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  Carlie  Fox 

309 Pamlico Avenue

Uniondale, N.Y. 11001

                                                                    (917)887-3839/(516)485-9876

carlie@optonline.net

TECHNICAL EXPERIENCE

Bear Wagner Specialists New York, N.Y                                                                  02/01-12/08

Windows System Administrator, Exchange Administrator, Senior Desktop Support

·      Administered corporate wide Windows environment.  Active Directory implementation and support,

        Supported system policies, domain trusts, user and computer accounts

·      Implemented and deployed Microsoft Software Update Services, then when released migrated to Windows Server Update Services

·      Managed and maintained back office infrastructure servers DNS, WINS, IIS, DHCP, SQL

·      Maintained all phases of the Windows environment including hardware, operating systems, and third party software

·      Data integrity responsibilities included all aspects of backup/restores for fileservers and exchange servers respectively utilizing Veritas Backup

        Exec and backup library

·      Day to day maintenance of company wide antivirus protection using Norton Antivirus and Trend Micro products

·      Installed and configured print servers, local and network printers to workstations

·      Implemented and upgraded to Exchange 2003 and Outlook Web Access for Exchange 2003 from Exchange 5.5

·      Exchange 2003 Administration including the creation of mailboxes, distribution lists, contact lists, calendar schedules, public folders, etc

·      Installed and implemented Trendmicro Scanmail for Exchange, Emanager, and InterScan Messaging Security Suite

·      Blackberry Enterprise and Goodlink  administration and  server support

·      Email and Instant message archive and journaling with third party softwares Zantaz and Facetime

·      Senior level desktop support involving various software, hardware, and LAN connectivity issues supporting a 350+ user environment

·      Maintained compliance for SEC, NYSE, and NASD requirements

·      NYSE floor badge

·      Collaborated with hardware and software vendors whenever necessary

·      Reported directly to the CTO and had 5 subordinates reporting to me

       

CapitalThinking New York, N.Y.                                                                              10/00-1/01

NT/2000 Administrator, Exchange Administrator, Senior Desktop Support

·      Create users, set rights, permissions, change passwords etc using NT/2000

·      Create mailboxes , distribution lists, contact lists, calendar schedules, set up public folders etc, using Microsoft Exchange Server 5.5

·      Pc and laptop troubleshooting and upgrades, installation of pcmcia cards, modem cards, dial-up, and vpn connections

·          Provide installation, domain configuration, maintenance of system policy, general NT/2000 administration and

        utilization of NT/2000 tools and utilities

·      Installed and Configured:  DNS, Active Directory, DHCP

·      Created MSI Packages and used Veritas Software Console to customize packages when necessary

·      Install and configure local and network printers

·      Install and configure mail client Outlook 2000

·      Install and Configured: Windows 2000 Professional, Server, and Windows Millenium

·      Provided technical support for 50+ users using Windows 2000 server and professional workstations

iXL NewYork, N.Y                                                                                                      06/99-10/00            

NT/2000 Administrator, Exchange Administration, Senior Desktop Support

·          Create users, set rights, permissions, change passwords etc. using Windows 2000 Active Directory

·          Provided installation, domain configuration, maintenance of system policy, general NT/2000 administration and

         utilization of NT/2000 tools and utilities

·          Create mailboxes , distribution lists, contact lists, calendar schedules, set up public folders. etc, using Microsoft Exchange Server Administrator

·          Provided technical support for 300+ users on a multi-client arena consisting of Windows NT/98/2000 professional workstations

·          Pc and laptop troubleshooting and upgrades,  installation of pcmcia cards, modem cards, dial-up, and vpn connections

·          Install and configure mail client Outlook 98/2000

·          Maintained the DHCP server

·          Install and Configured: hard drives, floppy drives, cd-roms, sound & video cards, power supplies, nic cards, motherboards, etc.

·          Install and Configured: Windows 2000 Professional, Windows Millenium, and Advanced Server

·          Created ghost images for Windows 2000 workstations with the use of the sysprep utility 

Lutheran Medical Center Brooklyn, N.Y.                                                                 06/97-06/99

Jr. Lan Admin, Network Technician, Tech Support

·          Install or upgrade to Windows 95, configure and connect to netware as a client

·          Set up users and change passwords, rights, log-in scripts, etc. in netware 4.x using nwadmin

·          Specify IP addresses using microsoft TCP/IP

·          Download and configure software applications from the server to workstations

·          Locate Cat 5 network cables using butt-set and tone sender apparatus

·          Install RJ45 jacks and run network cables from routers; wall mounted data jack installations

·          CCmail workstation installations and configuration  from server, ccadmin 6.0

·          Install local and network printers, external print ques and Scanners -HPJetadmin/Markvision

·          All break-fix: hard drives, floppy drives, cd-roms, sound & video cards, power supplies, nic cards, motherboards, configure laptops, pcmcia cards, etc.

·          Technical and desktop end-user support

Digital/Citibank  New York, N.Y.                                                                             1997

Assessment Engineer

Run assessment of users workstations in preperation for migration to Project Enterprise using

Microsoft Systems Management Server (SMS) v1.1 & 1.2 software auditor on Windows 3.1

and Windows NT across a multiplatform arena. Assessments included reconciliation of users

information, troubleshooting and software interviews with users

.

Unisys/Chase Manhattan Bank   New York, N.Y.                                                  1997

PC Technician/Support

·          Performed physical and memory inventory on-site in the Disaster/Recovery room

·          Performed Rom-bios, Diagnostic Utilities, Config.sys, and Autoexec.bat upgrades

·          Assisted in the transfer of a 300 node local area network with various peripherals to a different worksite

·          Technically supported users after reinstallation of all workstations and peripherals

OPERATING SYSTEMS                                                     SOFTWARE

DOS 6.2¨ NetWare 3.x, 4.x                MS Office 95,97,2000/2003/2007, XP, 2003¨CCmail 6-8.2¨Netscape¨Visio

UNIX¨Windows 2000/2003                           FTP¨Lotus Organizer¨Laplink¨Wordperfect

XP, NT,  Me, 98, 95                                  PcAnywhere¨Winzip¨Internet Explorer¨Winlock95

                                                         Outlook98/2000/2003/2007¨Seagate Backup Exec¨Ghost¨Exchange 5.5

                                                                McAfee Virus Scan¨Norton Anti-Virus¨Easy CD Creator

                                                         VNC♦Vmware ♦Veritas WinInstall¨NetOP¨TrendMicro OfficeScan

                                                     Veritas Backup Exec¨Palm¨Blackberry Enterprise Server¨Exchange 2003

                                                          Windows Server Update Services¨Trendmicro Scanmail for Exchange

                                                                       Trendmicro Interscan Messaging Security Suite

               

EDUCATIONAL BACKGROUND

Computer Career Center   474 Fulton Avenue  Hempstead, N.Y.                          1996-1997

·          Major- Local Area Network Specialist (720 hours of intense hands-on program)   

      Certificate

Nassau Community College  1 Education Drive  Garden City, N.Y.                       1985-1986

·          Major- Business Administration

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