Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Johnny Carte
130 Limerick Circle
Tulsa, DA 40112
Cell: 920-523-3024
Email: Johnny.carte77@gmail.com
QUALIFICATIONS:
TECHNICAL SKILLS:
Small Town Center, Starkville, MS
Sept 2000 – Apr 2004
Mississippi State University, (Starkville, MS): B.S. Computer Science, MS, 2004
Professional Certifications:
Download Resume Format
Johnny Carte
130 Limerick Circle
Tulsa, DA 40112
Cell: 920-523-3024
Email: Johnny.carte77@gmail.com
QUALIFICATIONS:
- Strong
self starter, solid team player, however also comfortable working
independently.
- Proven
organization and time management skills, manage workload for increase
productivity.
- Excellent
communication skills, customer feedback, and provide timely solutions to
their concerns and problems.
- Exceptionally
client focused, determined to exceed client expectations.
- Exceptional
interpersonal skills that encourage successful collaboration with the
staff and work teams.
- Physically capable of performing all usual hardware
installation tasks, regularly lifting at least 40 to 50 pounds.
TECHNICAL SKILLS:
Windows
XP/Vista/7, Windows Server 2003, Microsoft Office Suite 2003./2007, Outlook
2003/2007, Visio, Powerpoint, Adobe, Active Directory, Citrix Console, Net
Meeting, RDP, Zenoss, PacketTrap, Connectwise, Autotask, Users and Computers,
Cisco ASDM, Cisco SDM, Cisco Call
Manager, Cisco Unity
PROFESSIONAL EXPERIENCE:
Venture
Technologies, Jackson,
MS
Jan
2008 – Present
Data Center Engineer
Data Center Engineer
Responsible
for Tier 2 and Tier 3 networking and data center issues affecting customers.
Configure customer equipment and onsite installs of equipment in customer
locations. Responsible for NOC monitoring for data center, troubleshooting
outages, and ticket resolution.
·
Configuration of Cisco network switches, routers,
Cisco Pix, and ASA firewalls via command line and web interface.
·
VLAN, VTP, Routing Protocol configuration,
ACL, NAT configuration and troubleshooting, network cabling.
·
Creating and managing new customer accounts within
Active Directory.
·
Monitoring and managing customer co-located
equipment implementing preventative maintenance, replacing server equipment as
needed.
·
Setup/Troubleshooting users through setup of
smart phones with exchange server
·
Responsible for inventory documentation on
datacenter server position in racks
·
Train new employees on customer support
procedures and processes
·
Resolve technology issues and perform
hardware and software troubleshooting onsite to over 100 locations supported by
datacenter.
FTS
Communications, Ridgeland,
MS
May
2004 – Nov 2007
Project Manager/Quality Assurance Supervisor
Project Manager/Quality Assurance Supervisor
I
was the lead supervisor for installation technicians of my branch and was
responsible for the management of all field technicians training and quality
control of their work
·
Management of 25 man team of
telecommunication technicians
·
Managing and resolving any customer
complaints about technicians
·
Installation of office computers, laptops,
printers, and phone systems
·
Installing
telephony, cable, satellite, and networking systems in homes and
businesses
·
Acquired a 36% increase in passed Quality
Control reports during management
·
Training new technicians on field
installation procedures and processes
Small Town Center, Starkville, MS
Sept 2000 – Apr 2004
Office
Manager
Acted as technical support for School of Architecture
professors including maintenance of all computer equipment and troubleshooting
any issues the professors experienced with this equipment.
·
Planning business
trips for architects to various projects around the state.
·
Creation and management
of MS Access database system of all clients for the center
·
Purchasing and
implementation of computer software and hardware
·
Installation and
configuring of computer equipment, printers, and phone systems
Education:
Mississippi State University, (Starkville, MS): B.S. Computer Science, MS, 2004
Professional Certifications:
·
CCNA
·
CCNA Security
·
SBCA
·
Currently working
on CCNP track
Download Resume Format
0 comments:
Post a Comment