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Lackson Elliott
32 St. Quivas Rd l Norman, WV
l (429) 721-3011 l
lackson.elliott99@hotmail.com
Searching
for computer networking administration position
|
l Potomac State College graduate of 2003 seeking further experience in
the technical field of computer networking, security, administration, and more.
l Consistently recognized for
technical troubleshooting skills used to rapidly and effectively
resolve any technical issues that may arise.
l Quickly and efficiently learn new computer systems, programs, tools,
and technology. Able to implement these new pieces of technology very quickly
and adapt to new situations and environments without notice. Able to work in
either a team based or a self-paced environment.
Education
Potomac State College of West
Virginia University – Keyser, WV 2003
A.S. in Computer Networking
Administration
Concurrent with College Studies:
l Student Teaching (2003): Had taught
a class to peers on linux based computer systems and was able to set up a basic
webserver to host a small to medium size website.
l Mineral County Schools (2002): Assisted in installation and setup
of a 30 station computer lab within a short timeframe with limited resources.
This included making and running all network cables, installing hubs, and
network setup on an independent LAN with access through a gateway to High
School network.
Keyser High School –
Keyser, WV 2001
High
School Diploma with Focus on Engineering
Concurrent
with High School Studies:
·
Computer Network Administration Internship (2001): Worked with the high school faculty and staff to maintain
and upgrade the network at the high school. This had included anything from
in-house single system repairs and upgrades such as server maintenance and
backups as well as networking architecture updates and changes
Technology Summary
Certifications:
|
None at present, willing
to work towards as many as possible
|
Systems:
|
Windows 9X/NT/2000/XP/Vista,
7, Novell NetWare, Mac OS, Linux
|
Databases:
|
Access
|
Languages:
|
Visual Basic, SQL, HTML,
CSS, C++, Java
|
Software:
|
MS Office, Open Office,
Adobe Photoshop, GIMP, MS Sharepoint, PC Anywhere
|
IT Experience
Self Employed – Keyser, WV /
Morgantown, WV
l Computer Technician, (1998 to present)
Handled any and all types of technical questions and repairs regarding consumer
home systems as well as business and educational networking and computer
systems.
l Antique Log House of Claysville, (1997 to 2003): Was able to bring the Antique Log House of Claysville from a
stand-alone storefront online to be able to reach a broader group available for
sales. Was also able to network the shop to the owners’ home location to be
able to use the computer systems in either place for ease of online sales,
inventory tracking, etc.
Selected Contributions:
l Researched and implemented several changes to networking
architecture in the Keyser High School computer network while doing an
internship with the network administrator there.
l Called upon at most jobs where
computer systems are used to do on the spot diagnostics, maintenance, and
repair work.
l
Maintained a high standard in any and all computer repair, networking,
installation, and any researching
tasks.
Other Employment
Teletech – Morgantown, WV
·
Customer Service
Associate, (2009 to present) Trained as a
senior account specialist for Bank of America. Assisted customers with all
facets of their accounts such as balances, transaction inquiry, and errors in
accounting, emergency situations, and more. Also responsible for helping
customers log into the online banking systems and support for the mobile app.
Has become involved around the site by joining several committees and councils
aimed at improving the work environment, site health, and employee
knowledge-base. Also called upon by IT department as well as floor management
staff to troubleshoot and repair computer systems on the floor on a case by
case basis. Also recently started the LEAD program, leadership and management
development for Teletech, as well as nominated for the Tech Lead committee.
Gamestop – Oakland, MD
·
Store Manager, (2003 to 2007) Promoted from seasonal help to assistant manager
within 3 years.
As assistant manager, helped bring
store to top of the district performance within a month where it remained until
store management had changed. As store manager, brought a problematic store
from bottom of district rankings up into the top of district performance for
the majority of the time as manager. Responsibilities were general sales,
controllable statistics (reservations and subscriptions), payroll, scheduling,
profit and loss, loss prevention, inventory control, and personnel management.
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