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 Carlie Moore

Clearance TYPE: TS/SSBI (Current)
309 Parkway Drive
Dover, Delaware 19001
Cell: (302) 399-9876
Home: (302) 678-1230
carlie@yahoo.com

Objective: Seeking a technical position in security where I can integrate my skills in information systems and operations to make an immediate contribution to the future success of a dynamic organization.

         
Experience:
4/2008 – 5/2010                                                                          BAE Applied Technologies
·         SAN Administrator:
Forensic Lab
o    Utilizing SAN Compellent Software for Windows.  
o    Created user accounts, assigned servers and folders on Compellent GUI interface.
o    Installed and configured Windows 2003 Server workstations at user desk.
o    Installed and configured MAC Pro workstation at user desk.
o    Installed 2/4 Gigabyte network interface cards (2/4 Gig NICs) for each Win2003 Server and MAC Pro; loaded drivers and latest patches.
o    Ran LC/SC fiber cable from workstation to patch panels; provided direct data connection to 2 Gigabyte Silkworm or 2/4 Gigabyte EMC Silkworm SAN switches; increased bandwidth for user processing.
o    Created virtual disk upon request from user
o    Maintained 160TB SAN system load balancing
§  Ensured user removed data when no longer needed
§  Ensured proper allocation of needed SAN space
o    Replaced 500 GB to 1 Terabyte drives to Compellent; replaced due to drive crashes.
o    Backed up virtual disk upon request utilizing BrightStor Archival Server.
§  Installed additional BrightStor assembly with increased tape slots and elevator; giving site two BrightStor components; increased storage capacity
§   Performs backups/restores using back this up utility per established schedules and procedures, or as requested. Mounts and unloads backup media as needed to complete backup/restore operations. Management of tapes and other data backup media including completion of logs, off-site storage manifests, or to insert, remove or move media from carriers, storage containers and racks.
§   Maintain all backup tape inventories and when appropriate, order replacement supplies.
§   Performs more complex scheduled, such as daily, weekly, or nightly, backups on systems in order to maintain production.
§   Monitors customer data file restores to ensure that data are current and accurate.
§  

o    Monitors the operation of various servers, hosts systems and network components to ensure proper function and availability to end-users. Utilizes various monitoring tools as provided such as directly reviewing system console messages, event logs, emails alerts, audible alarms from data center environmental/mechanical device monitors, or automated monitoring tools.
o    Provides first-level support following established procedures, to end-users having issues such as connectivity to various servers or systems, analysis and correction of automated interfaces or printing issues, analysis and correction of user logon issues.

o    Configured Systems Administrator MAC Pro workstation with triple-boot technology utilizes rEFIt boot menu; installed Windows XP 64Bit, Fedora 9 Linux, and MAC OS Leopard; workstation used to assist users with multiple platform troubleshooting
o    Created virtual machines using a VMAdmin gui; simplified virtual machine creations
o    Manually created virtual machines on ESX server; assigned names, virtual RAM size; connected virtual machines to a logical unit number (LUN); assigned machine an operating system environment.
o    Upgraded 64 Terabyte SAN system to a 160 Terabyte system
§  Installed an additional hard drive bays; increasing storage capacity
§  Installed higher capacity drives from 1 Terabyte in size
§  Daisy chained additional hard drives with current hard drives and Compellent Controller with LC/LC fiber cables
o    Configured 2 Window 2003 Servers on server farm; one for BrightStor backup system and the other as a spare
o    Configured CAYMAS firewall; firewall between local site and FBI secure net.

Training Classroom
o    Installed Symantec Ghost Server software on Windows 2003 Server
o    Configured Netgear FSV ProSafe firewall; firewall between regional computer forensics laboratory (RCFL) and unclassified network (Internet)
o    Loaded McAfee 8.5 AntiVirus software with latest virus signatures
o    Created baseline image utilizing windows sysprep service pack 2
o    Copied image to Windows 2003 Server utilizing Symantec GhostCast Server
o    Deployed classroom image to 24 workstations utilizing Symantec GhostCast Server

·         Web Administrator:
o    Installed IIS Component on Windows 2003 Server; installed Sharepoint 3.0; created Sharepoint accounts posted documents and set permission; users able to share upcoming classes, appointments, vacations, leaves and official business chatter; contributed to site becoming fully accredited by American Society of Crime Laboratory Directors.
o    Installed and used Microsoft FrontPage

·         UNIX Systems Administrator
o    Installed and Configured Solaris 9 for user workstations; administered 7 sites
o    Created user accounts and setting permissions for access to Solaris 9 system; utilizing C shell created script
o    Loaded patches to Solaris 9
o    Loaded Command AntiVirus (CSAV) on Solaris 9 with virus signatures
o    Utilized SYBASE for database administration, alternate routing and checking data forwarding status
o    Configured Solaris 9 for printing with Word Perfect
o    Conducted daily Solaris 9 system health checks; utilizing ps –ef; checking for hung processes; mostly for alternate routing; initiated kill command if necessary
o    Utilizing Telnet to administer remote systems
o    Configured /etc/hosts file with site information in Solaris; needed for alternate routing
o    Configured SendMail for users on Solaris 9; needed for helpdesk request
o    Utilized Magnetic-Optical disk technology to archive sensitive data; Autojuke proprietary software used to manage disk
o    Used VERITAS 5.1 Backup system to archive user data; mostly used for Word Perfect reports and scripts of users
o    Manually ghosted a Solaris hard drive using if and of commands; quick recovery from hard drive crash
o    Installed RAM, sound cards, video cards, hard drives, CD/DVD ROMs, power supplies and CPUs into Solaris and MAC workstations.

·         Windows Systems Administrator
o    Installed Windows NT/2000/2003/XP 32bit Operating Systems.
o    Exposed to Active Directory and setup organizational units.
o    Created user accounts and set permissions
o    Used network monitoring tools such as PING, traceroute, netstat and ipconfig.
o    Configured windows workstations for DHCP or static IP.
o    Installed RAM, sound cards, video cards, hard drives, CD/DVD ROMs, power supplies and CPUs into Windows workstations.

·         Network Administration
o    Configured Netgear switches
o    Configured EdgeIron switches
o    Ran RJ-45 cable, SC/SC Fiber, LC/SC Fiber to workstations and switches
o    Created RJ-45 cables

12/2003 – 4/2008                                                                        BAE Applied Technologies
·         IT Systems Administrator (North East Regional Technical Manager)
o    Provided on-site and quick reaction support to computer-based client-server systems located throughout the country.
o    The systems are operated on a 24 hour basis and primary support consists of system operation and administration; system troubleshooting, maintenance, and repair; and system training.
o    The components of these systems include computer hardware with multiple operating systems, computer software with multiple languages, computer peripherals, redundant arrays of independent disks, juke boxes, magneto-optical recording devices, specialized equipment (e.g., facsimile demodulation), encryption devices, local and wide-area network hubs, routers, and channel banks, and complex computer-based digital switches. 
o    Task efforts also occasionally include support to system infrastructure (cabling, etc.), installation, integration, and setup within the offices. Support will be provided to the local and regional offices on a routine as well as a quick reaction, as-needed basis. 
o    The work efforts performed in this job include: technical support of customer operational activities.
o    Installation, checkout, and setup of computer-based (specialized name) system hardware and software.
o    Day-to-day administration, operation, and maintenance of operational computer-based (specialized name) systems and their associated local and wide-area networks troubleshooting and repair of computer-based (specialized name) systems and associated networks and data communications equipment.
o    Providing hardware and software engineering for the development of a comprehensive database of facility database of facility layout and equipment configuration information supporting the continued development and expansion of (customer system) , a client-server based system that provides needed facility information.
o    Perform monitoring and processing backups on multiple systems and platforms, escalating any issues in a timely manner.
o    Perform tape management tasks relating to unloading tapes from multiple libraries and processing for offsite storage.
o    Assisted in the development of customer software applications and utilities (applies to individuals with those skills).
o    Assisted in the development of operational policies and procedures for installed special purpose systems and equipment.
o    Reviewed and critiqued contractor documentation and proposal submissions.
o    Assisted in the development, refinement and analysis of detailed system requirements.




9/1999 -12/2003
Site Systems Administrator
Client Logic , Dover, Delaware

  • Systems Administrator
    • Monitor and trouble shoot a HP9000 (10.x and 11.x) and Linux servers (6.0 and 6.2).
    • Monitor and trouble shoot NT servers and workstations (NT4.0 and Win2k).
    • Monitor and trouble shoot jBASE database (3.3.x and 3.4.x).
    • Administer Microsoft Exchange server (Exchange 5.5).
    • Perform systems backups on servers utilizing Veritas Netbackup v4.5 and HP Omniback II software v3.4 and v4.0.
    • Support the organization on Client Services related matters. Support Organizational Changes.
    • Maintain appropriate level of contact with clients.
    • Monitor servers for system degradation and take corrective action when needed.
    • Set client expectations that reflect Client Logic capabilities and provide achievable timelines. Adheres to and enforces security procedures for Data Center access.
    • Ensure all tapes are labelled properly by filling out and affixing 
    • USA Resume
    •  to them, making sure the label information is accurate, sufficient and legible. Retrieve or store tapes making sure they are properly stored in the library when not in use.
    • Monitor all data backup processes and ensures the appropriate tapes are sent offsite.
    • Monitor the server backups and took appropriate action for backups that fail and for managing the tape pools.
    • Prepare shift reports and conduct turnover between shifts.
    • Loaded patches to Windows 2000 OS

6/1996- 9/2008
Information Systems Management
166th Airlift Wing, New Castle, Delaware USAF

  • Unix and Windows Systems Administrator
DELAWARE AIR NATIONAL GUARD – New Castle, Delaware  SSBI/TS Clearance 
    • Participated as team member in network conversion total network software system conversion to Windows NT, including Banyan Mail migration into Microsoft Exchange. Recipient of Air Force Achievement medal.
    • Loaded and configured Windows 2000 Domain controllers, converting from Windows NT.
    • Worked on the Base Network Certification and Accreditation package. Configured workstations to meet security Baseline standards. Trained other airmen on security configurations. Inspected systems in other squadrons for IA compliance.
    • Familiar with the following products in the IA area; McAfee and Norton Anti-virus/Ad-aware, Retina, Defense Information Systems Agency (DISA) Field Security Operations (FSO) Gold Disk and Security Readiness Scripts provided by the Air Force
    • Converted client systems to Windows XP. Loaded and Configured SMS/Legato Backup and Smart Card Readers. Configured and loaded Smart Card readers on Base computer.
    • Loaded Legato for Base backup Solution, Loaded and configured SMS Server.
    • Loaded, Rebuilt and configured MS Exchange/DMS (Defense Messaging System).
    • Created Exchange swing server, moved mail boxes for population of new server. Performed mail system recovery/restore.
    • Loaded and configured OWA (Outlook Web Access).
    • Team member for network projects including total system upgrade from shared 10Mbps Ethernet to ATM/switched Ethernet and core and distribution layer run ATM with access layer running switched 10/100Mbps Ethernet to more than 800 desktops. Recipient of Air Force Achievement medal for participation with Army National Guard in combined effort to share information and design/operate a combine global address book and direct mail exchange using MS-Exchange.
    • Created a site connector between Army and Air Guard Units.
    • Assisted in design and development of migration Networks.  Air National Guard migration from a Windows NT network to a Windows 2000 Active Directory network including MS Exchange 5.5 to Exchange 2000.

4/1998 - 9/1999
Senior UNIX Systems Administrator (Bank Officer)
MBNA America Newark, Delaware
  • Senior Unix Systems Administrator
    • Operate; monitor, and trouble shoot a HP9000 and HP6000 (9.x and 10.x), IBM RISC6000, and Sun servers.
    • Support in the resolution of system problems/events while they occur and root cause analysis after problem resolution.
    • Maintained consistent level of internal control awareness, practiced detection and appropriate mitigation of exposure to financial, regulatory or operational risk, which could have significant impact to the corporation.
    • Streamlined numerous system administrator tasks through documentation of procedures.
    • Worked with project groups to further increase the efficiency of the UNIX environment, through planning and installation of new technologies and improvements to existing applications.
    • Cited bugs/errors in database and in-house software to have proper revisions made.
    • Support Organizational Changes.  Maintain appropriate level of contact with clients and vendors. Assist in problem resolution Monitor, report and analyze systems performance.




4/1997 - 4/1998
Systems Administrator
State of Delaware-Division of Corporations, Dover, Delaware
  • Systems Administrator
    • Operate/managed several operating systems (MS-Dos, Windows95, and Unix).
    • Operate, monitor, and trouble shoot a HP9000 and HP6000 (9.x and 10.x).
    • Manage Local Area Network (Windows NT, Banyan Vines).
    • Maintain a variety of personal computers. Install and maintain software on personal computers, Windows NT Servers, Banyan Vines Server, and HP6000/HP9000.
    •  Manage system routers, hubs, and network connections. Perform backups of personal computers and the HP9000.
    •  Ability to recognize and report variances and problems and follow corrective action plans.


11/1995 – 4/1997

  • Senior Computer Operator                                            Electronic Data Systems , Dover, DE
    • Operated IBM RISC 6000 midrange system.
      • Monitoring UNIX servers using CA-Unicenter.
      •  Perform database and system backups.
      •  Conduct daily day today operations in a network environment (Ethernet) TCP/IP and IPX. Process bath jobs and file transfer.
      •  PC troubleshooting and telecommunication. Senior Computer Operator


5/1986 – 5/1996

  • Computer Operator/Remote Processing Analyst              United States Air Force , Dover, DE
      • Operates the Unisys 2200/400-RPS to process in-line transactions and end-of-day reports.
      • Organize and monitor work functions. Provide support of project deliverables and their documentation.
      • Creates and maintains report run-streams and files on mass storage disks.
      • Transfers supply user data to and from the mainframe using a microcomputer terminal.
      • Troubleshoots to resolve both technical and hardware computer problems. Diagnose program and database inconsistencies.
      • Maintains all computer tapes enabling speedy recoveries when system problems occur.
      • Conducts upgrades and proficiency training for all personnel assigned and telecommunication.

Education:    
                   Voice Box UCM System Administration Basic         JSI
                   Voice Box UCM System Administration Advanced   JSI
                   Telephony & Collections Basics                          JSI
                  

5/2003  ExecuTrain, Wilmington, DE
§  Professional
§  Implementing and Administering Microsoft 2000 Exchange

6/2003  System /Network Management Security, Little Rock, Arkansas
§  Certification
§  Sun Solaris 8 Security Training, IDS (Intrusion Detection Systems, Rapter Firewall Security Training, IIS Security, Win2k/XP Security, Public/Private Key, Encryption Technology.
6/2002  ExecuTrain, Wilmington, DE
§  Professional
§  Implementing and Administering Microsoft Windows 2000 Directory Services
11/1999  JBASE System Administration, Wilmington, DE
§  Professional
§  jBASE Overview covers all aspects of the jBASE data base environment to allow an experienced MultiValue professional to install, configure and use jBASE. Major topics include: Environment variables, Configuration files, Spooler, Basic programming, Transactions, B-Trees, Triggers and an introduction to Windows Integration.
8/1999  HP Educational Center, Rockville, MD
§  Professional
§  HP-UX Systems Administration and Network administration for ExperiencedUnix Systems Administrator
6/1998  HP Educational Center, Rockville, MD
§  Professional
§  HP-UX Systems Administration for HP9000 Systems
5/1997  HP Educational Center, Rockville, MD
§  Professional
§  HP-UX Fundamentals
7/1997  IBM Educational Center, Philiadephia, PA
§  Professional
§  AIX System Administration
4/1996  IBM Educational Center, Philiadephia, PA
§  Professional
§  AIX Basics
6/1988  Community College of the Air Force, Maxwell AFB, Alabama
§  Associate Degree
§  Associate of Applied Science – Logistic Management
5/1983  Morris College, Sumter, SC
§  Bachelor's Degree
§  BS in Business Administration

 


Additional Info

C2 INFORMATION ASSURANCE PROJECT CERTIFIED (2005)

 




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