Billing & Coding Specialist Sample Resume Format in Word Free Download

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Peater M Turpin

 

3742 Oklahome Ct.                                                                                           (302) 652-4221 - CELL

Narman, NA  41123                                                                  

Peater.turpin05@gmail.com                                                                                            

 

                                               

CAREER SUMMARY

Years of opportunity and challenge have provided the experience and professional platform to become an energetic and creative visionary  - a leader with a clear picture of the future, possessing the determination to make a difference, the ability to get things done and the strength to move others forward.   My career is one, which demonstrates total commitment to superior customer relations; consistently meeting the needs of internal and external customers. I have demonstrated an exceptional understanding of technology, operational processes, and sound budgetary judgment.  There is a proven record of strong problem solving, strategic and project planning abilities. 

I have proven myself to be an enthusiastic, creative motivator with a long history of positive service, financial accomplishments and successful performance turnarounds– an individual who has and will make valuable contributions to any employer; one who is looking for a position, within an organization offering challenge and reward.  

 

 Computer Skills:

 Type 55 wpm.   Microsoft Office Suite; Word, PowerPoint, Excel, Outlook, Proficient in MS Office, WordPad, Word Perfect,      

 Internet and basic computer applications.  Familiar with 12 line telephones, fax & copy machines, office e-mail systems.   

 Certified in Office Technology.  Certified in Billing and Coding; Knowledge of ICD-9, CPT and HCPCS coding, medical terminology, claims gear, medisoft CPR certified.

 

PROFESSIONAL EXPERIENCE

Academy for Family Empowerment, Inc,                                                   May 2010 – Present

Billing and Coding Specialist

Responsible for collecting, posting, and managing account payments.  Responsible for submitting claims and following up with insurance companies.

                                                                                               

·          Prepares and submits claims to various insurance companies electronically.

·          Answers questions from patient billing complaints.

·          Prepares reviews and sends patient statements.

·          Evaluates patient’s financial status and establishes budget payment plans.  Follows and reports status of delinquent accounts.

·          Reviews accounts for possible assignment and make recommendations to the Billing Supervisor, also prepares information for the collection agency.

·          Performs various collection actions including contacting patients by phone, correcting and resubmitting claims to third payers.

·          Process payments from insurance companies and prepares a daily deposit.

SCC Family Life Center                                                              January 2007 – Present

                                                                       

Front Desk Reception/Customer Service

Handle and resolve customer complaints.  Respond promptly to customer inquiries, obtain, and evaluate all relevant information to handle inquiries and complaints, process orders, forms and applications, managed customer’s accounts.  Knowledge of administrative procedures, ability to type, numeric, oral and written language applications.  Attention to detail and accuracy, data collection and accuracy.  Data entry, answer phones, file, and photocopy.

ACCOMPLISHMENTS:

·          Training lead for project

·          Created spreadsheets for various member files.

·          Documentation creation for project

·          Promoted to opening associate after first 3 months in position.

·          Liaison for trainers to administration

·          Reviewed and revision of training material

·          Received various accolades regarding Excellence in Customer Service

 

     

Page 2 – Peater M Turpin’s

Resume

Bank of America, Atlanta, GA                                                                 January 2006 - October 2006

Tax Clerk/Contractor

Processed tax returns filed and sorted all incoming returns.  Responsible for posting account payables and receivables.  Assisted in the closing of monthly books as well as external and internal customer support.

ACCOMPLISHMENTS:

·          Increased claims processing by 20% (exceeded weekly goals).

·          Exceeded daily quotas by 10%

·          Maintained an error free quality assurance report.

 

 

 

Clifton Springs Health Department                                                                                 March 2005 – January 2006

 

Specialized Support Work                                          

Registered patients, updating demographics and eligibility information, collecting payments and balances from the patients during Check-In.  Verified financial status and obtaining authorizations from PCP if necessary at the time of Check-In.  Balanced the day by preparing daily deposits, appointment confirmations, prepared new patient packages, covered greeting desk if necessary.  Provided the patient with all information necessary to make their experience a pleasant one when visiting the health department.

ACCOMPLISHMENTS:

·          Increase patient flow by 10% avoiding back-up in client services.

·          Decreased filing errors by 25% by organizing monthly clean-ups.

·          Purchase of CD/DVD Burner - cutting copy film cost by 60%  ($110,000/yr projected)

·          Maintained high level of professionalism in high-pressure environment.

·          Move of off-site records back on site eliminating a $25,000 contract and $3,000.00/per month maintenance charges

·          Reduction in patient complaints to less than 2 complaints per month

·          Successfully recruited and filled some open positions

·          Quality Improvement Plan initiated

 

EDUCATION:     

Certified Medical Administrative Assistant and Certified Biller and Coder – Georgia Medical Institute - 2005 - 2006

 

AWARDS / PRESENTATIONS / SEMINARS

           

Annual Cash Awards

On-The-Spot Cash Awards

            Beyond Expectations - Customer Service Presentation

 

 

 

 

 

 

 

·          References Available Upon Request

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