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Soribel
Padilla
410 West
Minster St. Apt 10 Coppell, SN 10251
(502)
501-6025
Soribel.padilla55@hotmail.com
Education
Champlain
College (Online)
Computer Information
Technology
(August 2009 –
Currently attending)
Community
College of Vermont
Computer Management
(December 2008 – May
2009)
Norwich
University
Computer Security
(August 2007 –
December 2008)
Work
History
City of Coppell
March 2011 - June
2011
- Left in order to attend a two
month military course
Computer
Help Desk Technician
- In charge of maintaining
and troubleshooting IT related problems
- Level I & II IT Support
- Set up and Deleted employee
profiles
- Fixed virus and spyware problems
- Setup and maintained hardware
- Network troubleshooting
- Formatted PC's then set them up
for redeployment
- Maintained a detailed log of my
work, then sent completed job reports to my supervisor
- Averaged 5-10 work
orders a day (depending on difficulty)
- Worked with many
types of software including:
- Windows OS ( Windows 95 - Current)
- All Microsoft Office product
(version 8.0-14.0)
- Numara (Track-it and Audit32 )
- Barracuda Networks software
- Completed jobs in person, over the phone, and by email
- Worked both individually and in a team
US ARMY
– Currently VT National Guard (Veteran)
Dec 2009 – Jan 2011
- Still employed (reserve), training
one weekend a month
- Deployed to
Afghanistan as an Infantryman
- Hold a Government
Security Clearance “Secret”
- Was in charge of a
team while in Afghanistan
- Gained experience
with
- Security
- Weapon systems and ammunition
- Outdoor survival (cold and warm)
- Working in a team
- Working individually
- Military tactics
- Organization
- Dealing with people from many
cultures
AAA
Transportation
Summer of 2009
- Temporary position between
semesters
- Bus Monitor
- Worked with
children ages 5-12 that had behavioral problems
- Maintained safe and healthy transportation to
and from camp
Sullivan
and Garrity Insurance
Nov 2008 – January
2009
- Temporary position between
semesters
- General office
help
- Email and
Microsoft troubleshooting
- Organized and
corrected Individual Files
- Helped maintain a
clean work environment
Price
Chopper
May 2006 - June 2007
- Began college Aug 2007
- Cashier
- Grocery Clerk (
Stocked Shelves)
- Performed Customer
Service duties
- Counted and logged
Cashier Drawer
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