Financial Services Representative Resume Samples in Word Format Free Download -->

Financial Services Representative Resume Samples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


ALINA  MCDONALD
309 Cornerstone Village Dr. – Southfield, MI  48001 – (248) 224-9876 – alina@yahoo.com



OBJECTIVE:  Seeking an opportunity to utilize my extensive experience with a company that offers growth and increasing responsibility.

SUMMARY OF BACKGROUND:  Highly experienced Administrator with a strong record of achievement in implementing benefits administration policies and procedures.

CONSECO (self-employment)
January 2008 - present
Financial Services Representative

  • Conducted sales and service meetings to determine best cost effective and efficient plan to implement.
  • Develop strategies for implementing plan design changes.
  • Interpret plan documents.
  • Conducted follow-up sales contacts resulting in increased annuity premium volume.
  • Contributed to the development, implementation and control of specialized marketing campaigns     targeted to individual customers.
  • Resolved problem elements for customers and associates.
  • Prepared records for on-site storage.

SOUTHEAST HEAD START
February 2007 – March 2008
HR Manager

  • Direct all recruiting operations.
  • Create job descriptions and internal job postings. Initiate job offers.
  • Monitor cost of classified advertising.
  • Develop on-going communication with all employees, keeping them informed of their individual benefits package.
  • Create and provide employees with disability and verification paperwork. Serve as a liaison to benefit providers.
  • Processed UPS and Fed Ex shipments.
  • Exceptional communication/interpersonal and organizational skills.

OFFICETEAM
August 2005 – February 2007
Customer Service Representative / Administrative Assistant

  • Data Entry.
  • Maintained files.
  • Resolved problem elements.
  • Prepared records for on-site storage.
  • Filing, Faxing, and answering multi-lined telephone system.
  • Processed UPS and Fed Ex shipments.
  • Exceptional communication/interpersonal and organizational skills.

METLIFE
January 2004 – July 2005
Benefits Administrator / Customer Service Representative

  • Coordinated annual open enrollments, and compiled and dispersed employee informational packets.
  • Prepared the filing of legal documentation.
  • Responded to employee benefit inquiries, and provided pension benefit counseling to employees, retirees, and surviving spouses.
  • Processed beneficiary information for various life insurance policies for GM salaried retirees and active non-union salaried employees.
  • Call Center Representative.
  • Responded to customer complaints.
  • Interaction with other departments to ascertain customer account status.

EDUCATION:  Wayne State University, B.A. English / Africana Studies.
                            Wayne State University, currently pursuing M.A. in Communication with 
                             specialization in Public Relations.
                             Currently pursuing paralegal certification at OCC.

COMPUTER SKILLS:  Microsoft Word, Excel, Outlook, Powerpoint, Publisher, Lotus Notes,  
                                          Peoplesoft, InDesign, Adobe Photoshop, Lexis and Westlaw.

ACHIEVEMENTS:  Deans List for two consecutive years.
                                   250+ volunteer hours at the Barbara Ann Karmanos Cancer Institute.
                                   Excelled to third grade reading level by age three.
                                   Maintained a 3.3 GPA while working full time.



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