Lead Computer Operator Systems Administrator Sample Resume Format in Word Free Download -->

Lead Computer Operator Systems Administrator Sample Resume Format in Word Free Download

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Sara Diamond
7/309 Mint Hill Drive                                                                                        Home: (919) 367-9876
Cary, NC 27001                                                                                                     Email: sara@att.net



Summary


Over twenty five years experience as a systems administrator, computer operator and help desk analyst using various operating systems. Excellent troubleshooting skills, from in-depth analysis to working with end-users.  Enjoy learning new technologies.  Persistent, reliable, and outgoing individual who works effectively both independently or as member of a team.

Professional Experience


GPI Technologies – Carquest, Raleigh NC                                        2006 – Present

     Lead Computer Operator/Systems Administrator working third shift supporting Company’s Corporate Data Center.

Currently lead a team of three responsible for all aspects of the Data Center including Servers, A/C Units and UPS Systems from 5:00pm until 8:00am. Provide remote hands for Sys Admins to complete scheduled maintenance during non business hours on Intel and UNIX based Servers. Handle monitoring of all Data Center Servers and processes using CA Spectrum and CA Wily applications.

Have primary System Administrator responsibility for 14 Dell Servers running UNIX. Handle cron changes, scheduled maintenance on weekends and any Hardware issues requiring Server and disk swaps. Monitor Servers for performance issues and make changes as necessary.

Create and keep updated all documentation containing all processes and procedures used during second and third shift to ensure that any Computer Operations Team member can handle any task during either shift.  

RH Donnelley,  Raleigh N.C.                                                                2004 – 2006

     Business Support Analyst  working on the I.T. Department Helpdesk supporting employees in all company offices with computer hardware and software issues. First level support to resolve software application issues with Windows 2000, Windows XP, MS Outlook and Company applications. Troubleshoot computer hardware, network connectivity and remote VPN access.
Handle all security issues for network login and application access. Respond to email and phone requests for new hardware and software requests.


EDS,  Raleigh N.C.                                                                                1999 – 2004

HELP DESK ANALYST contracted to U.S. Postal Service Information Systems Facility.
Worked rotating shift supporting Postal Service employees over the phone with software and hardware problems related to Windows 2000 and Windows XP computers. Supported the VAX and ALPHA computer systems and Open VMS 7.2 operating system.

·        Remote System Administration of 85 Postal District VAX computers and peripherals used for processing Permit Mail, Bulk Mail and Financial data.

·        Assist in troubleshooting problems related to network outages at Postal Facilities.
     

ECC International Corp., Orlando, Florida                                           1983 – 1999               

Career Progress:
Systems Analyst/Administrator                                       1996 – 1999
Programmer/Administrator                                            1988 – 1996
Night Shift Computer Operator                                      1983 – 1988

·        Responsible for system administration of eight Compaq PCs running Windows NT 4.0 Server, three DEC Servers running Open VMS 6.1 and two Hewlett Packard Servers running HP/UX 10.20.
·        Administered over 400 NT Domain and Microsoft Exchange 5.0 e-mail accounts ensuring network security, global account policies and file security of network shares.
·        Implemented and scheduled back up procedures using Cheyenne Arc Serve software for eight NT servers and two Hewlett Packard UNIX servers comprising over 200 Gigabytes of data.
·        Familiar with hardware installations and upgrades on all systems, thinwire ethernet, 10 base-t wiring, 3COM hubs, routers, and switches.
·        Maintained a DEC VAX Cluster running Open VMS. Responsible for all day to day operations including troubleshooting, account management and daily backup procedures.


Education and Training


Mid-Florida Technical Institute, Orlando, Florida
Completed one-year course in COBOL Computer Programming

Hewlett Packard
Fundamentals of the UNIX System

Oracle
Introduction to Oracle: SQL & PL/SQL using Procedure Builder
Backup and Recovery Procedures


Awards and Certifications


EMC Proven Professional EMCISA (EMC ID#: EMC319705)
Information Storage Associate

Microsoft Certified Systems Engineer in Windows NT 4.0

Fifteen consecutive annual awards for perfect attendance at ECC.


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