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Ruby  Allison

309 Edgewood Ave

Mesa, AZ 85001

Work:  602.565.9876

Home: 480.214.9876

Ruby@phoenix365mag.com

IT Support/Documentation Specialist

I have over 15years of experience in Documentation and Information Technology. I have experience in documentation and illustration, including Technical Manuals, Users Guides, Service Manuals, Publicity Releases and other documents. I have experience in QA processes and documentation. I have working knowledge of relational databases, SQL, PL/SQL, stored procedures, functions, triggers, performance tuning, and Oracle related objects. I also havebase experience in ETL Oracle Data Warehousing.

Major Strengths:

·         Creating Documentation/Illustrations for various IT/General needs

·         Performing mapping for data migration

·         Developing and implementing QA test plans

·         Documenting QA test plan and results

·         Performing data modeling and developing fact and dimension tables

·         Developing relational database solutions in FileMaker Pro

·         Developing historical and incremental processes to load staging tables using PL/SQL

·         Developing programs using Toad on Oracle 10g RAC using PL/SQL stored procedures to drop indexes, load dimensions, and rebuild indexes

·         Developing functions and procedures in packages to load and maintain databases

·         Developing PL/SQL stored procedures in Oracle 9i and 10g using Toad SQL Developer

·         Experience in Toad and ERWin tools

·         Experience in Customer Service, Insurance, Manufacturing, and Inventory domains

Technical Skills:

Languages	SQL, ASP, PHP, HTML, Object C, and XML
Operating Systems	Unix, MS Windows, Linux, OSX
Databases	Oracle, Filemaker Pro
Scripting Languages	Unix, Korn, and JavaScript
Data Modelling Tool	ERWin
Data Warehouse Tools	SAS, Informatica, and Business Objects
Scheduler Tools	Appworx, Cron
Others	Toad, Cascading Style Sheets, JSP,SQL Loader, and SQL Navigator

Project Experience:

Contract to McKesson Healthcare

January 2011to Present

Scottsdale Arizona

Health Care

As aPL/SQL Developer / Documentation Specialist, Iwas involved in the Prescriber Master Databaseproject. My responsibilities include:

·         Documenting the current processes, developing the Gap Analysis based on the current process/needed process, developing new proposed process documentation, business rules and system requirements, developing new process documentation, including system Specifications and operations Manals

·         Working on the ETL project with the McKesson Health Specialties team to design and build a new databaseload process for the Prescriber Master Database

·         Developing historical and incremental processes to load staging tables using PL/SQL

·         Developing Appworxscheduling scripts with the PCG team

Environment: Oracle

Business Executive Group

May 2010 toJanuary 2011

Tempe Arizona

Marketing/Consulting

As aConsultant, I was involved in the development of various projects. My responsibilities included:

·         Creating new FileMaker Pro databases for various operational needs of the facility

·         Developing new Oracle database for a national universal loyalty card program

·         Creating all necessary documentation for multiple marketing/consulting programs

·         Developing new consulting programs for offerings to new clientele

·         Creating all new marketing and sales materials needed for generating new business

Environment: FilemakerPro Advanced, Oracle 10g, Adobe Creative Suites CS4

Artizen Organics, Florence, AZ

June 2008 toMay 2010

Multiple Projects

As aConsultant, I was involved in the various projects. My responsibilities included:

·         Developing the documentation for all aspects of the business processes

·         Developing the business plan, financial plan, and various documents for the company
start-up needs

·         Developing marketing materials as necessary to gain new clientele

·         Assisting in the development of the master database

·         Developing the ecommerce website

Environment: FilemakerPro Advanced,Oracle 10g, Adobe Creative Suites CS4

Zaio (Realink), Scottsdale, AZ

August 2007 to June 2008

ETL Project

As anOracle Developer, I was involved in the design and development of the ETL project, which involved designing and developing a data warehouse to store property certified appraisals for homes in more than 3000 counties in the US.My responsibilities included:

·         Writing scripts and procedures using Oracle 10g PL/SQL

·         Writing more than 100 fact and dimension tables, views, triggers, and stored procedures using Oracle 10g and programs using PL/SQL Oracle 10g database on Linux

·         Developing programs using Toad on Oracle 10g RAC using PL/SQL

·         Developing PL/SQL programs using Oracle Spatial features to support GIS and LBS solutions

·         Developing functions and procedures in packages to load and maintain the company database

·         Creating procedures to use SCCS version control on Unix

·         Monitoring and scheduling stored procedures inOracle OEM, which was written using PL/SQL

Environment: Toad, PL/SQL, Oracle 10g RAC, Oracle 10g, Unix, and Linux

Visions Media Group, Mesa, AZ

December 2003toJuly 2007

Multiple Projects

As aConsultant, I was involved in various projects. My responsibilities included:

·         Developing a relational database for the video/media industry using FilemakerPro 8, FilemakerPro Advanced

·         Tracking all aspects of pre-production, production and post-production in regards to film/video production

·         Using Photoshop, Illustrator, InDesign, Dreamweaver, Final Cut Pro and such applications to generate multimedia presentations as necessary to meet client needs

·         Developing logos and business systems, websites, video presentations, and assorted marketing materials to meet client needs

Environment: FilemakerPro 8, FilemakerPro Advanced, Adobe Creative Suite CS, Adobe Creative Suite CS4, Final Cut Pro, OSX

Vertis Inc., Scottsdale, AZ

May2003toDecember 2003

PrePress Specialist

As aPrePress Specialist, I was involved in the production of the weekly flyers for Osco Drugs. My responsibilities included:

·         Populating the various weekly flyers using a custom-built database-driven population tool into QuarkXpress

·         Writing procedural documentation for the proper operation of the database tool

·         Assisting in the start-up operations of the Dicks Sporting Goods location in Pittsburgh PA

Environment: OSX, QuarkXpress, Custom Database Tools

EGB Solutions, Tempe, AZ

July1999toMay 2003

Web Development Supervisor

As aWeb Development Supervisor, I was involved in the development and maintenance of the various websites created for clients My responsibilities included:

·         Developing all start-up documentation and operational procedures

·         Developing all marketing materials sing QuarkXpress, Freehand, Photosop

·         Supervising the Web Development team, who developed and maintained over 120 websites/month

·         Building custom client/operations database using FilemakerPro. Developed SAS reports for tracking credit card transactions

Environment: MS Windows, OSX, FilemakerPro, Freehand, Photoshop

Other Employment:

·         Prisma Graphics - Pre-Press Specialist

·         Pierce Arrow Printing – Pre-Press Specialist

·         Various MacTemps Positions – Motorola (Tech Wwriter/Illustrator), LavidgeBaumeyer (Production Artist), IMP Printing (Pre-Press Specialist) Ryobi Outdoor Products (Illustrator)

Certifications and Training

Formal Training Courses:

·         Graphic Arts

·         FMPro 3

·         Basic Electronics/Avionics

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