Customer Service
& Relations
|
Accounts
Payable/Receivable
|
Project
Management
|
Office
Management/Supervision
|
Filing &
Data Archiving
|
General
Accounting
|
Telephone Reception
|
Report
Preparation
|
Strong Writing
Skills
|
Computer
Operations
|
Office Equipment
Operation
|
Problem Solving
|
- Promoted rapidly from Administrative
Assistant to Assistant to the Chairman, and Office Manager overseeing all
office operations. Troubleshot and
resolved problems, mediated staff disputes, and handled client relations.
- Handled staff recruitment, hiring,
compensation, training and scheduling.
- Trained all incoming employees in the
Executive Assessment area in systems and programs that are utilized in
this department, including all templates and databases.
- Supervised front desk staff.
- Recipient of corporate integrity and innovation
awards (twice).
- Worked on projects involving the
following educational and/or not-for-profit institutions: Adelphi University, Columbia University,
Hale House (after the reengineering), YWCA of New York and Wildlife
Conservation Society.
- Generated PowerPoint presentations to
attract new investors and to continue to seek new avenues of
funding/grants. Maintained grants database tracking system and files.
- Handled budgets, which included
approving invoices, tracking and reconciliation.
- Planned and executed all high-level
office functions, special events, both internal and external, and off-site
seminars.
- Project management role on search
assignments from start to completion.
- Coordinated all operational aspects of
the New York flagship offices’ move to a 16,000 square foot location. This included working closely with the
architect and construction manager to accomplish build-out of raw space. Read blueprints, dealt with HVAC,
electrical/telephone and computer installations. This also included all local
office-to-office moves. Moved
another company to a 6,000 square foot space and handled all renovations,
upgrades to existing space, and all technology/communications connections.
- Arranged all travel and expense
reimbursements.
- Assisted with departmental research
projects and generated new business presentations utilizing PowerPoint.
- Responsible for weekly status reports
comprising information compiled from all internal databases utilizing an
Excel spreadsheet.
- Responsible for administrative support
for chairman, and reconciliation of personal financial portfolio in excess
of $50 million.
- Performed administrative and
secretarial functions for high-level executives in industries as diverse
as publishing, executive search, management consulting, law and
education. Coordinated and managed
multiple priorities and projects, including personal work.
- Coordinated very busy calendar with
extensive travel (both domestic and international) and internal/external
meetings, screening calls for very busy executives using discretion and
the ability to prioritize in an appropriate manner.
- Attended all board of trustee
meetings, took minutes and distributed to the appropriate members of staff
and board.
- Maintained accurate up-to-date and
confidential client files.
- Established systems and best practices
for smooth and efficient office operations.
- Handled general accounting functions,
maintained journals and coordinated accounts payable and accounts receivable.
- Served as billing coordinator and
responsible for sending out all client invoices.
- Generated new business presentations
utilizing PowerPoint.
- Handled all medical claims – both
processing and reconciliation.
- Oliveri Women’s Drop-in Center
operated by Women in Need
- The Salvation Army’s Borden Avenue
(Long Island City) Men’s Residence
- God’s Love We Deliver
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