Knowledge Advisor Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Mcbeath k. Fiston                                                               

12152 Mount Hood Parkdale, MN 30215                                                                                    (110) 918-2155

                                                                                                                                                                                       Fiston_mc125@yahoo.com

SUMMARY:        

§  Results-driven, innovative Software Developer with 5+ years of experience in the design, development, and deployment of software applications C#, ASP.NET, C++, VB.NET, VB, JavaScript

§  Excellent knowledge and experience in SQL Server, MS Access Databases, Crystal Reports

§  Experience in web programming using ASP.NET, HTML, DHTML, CSS, XML, JavaScript, VBScript

§  Good working knowledge of .NET 3.0/3.5 Framework, including WCF, WPF, LINQ

§  Experience in Object Oriented Design, design patterns, and UML (system designs, database schemas, data models).

§   Strong analytical, problem-solving, and trouble-shooting/ debugging skills with excellent understanding of system development methodologies, techniques and tools.

§  Excellent team player with a strong technical background and interpersonal, communications, & organizational skills.

§  Self-motivated, fast-paced, and eager to learn with the ability to quickly utilize new technologies successfully.

 

EDUCATION:     

§  Master of Science, Computer Science:                                                                                         May 2003

        Illinois Institute of Technology, Chicago, IL

§  Bachelor of Engineering, Electrical Engineering (Electronics & Telecommunications):                              May 2000

        University of Zambia, Lusaka, Zambia

WORK AUTHORIZATION: Authorized to work in the U.S. on a permanent basis

TECHNICAL SKILLS:                

·         Programming Languages: C#, C++, VB.NET, SQL, LINQ, Visual Basic, Java

·         Web Programming: ASP.NET 2.0/3.0/3.5, XML, XSL, XSLT, 

L, DHTML, CSS, JSP, Java Servlets, ASP

·         Scripting: JavaScript, VBScript, AJAX, SilkTest 4Test (Segue)

·         Development Environment: Visual Studio.NET/2005/2008, Visual Studio 6.0, J2EE

·         Operating Systems: Windows 2000/XP/ Server 2003/Vista/7, MS-DOS, UNIX, Linux

·         Databases & Connectivity: MS SQL Server 2000/2005/2008, MS-Access, ODBC, JDBC, ADO.NET, Oracle 9i

·         Web Servers: MS IIS, Apache Tomcat

·         Data Modeling: MS Visio, UML

·         Reporting Tools: Crystal Reports 8.5/11 (Business Objects)

·         Configuration Management Tools: Perforce, Rational ClearQuest, MS Visual SourceSafe

·         Tools/ Applications: NUnit, SilkTest, MS Project, Symantec Ghost, Virtual PC, VMware

 

PROFESSIONAL EXPERIENCE:

§  Micro Center, Rockville, MD                                                                                                           Apr 2011- Present

Knowledge Advisor, Computer Systems

-    Responsible for selling computer hardware, software, and peripherals to small business and individual customers.

-    Identify client's needs, explain various computer products as possible solutions, conduct demonstrations and explain the benefits of the product and service plans.

-    Develop and execute special sales activities and presentations of new services, such as priority care (technical support – phone/online/remote access) to increase sales and reduce congestion at in-store knowledge bar walk-ins.

-    Increased sales in technical support services and as a result the store achieved highest nationwide ranking.  

-    Exceeded customer’s expectations and received positive feedback in customer satisfaction surveys with an overall score of 98%, as a result improved store customer service ratings and rank. 

-    Implemented paper recycling program: reduced waste and increased environmentally-conscious business practices.

-    Maintained and established relationships with current clients and potential clients.

§  Infotech Valley, Inc., Bethlehem, PA                                                                                         Oct 2008-June 2010

Sr. Software Developer

Project Cost Analysis Software: Estimates the cost of completing projects using input forms, a repository database, and a report generator that creates reports in various formats: MS Word, PDF, and Web/HTML.

-    Designed/Developed a 3-tier C# and ASP.NET application based on requirements and UML design.

-    Presentation: Created Win Forms for user interface (UI) & Web Forms for reports (Word/Excel, PDF, Web) using C# and ASP.NET.

-    Business layer: Implemented business logic as .NET Framework assemblies using C#.

-    Data Access: Handled complex queries and database programming (Stored procedures, Triggers, SQL) using SQL server 2005/8, SQL driven reports, analyzed & optimized queries, and improved database performance.

-    Performed unit tests and resolved all defects.

Software/ Environment: Visual Studio 2005/8, C#, ASP.NET 3.0/3.5, ADO.NET, SQL, XML, HTML, DHTML, CSS, JavaScript, Perforce, UML, SQL Server 2005/8, MS Access.

§  Aspen Technology, Inc., Gaithersburg, MD                                                                           Dec 2004-Sept 2008

Software Developer                                                                                                                                                                          

Aspen Technology, Inc.’s Icarus system provides knowledge-based process evaluation technology, software, and services, and is based on a core design, estimating, scheduling, and expert systems technology. Aspen Capital Cost Estimator (Kbase) is a fully integrated, design, estimating, and scheduling system designed to evaluate the capital cost of process plants worldwide.

§ Aspen Icarus Reporter: consists of a user interface, a database to store design/estimate, and reporting technology for producing reports for estimating, project scoping, and project management.

-    Developed a 3-tier Reporter module to implement four report modes in the user interface: Standard (Crystal & MS Word), Web/HTML, Management, and Excel reports.

-    Used UML: Use Case generation, Sequence diagrams, database schema diagrams, system components interaction.

-    Presentation: Created Win Forms for user interface (UI) & Web Forms for reports using C# and ASP.NET.

-    Scripted the dynamic menus in DHTML using JavaScript.

-    Business layer: Implemented business logic as .NET Framework assemblies using C#.

-    Data Handled complex queries and database programming (Stored procedures, Triggers, SQL, T-SQL) using SQL server 2005, SQL driven reports, analyzed & optimized queries, and improved database performance.

-    Created new reports for new features/functionality

-    Upgraded Reporting module to work with Windows Vista.

-    Upgraded to Crystal Reports version 11 to enable users to prepare custom reports using this version.

-    Implemented enhancements to UI: highly proficient report writer with SQL, MS Excel and Crystal Reports.

Software/ Environment: C#, ASP.NET 2.0, Visual Studio 2005, ADO.NET, SQL, Crystal Reports 11, XML, HTML, CSS, JavaScript, AJAX, Perforce, ClearQuest, UML, SQL Server 2005, MS Access, NUnit, Virtual PC.

§ Intergraph SmartPlant P&ID (SPPID) link to Aspen Icarus system: Part of the team responsible for implementing the integration between the two applications: automate the transfer of Piping & Instrumentation Diagram (P&ID) data from SmartPlant to a Kbase project to utilize SPPID’s P&ID modeling capabilities to adjust piping and instrumentation scope in a Kbase project. The user exports SPPID drawings data into an XML file that is imported by Kbase into the database.

-    Designed/Developed a 3-tier C# application to transfer data between two applications

-    Developed Use Cases, Sequence diagrams, database schemas, and system components interaction using UML

-    Created the graphical user interface (GUI) used for mapping objects in the application: Win Forms using C#.

-    Designed & developed the database that serves as the backend of the Mapping GUI

-    Created Web Forms using ASP.NET 2.0 and C#, XML, HTML, DHTML, CSS and JavaScript.

-    Created new Crystal/Excel reports to display the imported Equipment/components and their interconnections.

-    Used ADO.NET components for communication between the database and the user interface (Mapping GUI).

-    Developed a method to import the XML drawings data (exported from SPPID) into the database.

-    Developed all the complex SQL queries that enabled the mapping of objects selected in the GUI: mapping of equipment and lines between SPPID and Kbase.

Software/ Environment: C#, ASP.NET 2.0, ADO.NET, Visual Studio.NET, SQL, XML, HTML, DHTML, CSS, JavaScript,  Crystal Reports, SQL Server 2005, MS Access, MS Excel, Perforce, Rational ClearQuest, UML.

§ Independent Project Analysis (IPA) Automation: IPA, Inc. enables quantitative analysis of project management systems by providing project evaluation and project system benchmarking. IPA uses Project Evaluation System (PES) workbook collection forms (Excel worksheets) to collect cost data that is used to evaluate project outcomes in terms of cost, schedule, and operability, in order to predict the outcome of projects. The goal was to automate the data entry into the PES workbook for Aspen Icarus users after performing a project evaluation. 

-    Performed detailed analysis of IPA PES cost/quantity definitions to map them to the code of accounts (COAs).

-    Created a mock-up UI that imports Excel workbooks, shows report options, and updates the database.

-    Used UML to develop Use Cases, Sequence diagrams, database schema diagrams, system components interaction.  

-    Created the user interface (UI): Win/Web Forms using C#, ASP.NET, HTML, DHTML, CSS and JavaScript.

-    Developed all the backend SQL Queries that update the MS Access database and drive the report data.

-    Automated worksheet data entry by implementing the forms as excel reports that can be generated from Aspen Icarus Reporter.

-    Conducted meetings with IPA team to present the solution and resolve discrepancies.

-    Completed new feature documentation for the IPA integration.

-    Presented the Automation results and new reports at the CES conference.

Software/ Environment: C#, ASP.NET, ADO.NET, Visual Studio.NET, SQL, MS Access, HTML, DHTML, CSS, JavaScript, Crystal Reports, MS Excel, UML, Perforce, Rational ClearQuest.

§ Cost Estimator Escalation: Implemented option in Aspen In-Plant Cost Estimator to enable costs to be adjusted for time-dependent cost variations in four cost categories in project estimates: general material, construction man-hour, design engineering, and construction management.

-    Generated requirements, deliverables, use cases, and system components interaction using UML.  

-    Created methods and attributes according to UML diagrams.

-    Designed database for Indirect costs table in backend reporter database (MS Access).

-    Developed modules in C++ to implement new Escalation options.

-    Developed SQL queries to update databases with recalculated indirect costs.

-    Implemented Spread Escalation: costs spread across the cost categories and accounts in reports.

-    Implemented Accumulated Escalation: costs reported as a lump sum indirect escalation cost.

-    Designed and developed Crystal/Excel/Word Reports for presenting detailed reports to the user.

Software/ Environment: C++, SQL, Visual Studio, Crystal Reports, MS Access, MS Excel, UML, Perforce, Rational ClearQuest.                                                                                 

§  Aspen Technology, Inc., Rockville, MD                                                                                    Sep 2003-Dec 2004

Developer/ Quality Engineer                                                                                                                                                         

                        Graphical User Interface (GUI) Automation for Aspen Icarus Product Suite (SilkTest):           

-    Designed automated test strategy for the GUI.

-    Developed modular script code to reference/map all windows, components, modules, and dialogs of applications.  

-    Developed test plans to coordinate/ select the running of a group of tests cases, including data-driven test cases.

-    Created and executed test plans and test cases using the test manager.

-    Automated deployment of Windows 2000/XP/2003 for test environment using Sysprep tool and Symantec Ghost.

-    Greatly improved OS image reuse by creating source images that can be deployed rapidly on compatible systems.

Software/ Environment: C++, Visual Studio, SilkTest (4Test) scripting, MS-Visual SourceSafe, Perforce, Rational ClearQuest, Symantec Ghost, Windows 2000/XP/Server 2003, UNIX, VMWare, Virtual PC.              

                                           

§  Illinois Institute of Technology, Graduate Admissions Office, Chicago, IL          Apr 2001-May 2003

Programmer                                                                                                                                                                                     

Graduate Admission Online Application:

This system allowed prospective applicants to apply online and submit supporting documents and credentials at a later time. It also enabled returning users to check the progress of their application and update their details. Once the application is submitted it enters the Student Information System for the Graduate school.

-    Developed forms for the GUI to collect input data, pass data to subsequent screens, and store data (ASP, VBScript, JavaScript, HTML, DHTML).

-    Designed the database to support real-time querying and updates.

-    Developed technical and user documentation for the system.

-    Maintained and upgraded student information system database.

-    Improved documents pertinent to the Graduate Admissions office.

-    Streamlined application process by establishing direct communication between prospective students and admissions office staff and faculty.

-    Increased efficiency of admissions process and applications procedures by reducing number of calls and/-emails from prospective students.  

Software/ Environment: C++, Visual Basic, Visual Studio, ASP, VB-Script, JavaScript, HTML, DHTML, SQL Server 2000, SQL, Windows 2000/XP.

§  Telecel Zambia Limited, Lusaka, Zambia                                                                                  Jun 2000-Jan 2001

Electrical Engineer: Network Switching Subsystems (NSS)                                                                                                  

                        Project: Operations & Maintenance Database:

Implemented a database to archive statistics from a Mobile Phone Switch: used in generating event reports for performance analysis, traffic management, and to assist in switch maintenance procedures. Programs automatically collected data periodically from the switch, which was formatted, and stored in the database.

-    Created scripts in the GSM switching system (UNIX) to log data periodically into text files.

-    Developed procedures to import raw data into an Access database.

-    Designed the database and developed all queries to retrieve data for the reports.

-    Implemented reports that greatly assisted with analysis, management, and maintenance.

-    Designed a reports menu, customized report layout, implemented form functionality using VBA.

-    Accelerated real-time reporting.  

-    Improved traffic management analysis.

-    Saved engineer labor hours by eliminating the need for manual reports.  

-   Improved quality of customer service by implementing international roaming and toll free numbers.

-    Updated job skills by attending training courses particular to the GSM switch.

Software/ Environment: C++, Visual Basic, VBA, SQL, MS-Access, UNIX, Nortel GSM Mobile switch, Windows 2000, Visual Studio 6.0, MS Office, MS Project.

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