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Nicole Worley PMP,CSM, ITIL Nicole.worley740@gmail.com 2101D Calallen Drive, Palestain, FA 70214 (720) 735-5021

Summary
A highly motivated, results-focused professional with 15-years of information technology experience. Encompasses strong technical and project management capabilities combined with excellent communication, presentation, and customer service skills. • Workday Implementation Experience • SaaS and Cloud • Project Portfolio Management • Web Application Development • Managing Multiple Projects • Business Process Design / Discovery • Managed several acquisitions • ITIL Service Catalog Experience • Global coordination • Excellent Presentation skills • UAT facilitation • Experienced in XML, XSLT, XPATH, Java, J2EE • Experienced in SDLC, PMI, SCRUM • Experienced in application integrations

Achievements
• Streamlined global payment solution and its integration into back office applications and thereby reduced processing costs by 10%. • Received spot bonus for proposing and managing a streamlined solution for generating licenses for  different software products. • Improved the visibility and reduced the turnaround time on contract approvals during quarter ends by implementing custom solution called Inside Orders that integrates into Oracle eBusiness suite.  • Implemented global employee contractor on-boarding workflow solution that automates provisioning through various SOA integrations which integrate to Oracle, CMS, Active Directory, and PeopleSoft. • Developed and managed several commercial websites and corresponding integrations including gsamart.com, testmart.com, eurekaspot.com. • Designed and developed several ERP modules for ERP Product Ramco Marshall in MS C++ and SQL Server environment.
CERTIFICATIONS Project Management /  Frameworks Technical • PMP –  Project Management Professional  #425487 •TCP  – TIBCO Certified Professional Enterprise Messaging Service • CSM –  Certified Scrum Master •TCP  – TIBCO Certified Professional Business Works • ITIL  – Information Technology Infrastructure Library • Cloud Foundation Certification • Managing without authority •SCJP-Sun Certified Java Programmer • Advanced Project Management •MCP - Microsoft Certified Professional Visual C++

Professional Experience
Informatica Corporation, Redwood City, CA Sr. Applications Project Manager	2011 - current
Workday HCM Implementation Played a key role in Implementation Partner Selection process Created the detailed plan of the implementation including Configuration setup Business process discovery Conversion strategy Unit/system/ and UAT testing planning Global coordination Development of the detailed project plan.
TIBCO Software Inc., Palo Alto, CA	2006 – 2011
Sr. Technical Project Manager
• Managed internal customer relationships, project proposals, feasibility analysis, project definition, functional and technical requirements definition, prioritization, funding, supervising operational activities, and executive reporting. • Implemented Contract Management System (iMany) Hyper-V upgrade involving Sales Ops, IT and Legal departments. • Negotiated CyberSource contract obtaining 30% cost savings for the company. • Reduced program duration by 20% by defining complex business requirements for Employee Contractor On-boarding system and translated them into detailed functional requirements in short amount of time. • Proposed and managed reusable license generation solutions that combine existing systems to result in cost effective maintainable solutions. • Successfully managed several global acquisition integrations involving PeopleSoft, Siebel, Networking, Oracle, and BMC.
Technical Communities Inc., San Bruno CA	2000 – 2006
Application Development Manager
• Implemented quote to order application that generated over $300 million quotes per year in 2004. • Implemented several B2B integrations including ARIBA, DODEmall, and eBay. • Improved search rankings by 70% resulting in 30% increase in requests for quotes. • Developed and managed in house CRM application called Prospector to manage prospects, collaterals, campaigns and calls. • Implemented SaaS enterprise search solution to improve site navigation experience
IT Solutions Inc, San Ramon, CA	1998 – 2000
Systems Analyst
• Improved throughput of payee link processing by 20% by designing web based solution that integrates with mainframe and automates data entry through AttachMate macros for Bank of America, San Francisco. • Conducted UAT, user training to a large group of users in Bank of America Houston, TX • Developed intranet portal “City Center” that improves the collaboration and Knowledge sharing for Bank of America, San Francisco ca. • Developed Sales Performance System for Jenny Craig Intl, La Jolla, CA.
Ramco Systems, India, Pvt. Ltd,	1995 – 1998
Programmer Analyst
• Achieved quality award for contributing towards achieving ISO 9000 • Design and development of Excise Module of ERP product “Marshal” • Developed Subcontracting Module of ERP product “Marshal” • Implemented Materials and Purchasing modules of Marshall ERP   for Bakelite Hylum, Hyderabad, India.

Education / Training
• Masters in Business Administration, California State University Hayward (90% complete)  3.88 GPA • Masters in Computer Applications, JNT University, Hyderabad, India 1996

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