- Conducted
sales and service meetings to determine best cost effective and efficient
plan to implement.
- Develop
strategies for implementing plan design changes.
- Interpret
plan documents.
- Conducted
follow-up sales contacts resulting in increased annuity premium volume.
- Contributed
to the development, implementation and control of specialized marketing
campaigns targeted to individual
customers.
- Resolved problem
elements for customers and associates.
- Prepared records
for on-site storage.
- Direct all recruiting
operations.
- Create job descriptions and
internal job postings. Initiate job offers.
- Monitor cost of classified
advertising.
- Develop on-going
communication with all employees, keeping them informed of their individual
benefits package.
- Create and provide employees
with disability and verification paperwork. Serve as a liaison to benefit
providers.
- Processed UPS and Fed Ex
shipments.
- Exceptional
communication/interpersonal and organizational skills.
- Data Entry.
- Maintained files.
- Resolved problem
elements.
- Prepared records
for on-site storage.
- Filing, Faxing,
and answering multi-lined telephone system.
- Processed UPS and
Fed Ex shipments.
- Exceptional
communication/interpersonal and organizational skills.
- Coordinated
annual open enrollments, and compiled and dispersed employee informational
packets.
- Prepared the
filing of legal documentation.
- Responded to
employee benefit inquiries, and provided pension benefit counseling to
employees, retirees, and surviving spouses.
- Processed
beneficiary information for various life insurance policies for GM
salaried retirees and active non-union salaried employees.
- Call Center
Representative.
- Responded to
customer complaints.
- Interaction with
other departments to ascertain customer account status.
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