Information Technology Independent Contractor Colorado Springs, CO
Contracted through VisionII for global IT help desk for General Motors. Temporary position during the HP acquisition.
Contracted through Trillium staffing, Provide PC workstation, Laptop, and other related standard software / Hardware support to all staff. Provide immediate response to computer questions or concerns. Assist with implementing system upgrades. Operate and maintain audio visual equipment. Temporary Position.
Contracted through Global Resources, responsible for deploying new PCs. Migrated from Windows 2000 to XP at several branches. Temporary position.
Contracted through Unicon Staffing. responsible for troubleshooting company-wide incoming calls for analysis and resolution of desktop and laptop problems for end users such as Windows 2000/XP operating systems, MS Word, Outlook, Excel, and PowerPoint, Remote access applications, net meeting , password issues and printers. Temporary position.
Contracted through BravoTech Staffing. Deployed 1700 laptops / PC’s. Migrated data from Windows 2000 to XP. Temporary position.
Contracted through Spherion Staffing, monitored fieldwork progress and provided updates to IT management. Audited trouble tickets in IBM Manage Now database to ensure company compliance and service level agreement were maintained.
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