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Home:
972-409-9876
Mobile: 972-998-1230
shawn@hotmail.com
Objective:
Proven to be Efficient and process-oriented Quality Assurance Lead
Analyst.
Professional Summary:
·
Over 10 years of Professional IT experience with expertise in full software
development life cycles encompassing, requirements gathering, specification
documentation, detailed design, development and testing of enterprise applications
in both thick and thin client server environments.
·
Demonstrated Excellence in Preparing Test Plans, Manual Test Cases and Test
Checklists using requirements and specification documents, Performed Manual
Testing using Test Cases and Test Checklists, involved extensively in BPT (Business
Process Testing).
·
Developed and edited Automated
Test Scripts as needed by inserting logical commands to handle complex
scenarios and Performed LoadTesting using HP tools and Empirix tools.
·
Used SQL and VB
Scripting for more than 6 Years.
·
Tracked and reported
defects using JIRA, PVCS, Test Director maintained release notes.
·
Proven ability to work as part of team or
individually in meeting complex project challenges that required higher
collaboration amongst various groups including external customers. Highly
conceptual, innovative problem-solver with extensive
Market Analysis experience augmented by excellent analytical, organizational, and inter-personal
communication skills.
Professional Experience:
American Airlines - Dallas, Tx
Jun’2010- Current
Senior Quality Assurance Analyst
Responsible
for Testing multiple projects with proven skills in, deriving use Cases, Test
Plans and Test Cases from Gathering
Business Logics from Product Manager and Technical information from Development
Manager, Business analyst,working in Agile methodology, Attending Scrum
meetings, Using Rally to update user stories.
Working with
iTKO lisa, QTP, Quality Control Tools.
Fiserv (CheckFree, Carreker) –
Dallas, Tx
Mar’05- May’ 2010
Lead/Senior Quality Assurance Analyst
Responsible
for Testing multiple projects with proven skills in, deriving use Cases, Test
Plans and Test Cases from Gathering
Business Logics from Product Manager and Technical information from Development
Manager, The 7 plus member team
includes, analysts and testers with some members offshore and some in the U.S.A
· Continuously
responsible for meeting Testing objectives for yearly releases of Web based browser applications and Web Services;
project is on release schedule.
· Responsible
for Running the Regression scripts using QTP which Involved in Understanding
and Editing VB script and Performing the Load Test using LoadRunner and
maintaining the Testcases for releases of
Web based browser applications and web services; project is on release
schedule.
· Mentored the
team by Training Offshore team on Products and Coordinating with Testing the
Complex Business Logics which involved BPT (Business Process Testing).
· Performed
Backend / Database testing using SQL.
· Lead a
Testing Team on Integrated Cash
Operating Module Project, which is A robust, web-based
solution to manage entire cash supply chain, Integrated Cash Operating Module enables to optimize
cash holdings and forecast cash availability for customer cash points from any
desktop location.
· Worked
on Testing the Customisation of Integrated
Cash Operating Module for Specific
Customers.
Shawn Veeranagappa
Page Two
· Lead A TrackPoint
Product Testing
Individually where is in I was responsible solely in Writing Test plans, Test
Cases, Testing the Product, Filing Defects, Coordinating with Business Team and
Development Team, Also Performed system Testing and Load Testing of the product
Using LoadRunner, TrackPoint is An
enterprise track and trace system that streamlines delivery and business
process management. Track sensitive assets throughout their process
life-cycles, as well as asset transfer between internal and/or external locations.
·
Worked on Testing MatchPoint Product, eiManager
Product, ATM Logix
Product, with team and I was involved in deriving test
cases and Filing Defects. MatchPoint
is an automated invoice validation and reconciliation system that eliminates
losses due to vendor errors and enhances vendor management. Reconcile vendor or
service provider invoices against agreed contract rates and actual
goods/services rendered, across the entire enterprise.
eiManager A flexible solution to manage your electronic
devices and service providers critical to customer satisfaction and transaction
processing. Support any device or cash point type, including ATMs, kiosks,
self-service cash devices, cash dispensing. ATM Logix A support, measurement and asset management
solution for improving ATM and self-service device profitability and operational
efficiency— ideal for any organization with ATMs, kiosks, self-service cash
devices, CDUs and other cash dispensing devices.
Environment: J2EE 1.3/1.6, JRE 1.4, Extjs, JDBC 2.0,
Microsoft SQL Server 2000/2005/2008, Weblogic Version7/8.1/10.1/10.3 Websphere5.X/5.1/6.0/7.0,
Jboss, Agile
QA Tools: e-Tester, e-Load, Load Runner, QTP
Click Commerce Inc (bTrade,
inc.) - Irving, TX Nov’03- Feb’05
Lead Software Quality
Assurance Engineer/Web Developer/Marketing analyst
· Lead testing of ASN
Web portal for PepsiCo (PepsiCo ASN
web portal will allow suppliers to upload order/masterfile data to the system,
assign pallet based on order, print SSCC
USA Resume
for pallet and send out ASN to
retailer) wrote test cases and test
plan from business logic and technical specification documents, Managed Defect Sheet for Planning and Bug
Reports,Perform Functional/Regression Testing from the Development through
Production.Interact with developers and users to prioritize and resolve
defects. Verify the results fetched by
the TDNgine. Validated Data Integrity in the backend for the values that are
inserted through the application.Maintained detailed logs of test activities, worked on documentation of product, Involved
in installing TD Engine.
·
Solely involved in testing bTrade Website,
and gathered Requirements for developing CRM for sales/marketing Division Developed Partner Portal section on website using ASP 3.0
and JavaScript, Prepared Test Plan, Test Cases For CRM module(Sales automation tool)
·
Other Resposibilities Handled were Involved in Marketing Analysis and
Handled Sales call and generated lead Sources to Sales Force, worked on Email
Campaign Analysis and succeeded in passing theSpam filters and was a huge
success in inviting customers to attend webinars regarding bTrade Products
Environment: Tomcat, HTML, XML, ASP3.0, Java script, VB, IIS, Windows 2000, SQL Server
2000
Shawn
Veeranagappa
Page Three
Tekdynamics, Inc.
Irving - TX July’01- October’03
Title: Quality Assurance Engineer/Web
Developer
· Developed Web Based payroll
System (And Daily
Planner) for Employee Information, Billing, Reporting, Accounts Receivables and
Collections using ASP 3.0 and JavaScript. Work also included developing
Interfaces using Visual Basic 6.0
forms, record sets, ActiveX, Microsoft
Access connectivity using ADO
in Visual Basic 6.0 and also Microsoft SQL Server Connectivity using ADO in
ASP.
· Lead testing of a Web Based payroll
System (And Daily Planner) Created Compiled modules and functions in QTP performed Black box testing. Performed Regression testing
manually using Test Checklists, Represented Development and Internal Testing
Team during system test, Documented test results, Conducted Test for Data
Integrity in Backend for the Values that are inserted through the application,
tested the database Triggers for ensuring data Integrity was also involved in
developing Internet payroll System using ASP/Javascript and in gathering
information and parameters in Designing and Developing Payroll system.
Environment: QTP, TestDirector, Load Runner, ASP 3.0,
Java script, Visual Basic, SQL Server 2000,
Windows
2000
Irving
Arts Center– Irving, TX Feb’97 – Aug’97
TITLE: Quality Assurance Engineer/
Web Developer
·
Involved in Gathering requirements
for web pages about Irving
school district to incorporate into Irving Arts kids club program, wrote test plan, testcases. Developed webpages using HTML and did
navigational and functional testing
Environment: Windows operating System
Bharat Electronics –
Bangalore,India Jun’93
– May’94
Role: Tester/Programmer
Worked as Junior Engineer, on a project
to develop External System Interface
Controller (E.S.I) The ESI processes
information like Roll, Pitch, Log/Gyro, Range Bearing, Range Rate and Side
Travel. The Heart of the Controller is Micro Controller 8751, which facilitates
Bit and Byte processing, N-Numerical and Logical Operation. It has address bus
and data bus (Bidirectional) in addition to external interrupt. The controller
controls the various units, and helps in stabilizing the antenna against
various instabilities caused by Roll, Pitch and helps in increasing the target
detectability. E.S.I also provides the input to missile equipment to fire at
target of Interest.
· Primarily Involved
in Unit/Integration testing of Developed External System Interface Controller
(E.S.I) in MS Dos and was Responsible for gathering information about Radar
system.
· Researched
on various parameters and statistical data like Roll, pitch, gyro to provide
input to equipments.
Shawn
Veeranagappa Page Four
Technical Skills:
Languages
|
ASP
3.0,
L 4.0, JavaScript, JSP,
Visual Basic 6.0, VB Script, C
and Java
|
RDBMS
|
MS
SQL 7.0/2000/2005/2008, Access 2000/97, Oracle 7/8, JDBC
|
Network Protocol
|
FTP,
HTTP and SMTP.
|
Network Servers
|
Internet
Information Server (5.0/6.0), PWS
|
Technologies /Tools
|
XML/XSLT,
XML spy, Microsoft FrontPage, Microsoft Word, Microsoft Excel, Microsoft
PowerPoint, Macromedia Dreamweaver MX, Macromedia Fireworks MX, Flash MX,
Adobe Photoshop, Oracle forms 4.0, Agile SDLC Methodology
|
OS
|
MS-DOS,
Windows95, Windows98, Windows NT/2000, Windows XP, Windows Vista, UNIX
|
GUI/IDE
|
ADO,
Visual Source Safe, SQL Query Analyzer, SQL Enterprise Manager
|
Testing Tools Testing tools
|
Win Runner, Test Director, QTP, Load Runner (HP
Tools), e-tester, e-Load(Empirix), iTKO Lisa, Quality Center
|
Professional Development:
College/Institute
|
Location
|
Courses
|
North Lake College
|
Irving, TX, U.S.A
|
ASP, Java, VB 4.0, C
programming, Flash MX
|
Tekdynamics
|
Irving, TX, U.S.A
|
Visual Basic 6.0
|
DIGITAL
|
Bangalore, INDIA
|
Oracle 7.0, SQL, PL/SQL,
Oracle Forms 4.0
|
Convergys
|
Plano,
TX, U.S.A
|
WinRunner, TestDirector,
Load Runner, QTP
(Mercury Interactive Tools)
|
Empirix
|
Boston,
MA
|
e-tester, e-load
|
iTKO Lisa
|
Dallas,
Tx
|
iTKO fundamentals , LEK and
Virtulaisation.
|
Education:
Bachelors in Electronics
Engineering Bangalore University, Bangalore, INDIA
References:
Available upon request
Status:
US Citizen
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