Data Center Engineer Sample Resume Format in Word Free Download -->

Data Center Engineer Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Johnny Carte
130 Limerick Circle
Tulsa, DA 40112
Cell: 920-523-3024
Email: Johnny.carte77@gmail.com


QUALIFICATIONS:

  • Strong self starter, solid team player, however also comfortable working independently.
  • Proven organization and time management skills, manage workload for increase productivity.
  • Excellent communication skills, customer feedback, and provide timely solutions to their concerns and problems.
  • Exceptionally client focused, determined to exceed client expectations.
  • Exceptional interpersonal skills that encourage successful collaboration with the staff and work teams.
  • Physically capable of performing all usual hardware installation tasks, regularly lifting at least 40 to 50 pounds.


TECHNICAL SKILLS:

Windows XP/Vista/7, Windows Server 2003, Microsoft Office Suite 2003./2007, Outlook 2003/2007, Visio, Powerpoint, Adobe, Active Directory, Citrix Console, Net Meeting, RDP, Zenoss, PacketTrap, Connectwise, Autotask, Users and Computers, Cisco  ASDM, Cisco SDM, Cisco Call Manager, Cisco Unity


PROFESSIONAL EXPERIENCE:

Venture Technologies,                    Jackson, MS 
Jan 2008 – Present                 
Data Center Engineer                                                                

Responsible for Tier 2 and Tier 3 networking and data center issues affecting customers. Configure customer equipment and onsite installs of equipment in customer locations. Responsible for NOC monitoring for data center, troubleshooting outages, and ticket resolution. 

·         Configuration of Cisco network switches, routers, Cisco Pix, and ASA firewalls via command line and web interface.
·         VLAN, VTP, Routing Protocol configuration, ACL, NAT configuration and troubleshooting, network cabling.
·         Creating and managing new customer accounts within Active Directory.
·         Monitoring and managing customer co-located equipment implementing preventative maintenance, replacing server equipment as needed.
·         Setup/Troubleshooting users through setup of smart phones with exchange server
·         Responsible for inventory documentation on datacenter server position in racks
·         Train new employees on customer support procedures and processes
·         Resolve technology issues and perform hardware and software troubleshooting onsite to over 100 locations supported by datacenter.

FTS Communications,                      Ridgeland, MS                   
May 2004 – Nov 2007
Project Manager/Quality Assurance Supervisor

I was the lead supervisor for installation technicians of my branch and was responsible for the management of all field technicians training and quality control of their work

·         Management of 25 man team of telecommunication technicians
·         Managing and resolving any customer complaints about technicians
·         Installation of office computers, laptops, printers, and  phone systems
·         Installing  telephony, cable, satellite, and networking systems in homes and businesses
·         Acquired a 36% increase in passed Quality Control reports during management
·         Training new technicians on field installation procedures and processes





Small Town Center,                          Starkville, MS                   
Sept 2000 – Apr 2004
Office Manager 

Acted as technical support for School of Architecture professors including maintenance of all computer equipment and troubleshooting any issues the professors experienced with this equipment.

·         Planning business trips for architects to various projects around the state.
·         Creation and management of MS Access database system of all clients for the center
·         Purchasing and implementation of computer software and hardware
·         Installation and configuring of computer equipment, printers, and phone systems


Education:

 Mississippi State University,
(Starkville, MS): B.S. Computer Science, MS, 2004

Professional Certifications:

·         CCNA
·         CCNA Security
·         SBCA
·         Currently working on CCNP track








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