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Nicole Disusa
5022 Draymore Lane                                                                                       (H) 312.515.8144
Norman, MK  40114                     nicole.disusa14@yahoo.com                          (C) 725.359.4012

SUMMARY

Information Technology professional with extensive experience in the management, design, and implementation of software development and other projects.  Expertise in researching hardware and software solutions to resolve diverse business issues.  Excellent verbal and written communication skills. Practiced in team collaboration and leadership.
TECHNICAL SKILLS
Languages:  C# (Web and Windows applications), VB.NET, ASP.NET, T-SQL Query Language, C, VB, Javascript and VB Script.
Software: .NET Framework 1 & 2, Visual Studio 2003, 2005 & 2008, MS Team Foundation Server, MS SQL Server 2000, 2005 & 2008, MS SQL Server Reporting Services, MS Project, Internet Information Server (IIS) 6.
Operating Systems:  MS Windows-Desktop and Server, Windows CE/Mobile, Palm OS.
Hardware:  PC’s, Palm OS Devices, Various Hand-Held Devices – Batch and RF-based, Printers and Signature Capture devices.

PROFESSIONAL EXPERIENCE

American InfoSource, Norman                                                                                           2010-Present
Developer II
Primary developer for the AIS Recovery Management System (RMS) responsible for adding new clients to RMS and preparing custom code to manage client specific requirements.
·         Using ASP.NET and C# Visual Studio 2005 and 2010 designed, coded tested and implemented new, and enhanced existing, elements for RMS.
·         Designed, coded, modified, tested and implemented required new and existing views, stored procedures and other elements of the RMS SQL Server 2005 Database.
·         Designed, coded, tested and implemented various RMS reports using MS SQL Server Reporting Services (SSRS).
·         Designed, coded, tested and implemented various packages to import data from incoming files to the RMS SQL database using MS SQL Server Integration Service (SSIS).

L-3 Communications, Oklahoma City, Oklahoma                                                         2008-2010
Web Developer 3 FAA ITSS Contract
Managed all phases of the Business Oversight Status System (BOSS) project to improve tracking and accuracy of FAA expenses and allotments. Assessed needs; developed specifications; planned and implemented all phases of the enhancements from initial conceptual design through coding, final delivery and user approval.
·         Using ASP.NET and VB in Visual Studio 2005, designed, coded tested and implemented new, and enhanced existing, elements for BOSS.
·         Designed, coded, modified, tested and implemented required new and existing views, stored procedures and other elements of the BOSS SQL Server 2005 Database.
·         Designed, coded, tested and implemented auditing for the BOSS Database.
·         Designed, coded, tested and implemented various BOSS reports using MS SQL Server Reporting Services and the ASP.NET Report Viewer object.
·         Designed, coded, tested and implemented detailed error logging in BOSS.





Nicole Disusa
                                                                                                                            PAGE TWO

THE HERTZ CORPORATION, Oklahoma City, Oklahoma                                  1991-2008
Senior Programmer/Analyst, Fleet Systems  (1999 – 2008)
Managed all phases of various projects to improve the processing and utilization of the Hertz Fleet and enhance customer service. Assessed needs, developed specifications, planned and implemented projects from initial conceptual design through coding, final delivery and user approval.
·         Using ASP.NET and C# in Visual Studio 2005, designed, coded, tested, and implemented a Human Resources Information System (HRIS) website to replace a paper-based system, using both manually and automatically entered data.
·         Designed and implemented a SQL Server 2005 Database for the Reservation Center HRIS.
·         Using C# in Visual Studio 2005, designed, coded and tested formless MS Windows applications to enter data from third-party applications into the SQL Server 2005 Database for the Reservation Center HRIS.
·         Developed, coded and implemented two projects using Palm-OS based hand-held devices to track both non-revenue vehicle movements and install/uninstalls of three revenue producing assets providing more immediate data.
·         Worked as part of a diverse, cross-functional design and development team that designed and developed a hand-held computer to allow Hertz bus drivers to identify Hertz Gold members and to notify the rental location of the customer’s arrival.

THE HERTZ CORPORATION  (Continued)

Y2K Project Manager  (1997 – 1999)
Coordinated Y2K effort with internal Hertz users, Hertz licensees and Hertz software and hardware suppliers to ensure and certify Y2K compliance.
·         Coordinated world-wide Y2K effort and developed the project plan to track Y2K efforts for:
-- Internal user-developed applications; secured user compliance certification.
-- Hertz licensees; secured certification and delivered Y2K presentations.
-- Purchased specialty (non-Mainframe) hardware and software; Documented Y2K compliance
    through testing and/or vendor certification.
-- Project completed two months prior to Y2K deadline.

Senior Programmer/Analyst, R&D (1993 – 1997)
Researched, designed, developed, and implemented various proof of concept applications to improve customer service, enhance employee efficiencies and improve vehicle fleet use.
·         Served as lead analyst and chair of six-person committee to identify a replacement contract printer for the Hertz rental locations, resulting in reducing maintenance fees by 30% and print time from 90 seconds to 10.  
·         Designed and developed the first Gold Manifest Notification System, resulting in greater efficiencies for users and increased customer satisfaction.
Programmer/Analyst, R&D  (1991 – 1993)
·         Researched and identified replacement hand-held computing devices for the Hertz Instant Return System.  Designed, coded, debugged and tested the applications required to operate the new devices.
Prior history includes extensive I.T. experience in project management including design, development, writing documentation, testing and implementation; team leadership and management of up to 18 programmers


.

EDUCATION

Bachelor of Science - Computer Science, University of Central Oklahoma, Edmond, OK
Bachelor of Science - Mass Communications, Oklahoma State University, Stillwater, OK

CERTIFICATIONS

Project Management Institute (PMI) Project Management Professional (PMP)

PROFESSIONAL DEVELOPMENT
Visual Studio 2005, 2008 & 2010, SQL Server 2005 & 2008, SSIS, SSRS, MS Team Foundation Server, C# Programming, ASP.NET Programming, Object Oriented Programming, Windows Application Development, Web Design and Development, javascript.

COMMUNITY INVOLVEMENT
March of Dimes Walk America Participant
Juvenile Diabetes Research Foundation Walk
Friends of the Metropolitan Library System Book Sale Past Committee Chair and Volunteer

AFFILIATES AND MEMBERSHIPS
Member Project Management Institute
Member of the Oklahoma City Developer’s Group


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