate measures for preventing disruptions in the performance of daily operations for the business.
- Obtain information and follow guidelines related to the company’s data retention policies.
- Maintain a SharePoint site to provide technical team members and stakeholders with current information and documentation related to the project.
- Manage time and quality assurance to ensure project completion.
- Work with Database Administrators to learn the process of transferring data using the import / export utility at the Unix-level. This experience allowed me to navigate through the Unix-Database-Servers used by Maritz and familiarize myself with the VI Editor tool.
- Provide technical support to my team by volunteering to assist in additional projects.
- Received many opportunities to meet with and speak to upper management and top executives.
Valentina Watson , PAGE TWO
Leybourne’s Hospital
- Assisted in problem-solving user interface inconsistencies
between hospital applications to resolve patient diet errors. This ensured that patients did not
receive foods that were impermissible on their diets and prevented
allergic reactions.
- Trained new hires on phone system and software applications
pertinent to their position.
- Prepared, delivered and invoiced tube feedings within strict
time constraints.
- Provided positive and informative
customer service to patients, nursing and co-workers that resulted
in two star awards from patients for
excellent customer service.
- Received ServSafe Certification per management request.
Hogan
Transports
Accounts Receivable - Supervisor (May 2005 - September
2009)
Accounts Receivable - Senior Billing Clerk (May 2003 – May
2005)
Accounts Receivable - Assistant Billing Clerk (May 2000 –
May 2003)
- Produced large quantity daily invoicing with high level
accuracy that resulted in a significant amount of revenue received by
the organization.
- Performed weekly and monthly closing procedures in addition to
daily audits on outgoing invoices for all five divisions of Hogan to
determine quality and accuracy.
- Supported management by encouraging and volunteering to assist
in the training of my co-workers when the company decided to transition from
a manual based system to an electronic paperless system. This effort not only improved the level
of business we were providing to customers but also led to the
preservation of several jobs of my peers.
- Communicated with the IT Department and a third party
provider to identify business requirements and test the
performance of the new system.
Organizations and Affiliations
- International Justice Mission-Supporter
- Soundstage Productions-Volunteer
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