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Dereck Patton

421 Elmeer Ave

Reston, TA 30412-7042

(350) 442‑6142 (Home)    (350) 771-9141 (Cell)

Dereck.patton88@gmail.com

I am semi-retired and looking for a short term contract job in South Carolina.

COMPUTER RELATED CAREER EXPERIENCE

2009-Present                                      SHORT TERM CONTRACT JOBS                    

Work for various contract agencies installing new PCs, printers and upgrading software.  All contracts were short term. These clients included BB&T, Wells Fargo/Wachovia, TD Bank and Sears.

2004-2009                                    BUSINESS TECHNOLOGY MANAGER

                                                        CARQUEST Technologies

                                                        Columbia, SC

Integration of a new Windows based POS system in various company owned and independent CARQUEST stores across the USA and Canada. The process included converting store data from an older Unix based system to a Windows based software. This included setup of multiple computers per store and training of store staff in the operation of Windows and the new software package. New computers had to be re-imaged, and up to date software installed. Setup also consisted of Cisco router setup. In addition, normal duties included providing field and telephone support for 60 auto parts stores in Columbia district. This included working closely with store owners and managers in purchasing upgrade components for store systems.

2004

                                                        FIELD SERVICE REPRESENTATIVE

                                                        Advanced Technology Services

                                                        Fuji PhotoFilm, Greenwood, SC

Level 2 Help Desk technician for 1000+ administrative and factory users. Diagnosed and troubleshoot intermediate to complex problems with computer operating systems and application configuration and resolved problems. Performed installation of desktop software products and additional application installation and/or configuration as required. Provided support and guidance for configuration and installation of computer equipment. Performed computer equipment relocation, changes and/or upgrades.

2003-2004                                    CONTRACT IT POSITIONS

Various contract positions in Georgia and South Carolina. Jobs  included XP Migration, new workstation installs, and workstation reconfiguration. Employers included Wachovia and Regions Banks, The National Center for Missing and Exploited Children, Fluor Corp and the US Navy-NMCI project.

1997-2003                                    NETWORK and PC TECHNICIAN

                                                        Computer Masters of Augusta, Augusta, Georgia

On-site and in house diagnosis and maintenance of business network workstations and servers utilizing Windows 95/95, NT 4.0, Windows 2000 and XP.  Design and installation of network infrastructure for various business clients, medical, legal. and industrial.  In house and onsite repair of various types of computers with a variety of operating systems. New system builds and Compaq/HP warranty repair also. Several projects have involved working out of town for extended periods of time most on an unsupervised basis.

Long term, on-site contract work assignments have included:

Network support for large manufacturing plants with 300+  workstations.  Provided telephone Help Desk user support for Windows XP, 2000, 98 and 95. Installed new workstations, printers, hubs/switches, servers, and reconfigured server racks. Projects included installation of new or upgraded software at multiple plants around the southeast.

Network support at a corporate headquarters facility for 300 Windows workstations.  Provided telephone Help Desk user support  Windows NT 4.0, 95 and 98. Provided connectivity, application, and printing assistance for users.

1996-1997                                  QUALITY ASSURANCE COMPUTER TECHNICIAN (Part-time while attending school)

                                                     Sweetheart Cup Company, Augusta, Georgia

                                                                       

Maintained plant personal computers, installed new software, and system upgrades.  Extensive use of Microsoft Excel for converting data from GageTalker SPC system.

Military Service:                      US ARMY SOUTHEASTERN SIGNAL SCHOOL

(3 Years)                                     Ft. Gordon, Georgia, Instructor‑Field Radio Repair (31E2H)

CERTIFICATIONS AND EDUCATION

CompTIA A+ Certification

Accredited Compaq Technician (ACT)

Accredited Platform Specialist (APS) Compaq/HP  Commercial Desktop/Workstation Products

FCC General Class Radio/Telephone License

MICROSOFT TECHNICAL EDUCATION CENTER, Certificates of Achievement

        Deploying Windows XP

        Deploying Windows 2000

        Implementing Microsoft Small Business Server 2000

AUGUSTA TECHNICAL COLLEGE, Augusta, GA

        Associate of Applied Technology: Microcomputer Specialist, 1996-1998

        Honor Graduate October 1998

MIDLANDS TECHNICAL COLLEGE, West Columbia, SC

        Business Management  (All management courses completed with a 3.924 GPR)

        FCC License Preparation Class         General Class License # PG-7T-10189)

        Electronics Technology

       

  

Other non-computer work experience and references upon request        

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