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Sanitona Hefley
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325-610-3022
S_hafley11@gmail.com
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3001
Bank Street Drive
Reston,
MA 30214
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SR.
SYSTEMS ENGINEER
Results-driven Systems Engineer responsible for
enterprise architecture, design, implementation, integration, and
administration of diverse environments.
Over 16 years of experience with a broad range of knowledge including
Windows operating systems, Active Directory, OS and application deployment,
systems management, HPC cluster computing, scripting, virtual systems, and technical
infrastructure. Demonstrated ability to
quickly resolve issues in fast-paced environments. Experienced with interfacing with all levels
of an organization.
Core Competencies:
·
Microsoft Servers
·
Active directory
·
Scripting
·
OS deployment
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Application deployment
·
Systems management
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Server infrastructure
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Desktop infrastructure
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Hardware configuration
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Problem resolution
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Self starter
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High motivation
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·
Change control
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Customer support
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Disaster recovery
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Technical guidance
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Due diligence
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Detailed planning
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PROFESSIONAL
EXPERIENCE
Contractor, Application Analysts Team, 2010 – Current
Hunton & Williams LLP, Richmond, VA
Perform application
virtualization and software packaging for deployments to Windows operating
systems.
·
Utilize
packaging tools including InstallShield, Flexera AdminStudio, and Wise Package
Studio to prepare the firm’s 300+ applications for deployment.
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Virtualize
applications through Microsoft App-V technology for deployments to Windows 7
workstations and Win 2008 servers.
·
Create
scripts as needed for complicated installation tasks.
·
Use
SMS/SCCM for application/OS deployment and reporting.
Sr. Systems Engineer, 2005 – 2009
HBK Capital Management, Dallas, TX
Responsible for the
research, architecture, implementation, and management of mission critical applications
and systems. Led as top-level support
and mentor to junior IT staff members.
Acted as team lead within Systems Engineering group as well as backup to
SE manager. Delivered exceptional
customer service and provided innovative technical solutions while working with
a large number of business teams firm wide.
·
Presented
business cases and made recommendations to management and development teams regarding
various technologies.
·
Developed
automated tasks and processes to quickly deploy workstations/servers
·
Provided
consistent uptime, monitoring, and stability of the firm’s servers through the
use of Altiris, Cacti, EventSentry, HP SIM, What’s Up, WSUS, and custom
scripts.
·
Improved
functionality and reliability of Active Directory.
·
Achieved
high reliability and performance of the Platform Symphony HPC cluster – a
mission critical grid that executed several hundred applications/tasks daily.
·
Accelerated
program/job execution for the Quantitative Strategies group by implementing and
maintaining a Microsoft Compute Cluster HPC system.
·
Streamlined
management of +500 desktops and +400 servers by implementing Altiris Suite.
·
Established
a highly available file structure by utilizing DFS, EMC Replistor, and
redundant file servers.
·
Devised
system to replicate .NET trading applications so they could be launched from
local IIS servers instead of across the WAN.
·
Installed
HP Blade Server infrastructure (C & P Class) along with +200 blade servers.
·
Delivered
enterprise search using Google Search Appliance allowing users to quickly find
company documents, Intranet pages, and external data while maintaining security
restrictions.
·
Decommissioned
old physical servers by converting to virtual machines on VMWare ESX.
Desktop Architect Leader, 2003 – 2005
Jenkens & Gilchrist, PC, Dallas, TX
Managed the integrity
of the firm’s desktops through the development, testing, and deployment of OS
images, applications, and patches.
Served as a liaison between the Applications Team and other technology teams
while working on a variety of projects.
·
Migrated
1500 users from Windows NT 4 to Windows XP through a combination of RIS, Ghost,
Sysprep, and custom scripts.
·
Decreased
time involved with system setup by implementing and maintaining RIS servers and
OS images across the firm’s ten locations.
·
Improved
system management by implementing SMS 2003 for app deployment and reporting.
·
Created
login scripts and group policy objects to customize user and desktop settings.
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Provided top-level
end-user support for staff and executive personnel.
·
Participated
in cross-functional teams to address technical needs of the firm.
Systems Engineer and IT Manager, 2000 – 2003
Esoftsolutions, Inc., Plano, TX
Held full
responsibility for end-user support, network administration, and server
administration. Helped the company achieve
profitability by completing billable work for clients.
·
Designed
and managed Active Directory domains.
·
Migrated
Exchange 5.5 servers to Exchange 2000.
·
Administered
NT 4 and Windows 2000 servers.
·
Deployed
and supported Win 98 through XP workstations.
·
Achieved
network reliability and stability with Cisco PIX firewalls and routers.
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Delivered
VOIP via 3Com NBX telephone system.
·
Supported
and worked directly with all company levels on technical projects.
Systems Administrator, 1995 – 2000
Citizens National Bank, Henderson, TX
Successfully implemented,
managed, and supported desktops, servers, and network equipment.
·
Delivered
file and application services using Novell 4 and NT 4 servers.
·
Supported
DOS, Windows 95/98, and NT 4 workstations.
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Configured
Cisco routers, switches, and hubs.
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Provided
end-user support to +100 employees in ten locations
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Worked
directly with executive level on many projects including new branch setups and
OCC audits.
EDUCATION
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BS in Technical Management, DeVry University, Summa Cum Laude, GPA: 3.93
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AAS in Electronics Technology, Kilgore College, Presidential Honors, GPA: 4.0
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MCSE Certification: Windows Server 2003
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Systems Security Certified
Practitioner
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CNE
Certification: Novell 4 & 5
TECHNICAL
SKILLS SUMMARY
·
Active Directory & other MS
Infrastructure: DNS, GPO, WINS, DHCP, RRAS, SQL, WSUS
·
Application
Deployment/Virtualization: Microsoft App-V, Flexera
AdminStudio, InstallShield, Wise Package Studio
·
Backup Software: CommVault, BackupExec
·
Business applications: MS Office Suites, SQL, Project, Visio, Acrobat, many more
·
Configuration/Diagnostic tools: AD/Windows server tools (i.e. Adsiedit,
ntdsutil), Ethereal, Wireshark, etc.
·
Data Center Facilities: UPS, PDUs, NetBotz, APC InfraStruXure and Capacity Change Manager
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Deployment/Systems Management: Altiris, HP RDP, RIS, SCCM, SMS, OpenManage
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Desktop/Laptop Hardware: Dell, Compaq/HP, IBM, Generic
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File Replication: DFS, EMC Replistor, SureSync
·
HPC: Platform
Symphony/LSF, MS Compute Cluster
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Load-balancing: MS Cluster Services/NLB, F5 BigIP
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Messaging: Exchange Server 2000/2003/2007, Blackberry Enterprise Server, MS
LCS/OCS, Live Meeting, EMC EmailXtender, Tibco Rendezvous
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Monitoring: Cacti, EventSentry, HP SIM, WhatsUp, MOM/SCOM, LogParser, custom
·
Network Equipment: Cisco PIX Firewalls, Routers, and Switches; Brocade Fiber Switches
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Operating Systems: Windows (95/98, NT 4, Server 2000/2003/2008, Vista, Win 7, and XP),
Unix/Linux (limited), Novell (Versions 4 & 5)
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Protocols: TCP/IP, VPN, VOIP, SNMP, FTP
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Scripting: VBScript, batch, KIX, AutoIT, and PowerShell
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Security: McAfee EPO, Norton A/V, AVG
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Server Hardware: HP Proliant BL/DL/ML, HP C/P Class Enclosures, iLo, and Dell PE
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Storage Systems: HP EVA, MSA
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Virtual Environments: Citrix, VMWare Server(ESX3.x)/Workstation, MS Hyper-V, Virtual PC
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Web Services: IIS, SharePoint, Google Search Appliance, Certificate Authority
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