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Responsible for processing, investigating, resolving all freight damage claims. Responsible to determine steps to take to minimize and/or eliminate freight damage for our shippers. Responsible for training all employees in all aspects of security, hazmat, and other regulatory compliance issues and maintaining training records as specified in law/regulations. Responsible to all USDOT & MNDOT filings. Responsible for all tax filings.
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Saptica Watson
309
Bank Street SE.
Reston,
RA 30412
(735)
510-9142
Saptica.watson14@gmail.com
Objective:
Customer
Service 10+ years experience. I have
been working in the transportation industry since 2000 and would like to
continue in that field. I have
experience in freight claims, transportation compliance, TSA compliance as well
as routing and tracking all types of freight.
Job History/Duties:
Claims and Compliance
Manager
K
& K Express LLC dba K2 Logistics; Eagan, MN
Start
Date: 9/17/05 End Date: 5/18/11
Responsible for processing, investigating, resolving all freight damage claims. Responsible to determine steps to take to minimize and/or eliminate freight damage for our shippers. Responsible for training all employees in all aspects of security, hazmat, and other regulatory compliance issues and maintaining training records as specified in law/regulations. Responsible to all USDOT & MNDOT filings. Responsible for all tax filings.
Security (Bouncer)
Ricci's
Saloon; Hugo, MN
Start
Date: 11/1/06 End Date: 3/17/07
Performed
duties consistent with providing security to bar patrons and staff.
Realtor
Coldwell
Banker Burnet; White Bear Lake, MN
Start
Date: 4/19/2005 End Date: 9/17/2005
Worked
as a licensed Realtor
Customer Service Rep. Logistics
Anderson
Cargo Services; Eagan, MN
Start Date: 3/1/2000 End Date: 4/1/2005
Start Date: 3/1/2000 End Date: 4/1/2005
Handled
customer requests for moving freight. Including but not limited to dispatching
pick up, weighing freight, labeling, choosing appropriate mode of
transportation, tracking movement, ensuring delivery requirements per
customer's instructions. Also worked as Fulfillment Coordinator for 'pick and
pack' contracts.
Personal Care Assistant
Olympia;
St Paul, MN
Start Date: 8/1/1999 End Date: 2/1/2000
Start Date: 8/1/1999 End Date: 2/1/2000
Provided
all aspects of care for ventilator dependent individuals; primarily ALS
patients but also spinal cord injury patients
House Coordinator
Thomas
J Apartments; Lakeville, MN
Start Date: 11/1/1998 End Date: 8/1/1999
Start Date: 11/1/1998 End Date: 8/1/1999
Responsible
for all duties related to the running of a group home for developmentally
challenged adults including but not limited to scheduling staff coverage and
activities for the residents; creating and following budgets, both house and
individual; as part of a team creating and implementing of IHPs (Individual
Habilitative Plans); and as part of a team creating and implementing of
behavior programs
Club Security (Bouncer)
Bogart's;
Apple Valley, MN
Start Date: 10/15/99 End Date: 12/31/03
Start Date: 10/15/99 End Date: 12/31/03
Performed
duties consistent with providing security to bar patrons and staff.
Unemployed
Start
Date: 9/1/1998 End Date: 11/1/1998
Relocated from New Jersey to Minnesota
Relocated from New Jersey to Minnesota
Cottage Training Supervisor
/ Training Coordinator
State
of New Jersey, New Lisbon Developmental Center; New Lisbon, NJ
Start Date: 3/1/1982 End Date: 8/1/1998
Start Date: 3/1/1982 End Date: 8/1/1998
In
this position I was part of the team responsible for creating and implementing
Individual Habilitative Programs for developmentally, mentally and physically
handicapped individuals. This included training staff caretakers to accurately
implement programs. I was also
responsible for scheduling staff to ensure staff/employee ratio as set forth by
Federal mandates. Also responsible for
ensuring all staff on duty were compliant with job duties and that all were
consistently maintaining client safety and accountability as well as compliance
with health, safety, and sanitation mandates.
Patient Care Specialist / Emergency
Room Tech
United
States Army Reserve 5501; Fort Snelling, MN
Start Date: 7/1/1978 End Date: 5/1/1981
Start Date: 7/1/1978 End Date: 5/1/1981
Performed
same duties and provided care as a civilian Licensed Practical Nurse would have
only in military settings including hospital and field units.
Additional Skills
Knowledgeable
in Microsoft Word, Excel, Outlook, and various online shipping programs. Quick
learner of job specific computer applications. Able to think on my feet and
work in a fast paced environment. Self-starter and able to work independently.
Notes and Activities
Past Volunteer and
Community Involvement includes:
-Chatsworth Volunteer Fire
Company: Treasure, Fire Police, and First Responder.
-United States Police
Canine Association: Head Scorekeeper for K-9 certification events, certification event coordinator,
assisted with training of dogs, assisted in locating and evaluating dogs for
police work.
- Canine handler (using Bloodhounds)
for Search & Rescue.
- Ball coach for the
Township we lived in
- Girl Scout troop leader
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