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Farrah House

309 Chandler Drive· Apt 12 · Bowling Green, KY 42001-6205

(214) 282-9876 ·farrah@hotmail.com

PROFESSIONAL ASPIRATION

·          Obtain a challenging and rewarding position utilizing personal expertise in the areas of Information Technology, MIS, Security Administration, User Provisioning, Computer Access Control, Project Management, Office Administration, or Customer Service while offering a stable career environment with opportunities for contribution and professional growth.

SUMMARY OF QUALIFICATIONS/SKILLS

·          Microsoft Office Communicator, Microsoft Office Suite, Microsoft Project, Visio, WordPerfect, MacIntosh, MacWriter, Microsoft Access, Microsoft Excel, Lotus 1-2-3, Powerpoint, Extra For Windows, FaxPress, Grammatik and Exceed 4. Telephone answering and dictation equipment.

·          Armed with the ability to make decisions, solve problems and work independently

·          Excellent interpersonal skills, training capability, effective communicator

·          Detail oriented, analytical and organized

PROFESSIONAL EXPERIENCE

Fruit Of The Loom, Bowling Green, KY, Information Security Analyst, IT Compliance and Administration

January 2011 - Present

·          In charge of managing user provisioning, access management and de-provisioning functions on multiple IT/Security realms (platforms, systems, applications and databases). Work on multiple platforms, technologies and projects as a team member and leads the data-related security components. Support the department in its enforcement of security policies, in accordance with various audit mandates (HIPAA, SOX, PCI, SAS70, etc.).

·          Assist in development of security solutions for medium to complex assignments, with a primary focus on security administration and user account management.

·          Demonstrate outstanding customer service, with a can-do attitude and provide quality support to a very large client population in a timely manner. Follow departmental procedures and work on user access requests, complete work in a timely manner and without any errors in order to meet expected SLA turn around and quality assurance. In charge of management of departmental documentations, procedures and SOPs. Maintain knowledge of changing technologies, and provide recommendations for adaptation to new security threats.

·          Recognizes and identifies potential areas where existing data security procedures require change, or where new ones need to be developed. Evaluates and recommends security products, services and/or procedures to enhance productivity and effectiveness.

·          Well versed in the security access management realms of over 793 systems which include but are not limited to: Windows 2003 Server (AD2K3), Exchange 2003, iSeries (AS/400) and UNIX systems (IBM AIX 5L and SUN Solaris 9), RACF & ACF2 Mainframe, CICS/TSO/CLIST, HPNS Tandem. FruitNet, iMaster, Top Secret, JDEdwards, ALF, Oracle Financials, Peregrine, Picture Perfect, Radius/VPN, COGNOS, CRM, ASAP, Lotus Notes, BizLink, CMMS, FLUTS, Oracle Applications, Oracle Admin Utility, Microstrategy, Lawson, TRESS, 4wall, 807NB, 807SB, Amece, Anixis, ASPEL, Authentica Admins, Brio, Budget Tracking, Business Intelligence, Business Object, CA7, CAC, CADS, Change Management, Control-M, Co-op, CPI, CSS, Czaarlite, Datacolor, Demand Planning – Logility, Discoverer, Dispatch, Eagle, EAM, ECM, EDI, Ediwin, Elucidate, eSPS, FLUTS Upload, Fruitnet/Portal, FTScheduler, GA50, GEAC, Guard1Plus, HR Term Application, Huffy Menus, India DAX, Internet Apps, Intrasit, Iplanet, Isecure, JDE, Kingdee, Kiwi, Logility, MAS200, Master Scheduling Tool, Menu Processor, MES, MES Menu, MFG-Change Management, Mobius, Multiterm, MVS, Net IQ Monitoring, Nexpose, Non MES/807, OAU, MS, Optiplan, Order Entry, ORR, OS/400, PC Link, PDM, Physical Inventory, PKMS, Planning Tool, Price Program, ProLaw, QAD, Recipe Maintenance, Retail Pro, RPI, Russell Gallery, Russell Portal & CIS, Sales Analysis, Sales Forecasting, Sales Org, SAP, Soriana, Spec Repository, Style Master Maintenance, Techsup, Thinclient, Top Secret, TSO, VCenter, viaWarp, ViewDirect for Networks, Vignette Console, VISD/CIS, VMI, WebPDM, WMS and WorldSuite.

CVS/Caremark, Irving, Texas, Information Security Analyst

August 2007 – December 2010

·          In charge of managing user provisioning, access management and de-provisioning functions on multiple IT/Security realms (platforms, systems, applications and databases). Work on multiple platforms, technologies and projects as a team member and leads the data-related security components. Support the department in its enforcement of security policies, in accordance with various audit mandates (HIPAA, SOX, PCI, SAS70, etc.

·          Assist in development of security solutions for medium to complex assignments, with a primary focus on security administration and user account management. Demonstrate outstanding customer service, with a can-do attitude and provide quality support to a very large client population in a timely manner.

·          Follow departmental procedures and work on user access requests, complete work in a timely manner and without any errors in order to meet expected SLA turn around and quality assurance. In charge of management of departmental documentations, procedures and SOPs. Maintain knowledge of changing technologies, and provide recommendations for adaptation to new security threats. Recognizes and identifies potential areas where existing data security procedures require change, or where new ones need to be developed.

·          Evaluates and recommends security products, services and/or procedures to enhance productivity and effectiveness. In depth knowledge of SAP, especially as it relates to user access management and composite roles. Well versed in the security access management realms of Windows 2003 Server (AD2K3), Exchange 2003, iSeries (AS/400) and UNIX systems (IBM AIX 5L and SUN Solaris 9), RACF & ACF2 Mainframe, CICS/TSO/CLIST,  HPNS Tandem.  Proficient in the use of MS Office Suite (Word, Excel, Access, Project) and have basic knowledge of networking (TCP/IP), DNS, DHCP, LDAP, etc. Working knowledgeable about HIPAA, SAS70, SOX, PHI, PCI, Encryption and other audit/security related topics.

Farrah  House

Page Two

Blockbuster Entertainment Inc., Dallas, Texas, System Security Administrator

June 2001 – May 2007

·         Responsible for administration and updating the corporate data security policies and procedures and implementing security change requests.

·         Directly administer multiple information system security products which include AS/400 (JD Edwards World Version DR5M0), Windows NT File Permissions, Active Directory, Lotus Notes Administration, UNIX (AIX, Sun & Solaris) Hyperion, Oracle, Viaware, Intrebos, Peoplesoft, Revenue Sharing, Webex, Kinkos, Postini, ScanRouter and Sprint Dialer.

·         Maintain audit trails of access granted and communicate security-related information to internal Blockbuster personnel.

·         Act as internal auditor to ensure security access is administered based on the guidelines dictated in the Information Security Policy Manual.

·         Run ad-hoc security access reports based upon customer requests. Process corporate helpdesk tickets with service level objectives set forth by management. Also responsible for internet activity monitoring, and firewall userid creation.

·         The current database includes over 9,000 users across all platforms throughout the U.S. Directly administer application security including web-based and other network applications.  Provide solutions to application users in regard to security problems, password resets and training instructions and company -wide security awareness as necessary.

Compusa/Decision Consultants, Inc., Dallas, Texas, Information Technology Security Administrator

October 1999 - November 2000

·          Primarily responsible for administering and updating the corporate data security policies and procedures and implementing security change requests. 

·          Review, analyze, and implement access requests to applications which include AS/400, Windows NT, Siebel, SQL, SAP, and UNIX. Also responsible for internet activity monitoring as well as tape backup montoring for a selected group of retail stores throughout the U.S.

·          The current database includes over 6,000 users across all platforms throughout the U.S.  Provide solutions to application users in regard to security problems, password resets and training instructions and security awareness as necessary.

Greyhound Lines, Inc., Dallas, Texas, Information Security Administrator/Change Management Facilitator

June 1995 - October 1999

·          Solely responsible for administering the corporate data security policies and procedures and implementing security change requests. 

·          Review, analyze, approval, implement and store access requests to applications which include RACF, 
CICS, MVS, TSO/ISPF, ARC, Greycom, MCMS, IDMS, UNIX, ORACLE Financials, INTERNET, INTRANET, etc.

·          The current database includes over 10,000 users across all platforms throughout the U.S. Develop and maintain corporate security databases including RACF and supersession.

·          Provide solutions to mainframe users in regard to security problems, password resets and training instructions as necessary.

·          Authorize ACS security staff to make system changes on behalf of Greyhound Lines.

·          Responsible for the implementation of security assessments and awareness of current and potential customers which includes traveling to customer sites, training employees and other team members, obtaining documentation and interview key system coordinators, analysts and administrators.

·          Responsible for direct customer support regarding security policies, procedures and concerns.

·          Support the Distributed Systems group in evaluating new products and development project plans for implementation.

·          Process system access requests which include writing access rules, creating userids, connecting access privileges and internal system tables on RACF mainframe security systems.

·          Provide help desk support for system access problems and failed system jobs for Greyhound associates and clients. 

·          Assistance in identifying and resolving system security issues with new customers and development reengineering proposals for change management. Act as security liaison during customer products and service manual revisions. Responsible for writing security procedures, request flow diagrams, etc.

 

COMPUTER/TECHNICAL LITERACY

·          Mainframe, OS/MVS, Lotus Notes, Hummingbird, Exceed, Service Manager Viaware/Provia/WMS, Microsoft Sharepoint, Windows NT,  Oracle, PeopleSoft Finance, Microsoft AD, IBM AS400 Client Access, Tivoli Service Desk, Reachout, Internet Explorer, ALF/RALF, BizLink, Change Management, Citrix, EMS, QAD, DocView, ESPS, Russell Production Mainframe/GEAC/DISPATCH/KNITCICS, MVS, Peregrine, Picture Perfect, Radius/VPN, VMI, Cognos, CRM, Microstrategy, iMaster, ASAP, OMS, World Suites, Via Warp, Datacolor, Data Warehouse, WebPDM, Orgatex, Ediwin, AS400 5250, JDEdwards, UNIX.

EDUCATION

·          The University of Texas at Arlington, Mass Media Relations/Communications, Bachelor of Arts Degree, 1997

·          El Centro Community College, Liberal Arts, Associates Degree, 1988

 

ADDENDUM

·          Greyhound Lines, Inc. Staffing Training (June, 1996)

·          Platinum Software Securing Unix Environment (June, 1996)

·          Introduction to Unix Level I (January, 1999)

·          2279 Planning, Implementing and Maintaining a Microsoft Windows Server 2003 AD Infrastructure (September 2005)

·          2011 Russell J Drive Project Implementation

·          2011 Russell EDI Translation ASAP for EDI Migration

·          2011 ASAP Documentation

·          2011 Business Owner Database Documentation

·          AS400 Quarterly Report Processing

REFERENCES

·          Available Upon Request

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