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Account Focal Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Sanjay Sahani
510-720-3521

STRENGTHS

·         Dedicated, results-oriented Project Leader with 18 plus years of demonstrated ability to work independently as well as effectively lead a team of people.
·         Developing Teams with demonstrable improvements in loyalty, dedication and productivity improvements.
·         Cultivating value-enhanced relationships.
·         Strategic thinker, problem-solver with effective leadership, analytical and communication skills; ability to learn and adapt.
·         Track record of creating increased Customer Satisfaction over the years.
·         Extensive software development experience in applications supporting Sales & Marketing, Finance and HR with strong understanding of the underlying business concepts.


SKILLS

SAP Basis Administration, ECC6.0, BW3.5, SRM6.0, BI7.0 with BIA, Solution Manager7.0/7.1, APO, EP6.0 SAP PI, SAP GRC Process control, Tobin land suite, SCM, MDM, HP UNIX 10, Oracle10.0.2, PL/SQL, SQL Plus, Pro *C, SQL Loader, Teradata, Sybase Transact SQL, Informix, DB2, PowerBuilder v3.0, Mercator, Autosys, Siebel 2000, HTML, Javascript, Cognos, C, C++, Unix, Shell, Perl, Windows 95/98/2000/XP


EXPERIENCE


IBM Global Services @ Marathon                                                          05/11 – Present
Account Focal/Team Lead
Project: SAP Basis Admin
Lead the team in providing 24/7 SAP BASIS administration for Marathon - an independent international energy company engaged in exploration and production, oil sands mining and integrated gas.
Accomplishments:
·         Upgrade ECC5.0 to ECC6.0.
·         Upgrade Solution manager 7.0 to 7.1.
·         Perform SAP Kernel upgrades and apply Support Packs  as per SAP recommendations.
·         Apply Enhancement packages to ECC6.0 for HR.
·         SAP system copy from production to QA, Sandbox.
·         Apply  BSI TUB Tax rate on SAP ECC system having HR module.
·         Perform Solution Manager 7.1 monitoring and alert management for SAP system landscape.
·         Perform monthly  Vertex  updates.
·         Gather the oracle database size monthly growth data.
·         Apply OSS notes through SNote and manually as per maintenance schedule and client requirements.
·         Impement  zero performance tolérance for database and SAP systems.
·         Provide Oncall support 24x7 on weekly basis and resolve critical SAP and OracleDB issues   based on severity level.
·         Participate in Change review meetings and create Change records for  SAP  implementation



IBM Global Services @ Avaya Communications, Basking Ridge, NJ              03/02 – 04/11
Account Focal
Project: Technical Support
Lead a Global team providing 24/7 Technical Support of Global SAP and non-SAP applications. Provided key SAP Application support in SAP Finance, Sales and Distribution, Supply Chain and Management Reporting. Supported Various Bolt-on Applications that provide necessary Integration with SAP. Hands-on experience in various SAP Modules, SAP Security, SAP GUI Management, Load balancing, Management of transport system, SAP Printing/output management, Batch Input monitoring and maintenance, Job Scheduling Via Autosys.
Accomplishments:
·         Implemented Best practices and Drove process improvements.
·         Achieved cost reduction by Driving Automation using TIGER team.
·         Met all SLA/SLO requirements by adhering to Team Policies and Procedures.
·         Demonstrated consistent Customer Satisfaction Improvements every year.
·         Engaged in Client Meetings for new Engagements as well as continuing Operations.
·         Surpassed project deadlines by demonstrating flexibility and dedication.
·         Successfully Lead the Transition from single-team US operation to 3-team Global Operation.


IBM Global Services @ Agere Systems, Berkeley Heights, NJ                        09/01 – 03/02
Team Leader
Project: Sales Compensation
Developed and Enhanced the Agere Sales Compensation Process to distribute earned sales commissions based on the Worldwide Sales Force 7-level hierarchical structure with emphasis on speed and accuracy.
Accomplishments:
·         Complete Understanding of the Corporate Sales Compensation Plan and Business Rules.
·         Extensive Unix Shell scripting, Oracle PL/SQL scripting, Unit Testing, Integration Testing, Performance Tuning and Production Support.

Project: ETL/Data Migration/Data Warehouse
Developed ETL interfaces to replicate data between Agere Human Resources Database (Oracle-11i) and the Data Warehouse (Teradata) using the Agere Data Migration development methodology.
Accomplishments:
·         Complete Understanding of the Corporate Human Resources database.
·         Extensive use of Unix Shell Scripts and Teradata FastLoad/MultiLoad/BTEQ
·         Unit Testing, Integration Testing, Performance Tuning and Production Support

IBM Global Services @ Lucent Technologies, Berkeley Heights, NJ                09/96 – 08/01
Team Leader/Lead Developer
Project: ETL/Revenue Data Warehouse & Finance Data Interface
Designed and developed ETL programs to create denormalized view of raw revenue data based on product, customer and seller hierarchies and streamlined the process resulting in significant improvement in processing time; Developed, enhanced and maintained interfaces transporting variety of financial data like general ledger, cost & profit center information and human resources data, between Corporate Lucent database (SAP, Peoplesoft) and Lucent Microelectronics database (Oracle 8i).
Accomplishments:                                     
·         Understanding of Corporate Financial Concepts
·         Used MERCATOR tool to map source data (SAP) to target data(Oracle)
·         Extensive use of Oracle PL/SQL, SQL Loader, Unix Shell Scripts.




Project: Order Management System
Provided development, enhancement and production maintenance support to various Legacy Order Management Applications and successfully planned and executed the migration of Legacy Applications from Informix to Oracle platform
Accomplishments:
·         Complete Project Planning of the Application migration effort and effective personnel management.
·         Conducted peer reviews, Software Quality Assurance.
·         Performance tuning & Performance metrics.

AT&T Microelectronics, Berkeley Heights, NJ                                                 02/93 – 08/96
Lead Developer
Projects: Order Processing System (OPS);
                 Customer Relational Information Management System (CRIMS)
Designed and Developed the front-end GUI user interface for Order Processing System (OPS) using PowerBuilder Client-server platform, to help track orders from the time of Order Entry to its final fulfillment and billing to the end customer; Designed and developed Batch booking, billing, shipping, forecast processing and custom sales reports using Informix for Worldwide sales tracking project CRIMS.
Accomplishments:
·         Interaction with end-user for requirement gathering
·         Performance tuning & Production Support

AT&T Information Research Center, Bernardsville, NJ                                      08/92 – 11/92
Lead Developer
Project: Billing Tracking System
Designed a Billing Tracking system for the AT&T Information Research Center (IRC) to help track IRC researcher’s areas of expertise, services rendered to customers throughout AT&T, and the revenue generated for the services.

AT&T  Bell Labs, Red Hill, NJ                                                                              06/91 – 07/92
Application Developer
Project: Automatic Provisioning System
Involved in the development of an Automatic Provisioning System for the deployment of Enhanced Echo-Canceler circuits in the AT&T switched voice network. Primarily responsible for the design and development of a user interface to completely automate the deployment and provisioning of the equipment in a 12 month period using a zero-defect process. Implemented queries allowing users to select the circuit orders to be worked, bundling or orders and thereby minimizing the number of queries.

Electronic Joint Venture, L.P., New York City, NY                                              06/90 – 05/91
Application Programmer
Project: Data Integration
Helped integrate the use of portfolio data, market data, securities information, and partner proprietary information into a single environment through development and use of an open architecture platform. Broad responsibilities included providing basis for reliable, high quality data storage and management environment. Specifically responsible for complete Sybase database administration, developing and maintaining advanced database controls.

EDUCATION


M.S., Computer Science , University Of North Carolina, Chapel Hill
B.S., Computer Science Indian Institute of Technology, Kanpur



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