Database and Reporting Analyst Sample Resume Format in Word Free Download

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     Daniel Tommasi

dtommasi7021@gmail.com

12 Inwood Drive #C                                                                                        (420) 610-7251 Home

Rome, DN11215                                                                                 (710) 315-9052 Cellular

OBJECTIVE              A position in the field of Computer Science and Information Technology to gain experience and knowledge

EDUCATION            Pace University, White Plains/NYC, NY

                                    Master of Science, May 2008

                                    Major:  Information Systems

Concentration Field:  Database Management and Technologies

GPA: 3.8

Manhattan College, Riverdale, NY

                                    Bachelor of Science, May 2004

                                    Major:  Computer Science

                                    Major GPA:  3.2            

COMPUTER             Borland C++   Visual C++   Windows 95/98/NT/00/XP/05    SQL         Java   

SKILLS                      MS Word/Access/Excel/Outlook/PowerPoint/Visio        QuickBooks    

MAC OS X        Internet/Networks    Unix/Linux         Photoshop         

IBM AS/400 Database     Filemaker Pro Database       ArcGIS Desktop                 

CMS BrandWise Catalog Database   Business Warehousing (BW) Report   SAP    InfoLease Financial Database System    UniData/UniBasic/InfoTrieve

WORK                       Sharp Electronics Corporation, Mahwah, NJ

EXPERIENCE           Database and Reporting Analyst                        October 2010 – Present

·        Generate Report from SAP/BW/InfoLease, dealer, customer information and websites to satisfy Federal, Government & Corporate reporting requirements

·        Create, evaluate, design, implement, and maintain SIICA database(s) toward effective implementation of company's strategic objectives

·        Identify data sources, provide data flow diagrams, & document processes

·        Collect & analyze data to evaluate existing and potential product markets

·        Prepare monthly reporting of dealer sales reports & rebates earned

·        Prepare Ad-hoc reports upon request using MS Excel and MS Access

·        Develop new marketing analysis reports to evaluate pricing trends and competitive conditions to ensure SIICA pricing with competition

·        Monitor sales and contribution attainment

·        Assist in the development & subsequent evaluation of promotional programs, such as dealer promotions, end-user rebates, and incentives

·        Helpdesk support and customer service

·        Administrative support on special assigned projects

·        Assist in the preparation of other Marketing/Operations reports

·        Generate Billing/Invoicing from InfoLease for Federal, State, and Corporate lease accounts

Westchester Community College, Valhalla, NY

                                    Technical/Teaching Assistant (Part-time)   September 2010 – October 2011

·        Open and close classrooms

·        Provide administrative assistance to class instructor by maintaining attendance, provide class materials, and maintain class evaluations

·        Assist faculty member by circulating among students to provide technical assistance and answer questions to help student keep up with instructions

·        Identify hardware or software issues in classroom and report to Helpdesk for resolution

·        Troubleshoot computer hardware, software, and peripherals in IT Helpdesk’s absence

 

Equisearch Services, Inc., Elmsford, NY

                                    Database/Data Analyst                                       April 2007 – October 2010

·        Load, process and analyze files for clients

·        Maintain the financial integrity of the database

·        Ensure accuracy of data and maintain workload appropriately

·        Create and execute database SQL queries, stored procedures, tables, and views to extract and analyze data

·        Create and generate clients reports and deliverables

·        Track data and develop ad-hoc reports to Managements and Clients using Access, SQL Server and Excel

·        Encrypt/Decrypt files and transfer them thru Secured FTP site

·        Lead or Participate in the development & testing of SQL database for proprietary system and in special projects as assigned  

·        Liaise with other departments regarding system improvements, files transfer, enhancements, system security, and translation with clients

           

                                    Amscan Inc., Elmsford, NY

                                    Information Coordinator                                   September 2004 – April 2007

·        Confirm, review, correct and enter data into IBM AS 400 database system from various sources within company

·        Main contact on issues related with company’s data such as errors and update requests in both FileMaker Pro & IBM AS/400 databases

·        Update and maintain all product, packaging, and catalog data files

·        Coordinate and organize new product set up from category management team to catalog, purchasing, manufacturing, and warehousing departments

·        Maintain database and generate query reports

·        Assign UPC code to party and gift products

·        Work with warehouse facilities to synchronize data with master database

·        Act as a liaison to customer service and product management assisting in resolving customer grievance

·        Assume responsibilities in manager’s absence of the Product Data Management department (PDM)

                        Pitney Bowes, IBM Contract, Somers, NY

            Technical Site Representative                   September 2004 – December 2004

·        Help Desk assistance to IBM employees such as customer service, troubleshoot printers, computer hardware, and copier problems

·        Respond to end-user service calls within one (1) business hour to provide first level support

·        Maintain equipment, metric reports, meter reads, color printer calibration

·        Act as single point of contact for Device support and supplies

·        Schedule remote Device machine on a routine basis

                                   

Memorial Sloan-Kettering Cancer Center, Manhattan, NY

                                    Research Study Assistant (internship) June 2004 – August 2004

·        Data coding, data entry, data design, and data checking using Microsoft Access databases

·        Computer support and troubleshoot

                        Canario Express Travel Agency, Sleepy Hollow, NY
                                    Assistant Manager                                          July 1996 – September 2004

·        Oversee daily operations including bookkeeping and customer service

·        Responsible for opening and closing operations

·        Provide training to staff, answer phone calls and data entry

·        Serve as translator to non-English speaking clients 

·        Translate documents for immigration and employment purposes

·        Assist customers with installation of Internet Services on personal computers and provide computer training to customers

·        Troubleshoot minor computer/printer problems

LANGUAGES            Bilingual:  English/Spanish

ACTIVITIES/ Society of Hispanic Professional Engineers, Member

INTERESTS              National Honor Society, Member

Play Soccer with Team in Local and Regional Tournaments

                        Translator for Village Courts

Install Computer Applications and High-Speed Internet Services

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