Web Content Editor Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

KAYLA Bennett

309  River Haven Court

Owings Mills, MD  21001, USA

Phone: 410-902-9876

E-mail: kayla.bennett@verizon.net

EDUCATION

                                    Morgan State University

BS, Journalism/Political Science                  

HARDWARE/SOFTWARE

Adobe PageMaker 6.5, Adobe PhotoShop 5.0, Adobe Illustrator 7.0, Adobe Dimensions 2.0, Adobe PageMill 2.0, Adobe Captivate 4.0, Adobe Captivate 5.0, FileMaker Pro, QuarkXPress 4.0, FrameMaker 6.0, RoboHELP 7.0/5.50, Visio 4.5, Microsoft Office 97: Access, Excel, Word, PowerPoint, Microsoft FrontPage 98, Microsoft Sharepoint 2007, Macromedia Dreamweaver UltraDev, Internet, Microsoft Visual InterDev, Lotus Notes 4.5, Window NT 4.0/3.51/95, SONET, Novell NetWare 3.12, AutoCAD, WordPerfect, Macintosh, IBM Rational Rose, ClearCase and ClearQuest.

PROGRAMMING LANGUAGES

UNIX, LINUX, DECVAX, Visual Basic, Visual C++, C, C++, Javascript, VBScript, HTML 4.0, Oracle, Oracle, SQL, HTML, CSS, XML, XSL, GIF, CGI, Perl, PHP, Cold Fusion, Java, ASP, Rational Tool Suite , Remedy Processes and Infrastructures, Change Management

CONSULTING           Baltimore, MD

May 2011 to                Web Content Editor/ Writer

present

                                    Contributing Editor for various websites including:

                                    Trion, Textbroker, London Broker, and Constant Content

                                   

·   Wrote the following articles :

    “Going for the Gold with Gold Bars;”

    “5 Tips for Using Analog Panel Meters;”

    “Online Reputation Management; and

    “The 5 Best Cook Tops.”

March 2010 to             Under Contract to World Bank

May 2011                    Washington, D.C.

                                    Web Content Editor/Writer

·           Wrote transition documents to update older user manuals from an older Oracle system to a more current Oracle solution.

·            Wrote a series of updated user manuals and requirements documents.

·            Used Performed Requirements Analysis (PRS) to determine customer needs and expectations for a proposed system; wrote a variety of documents for well-defined stages of a Software Development Life Cycle (SDL) model.

·            Worked with software engineers and developers to document code reviews for major software updates. Utilized Crucible, a software tool that allowed engineers to embed code reviews and share comments with others within the organization.

·            Designed and wrote web content for an existing web portal to communicate current and past public relations materials for both internal and external sources.

·           Utilized VISIO for drawings and illustrations. Prepared user guides that allowed users to perform important network monitoring tasks.

·           Documented multiple levels of interaction between users, business processes, requirements, and various devices; documented complex solutions for a single application highlighting various levels within the organization

·           Documented requirements for various personnel utilizing existing modeling and requirements as the basis for an updated system.

·           Assisted in the development of ongoing assurance techniques for security controls for organizational risk tolerance solution; also, documented information needs for inadequate security systems.

·           Used Adobe Captivate 5.0 to author an updated software demonstration; wrote materials for a CBT Training course using existing user manuals written specifically for this project.

·           Assisted developers in documenting for an upgraded monitoring strategy; assisted staff with documentation for a monitoring program that provided more visibility to existing organizational assets, awareness of threats, vulnerable , and visibility for a more effective deployment of security controls.

March 2009 to             Under contract to Washington DC Metro Transit Authority

March 2010                 Washington, D.C.

                                    Technical Writer/Editor

·           Wrote updated user manuals from existing technical documentation and converted this material for full web content solution.

·           Wrote and edited a series of user brochures and fact sheets that profiled client services. These pieces were also developed into web content material.

·           Documented Functional Requirements (DFR) highlighting behavior for an existing software application. These documents covered services, tasks, or functionality of the software system

·           Wrote white papers, position papers, and collateral marketing materials.

·            Documented baseline functionality of a system application to make it more competitive in the marketplace; in addition, highlighted features that explained why the client’s product was superior to the competitor’s product.

·           Wrote use cases explaining the application’s functionality. These documents were prepared specifically for the object-oriented community. Emphasis was placed on the sequence of interactions between end users, and the application.

·           Utilized VISIO in preparing drawings and illustrations. This guide allowed the user to perform important network monitoring tasks.

·           Utilized Adobe Captivate 5.0 to author a software demonstration, and a training course. This material was later converted into a variety of file formats.

December 2008 to       Under Contract to Lockheed Martin

March 2009                 Baltimore, Maryland

                                    Technical Writer/Editor

·           Wrote Requirements documents for the system development team that adhered to the procedures for requirements creation.

·           Rewrote and edited final draft of each deliverable document before it was forwarded to the internal review/QC personnel appointed by the Program Manager or the Project Manager. The Project Manager (or, designee) then conducted a final verification of the document’s adherence to standards, spell check, grammar check, and formatting.

·           Attended client meetings, gathered requirements sessions, and attended requirements workshops to document and transcribe accurate meeting minutes.

·           Rewrote Style Guide document based upon input from Program Managers and QC personnel.

·           Updated existing online help system utilizing RoboHelp as the primary development tool.

·           Assisted developers and staff in the preparation of emergency preparedness plans, including the MMS computer Incident Response Plan (IRP), Continuity of Operations (COOP) Plan, contingency plan (CP), and disaster recovery plan (DRP).

·           Used VISIO in preparing drawings and illustrations. This guide allowed end users to perform important network monitoring tasks.

·           Along with developers, produced a revised version of NIST Special Publication SP 800-85B PIV Data Model Conformance Test Guidelines. Revisions included additional tests necessary to test the optional features added to the PIV Data Model in SP 800-73-2 Parts 1, and to update tests to conform to the cryptographic migration timeline specified in SP 800-78-1.

January 2007 to            Various Locations

December 2008                 

Freelance Article Writer for the following publications:

                                    Columbia Flier, Maryland Family, Technical Communications: Journal of the Society for Technical Communications, and Intercom

·        Wrote articles on technical communications, web development, child rearing and child education

December 2005 to       Under Contract to Infopro

January 2007                Trenton, New Jersey

                                    Technical Writer/Editor

·        Interviewed SMEs : programmers, engineers, software engineers, for updated software requirements for Microsoft Works. Rewrote this material according to new standards for the existing software package.

·        Translated the above materials for a series of training manuals and updates for group training sessions in Bombay, India.

·        Utilized Adobe Captivate 5.0 to author a software demonstration, and training course materials utilizing a user manual written specifically for this project. This was later converted to a swf format.

·        Experience with usability testing.

·        Interviewed SMEs : programmers, engineers, software engineers, for updated software requirements for Microsoft Money. Rewrote this material according to new standards for the existing software package.

·        Utilized VISIO in preparing drawings and illustrations. This guide allowed the user to perform important network monitoring tasks.

·        Utilized the following: Access, Acrobat, Captivate, CorelDraw, Dreamweaver, Excel, FrameMaker, FrontPage, FullShot, 

L, HyperSnap, IconWorkshop, InDesign, IPF (OS/2),Lotus Notes Domino, Nvu (open source), Paint Shop Pro, Photoshop, PowerPoint, Project, Rational ClearCase, Rational ClearQuest, RoboHelp, SGML, SharePoint,
SnagIt, UIM (AS/400), Visio, Wiki, Word, XML

·        Translated the above materials for a series of training manuals and updates for group training sessions in Bombay, India.

August 2004 to             Under Contract to Freddie Mac

December 2005           McLean, Virginia

                                    Technical Writer

·        Interviewed SMEs : programmers, engineers, software engineers, for multiple work steams to gather and validate business and technical requirements including: reporting, amortization, initial loads, and sales commitments purchases strategy.

·        Provided technical and strategic analysis designed to produce a more efficient coordination between team members to meet tight target dates and timeframes; this resulted in a more effective requirements and release management process.

·        Documented securities operations and business account training to complement technical knowledge; this material resulted a more collaborative, iterative procedure for requirements, design, and testing processes.

·        Interviewed SMEs : programmers, engineers, and software engineers for a user manual that documented an Accounting Management system for a standardized software application. This material highlighted Java code as the primary source of original information.

·        Documented specific client needs for each component within the SAP software system.

·        Documented a software component responsible for providing web-based access to other SAP systems.

·        Documented an additional component responsible for addressing product lifecycle planning requirements.

January 2004 to            Under Contract to AOL

August 2004                 Dulles, Virginia

                                    Technical Writer

·        Documented a set of functions used by various components of an application and software system. Described an implementation of the API. This included: general, full set of an API bundled in the libraries of a programming language, and specifics meant to address a specific problem.

·        Utilized language-dependency; defined syntax and elements of a particular language, which made the API more convenient to use.

·         Documentation included sample code and supporting technical notes, or other supporting documentation, to help clarify points from primary reference material.

·        Interviewed SMEs : programmers, engineers, software engineers, for the a user manual documenting a Test Case Management system for a standardized repository; this permitted Quality Assurance organizations to effectively evaluate test cases among various groups.

·        Utilized Rational Rose, ClearCase, and ClearQuest to reduce project risk between requirements management and business, use case work and data modeling.

·        Worked with developers, engineers, and end users to gather and develop new system requirements.

·        Wrote functional specifications for AOL’s Test Case Management system.

·        Documented the value of enterprise change management solutions using proper specifications, communication, visualization, and implementation

·        This material highlighted changes to the physical infrastructure of the data center using Remedy Processes (RP) and various infrastructures.

·        Documented integration and enterprise change management solutions that improved quality and consistency. This reduced cost and risks associated with changes to the infrastructure.

·        Interviewed SMEs and wrote a system design document (SDD) describing the architecture and interactions between servers and application programming interfaces (APIs) required providing an optional, gratis antivirus product (McAfee Antivirus).

October 2003 to          Under Contract to CIENA

January 2004                Linthicum, Maryland

                                    Technical Writer and Documentation Specialist

·        Interviewed SMEs : programmers, engineers, and software engineers. for the CoreDirector Element Management System. This was a fiber optics telecommunications management software tool that monitored report events occurring in the Networks Elements (NEs) of the On-Center 4.0 reference guide. Utilized VISIO in preparing drawing and illustrations. This guide allowed end users to perform important network monitoring tasks.

·        Wrote Systems Monitoring Language (SML) reference guides to aid programmers in configuring and customizing the CoreDirector.  This guide was written, primarily, for end users, and programmers who were knowledgeable about programming concepts and were familiar with the software operations of the CoreDirector switch.

November 2002 to       Under Contract to Hewlett Packard/Compaq

October 2003              Greenbelt, Maryland

                                    Technical Writer and Documentation Specialist

·        Wrote proposals, RFPs, RIFs, for a transitional process from an existing software development module to a new, more complex fusing of a superior OracleSi solution.

·        Wrote documentation describing a transitional process from a CONA (Consolidated Open VMS National Application) platform to an OracleSi based Hewlett Packard (HP) solution. These documents were written for theVMS Postal Service workers and business managers.

·        Utilized SDLC software to track customer requirements, test cases, defects, project deliverables, and support tickets.  Collaborated by sharing documents, holding discussions, and managing team calendars.

·        Documented three phases of HP’s major development project into three separate phases to accommodate the Legacy transformation. Documents included a Customer Data Phase, Transaction Phase, and Historical Data Phase of the project.

·        Utilized Adobe Captivate to prepare demonstrations of the successful transformation of the development project from Legacy to Oracle.

·        Documented business processes for the Legacy transition and assisted developers and engineers in writing functional specifications, including screen captures, field descriptions and process flow.

·        Interviewed Subject Matter Experts to determine and document the history of this Legacy System Transformation strategy.

·        Utilized VISIO for drawing and illustrations included in the documentation

·        Developed client needs for each component within the SAP software.

·        Documented a component responsible for providing web-based access to other SAP systems.

·        Documented other components responsible for addressing product lifecycle planning requirements.

·        Documented components to assist interconnecting different systems to ease software integration.

May 2001 to                Under Contract to United Information Systems, UIS/AIS

September 2002           Bethesda, Maryland

                                    Technology Support Lead and Technical Writer

·        Documented the interaction between a set of functions used by components of an application and an existing software system. Described the implementation of the API. This included: general information, a set of an API bundled in the libraries of a programming language, and specifics relevant to the application.

·        Documented language-dependency materials using the syntax and elements of a particular language; this made the API more convenient to use.

·        Gathered and documented requirements for existing applications. Wrote documentation for an XML solution utilizing Arbortext as an editing tool for the Naval Air Training and Operating Procedures Standardization (NATOPS) program. Orchestrated the transition from Documentum to an XML solution for the entire department.

·        Wrote accompanying procedures guide. Documents highlighted improved interoperability between systems, facilitated efficient data exchanges and economical

E-business practices, reduced duplication of effort and ambiguity of information, and reduced data exchange life-cycle costs by 35 percent.

·        Utilized SDLC software to track customer requirements, test cases, defects, project deliverables, and support tickets.  Collaborated with team members by sharing documents, holding discussions and managing team calendars.

·        Utilized Rational Rose, ClearCase and ClearQuest to reduce project risk with requirements management and business, use case and data modeling.

·        Documented Oracle’s adoption of XML for a relational database. Documentation of Oracle, and its new technologies, allowed UIS to increase efficiency in data transfer and allow the system to more easily manage a variety of XML-encoded solutions within a relational database.

·        Developed a report template system to transform XML versions of the reports to HTML, with graphic elements.

·        Used Adobe Captivate to prepare demonstrations for the successful transformation of an older development project from a XML relational database solution to Oracle.

·        Documented business processes and assisted developers and engineers in writing functional specifications — including screen captures, field descriptions and process flow.

·        Pulled drawing and illustrations from existing documentation and created new VISIO illustrations and drawings based on interviews with SMEs, developers, and engineers.

·        Created standard Template/Macro and Forms Development in Microsoft Word and Adobe Acrobat.

·        Created a solution to document management that provided viewing, navigation and editing functions specific to UIS’s current document structure. Wrote accompanying user manual and training documentation. Created XSL style sheets that allowed content for print documentation on the Web.

·        Updated document maps in XML. Created document maps that showed the same content in a hierarchical form that was easy to navigate and was fully editable.  Helped create alternate tag names to authors — an especially useful feature in developing content in multiple languages based on the same XML DTD. Wrote accompanying user manual and training documentation

·        Created an interactive Web page for the NATOPS program to update changes to forms for existing documentation. Utilized HTML, JavaScript, and Cold Fusion on back end development.

·        Wrote the Personal Profile Programmer's Guide and Personal Profile Samples Guide detailing programmer documentation Personal Profile, a Java development environment for handheld devices (J2ME). Wrote all content, developed Java code examples, implemented scripts to automatically generate API summaries from specifications and code libraries.

·        Provided software asset management (SAM) for medium- to large-size teams utilizing Rational ClearCase

·        Managed all artifacts in the development process from design models to code to tests.

November 2000 to       Under Contract to CORVIS

May 2001                    Columbia, Maryland

                                    Technical Writer and Documentation Specialist

·        Interviewed SMEs : programmers, engineers, software engineers, using a UNIX platform, for the Product Description Guide: a compilation of various documents. The guide describes the fiber optics telecommunications management software tool that monitors and reports events occurring in the Networks Elements (NEs) of the Corvis system. This guide also allowed customers to preview a variety of different products produced by Corvis.

·        Wrote documentation and translated design specification documents for System Monitoring and Maintenance with CEI, a reference and user guide for the Corvis system modules.  Included VISIO drawings and illustrations in the user guide. This guide was written, primarily, for field technicians and engineers who were knowledgeable about the Corvis system.

·        Researched technical specifications, analyzed marketing materials, and edited manual for the Pump Replacement Tool, a system manual that provided in-depth hardware and software descriptions for the Corvis system. This manual provided all aspects of system implementation, from initial planning to full system operation.

June 2000 to                Under Contract to CIENA

November 2000           Linthicum, Maryland

                                    Technical Writer and Documentation Specialist

·        Interviewed SME : programmers, engineers, software engineers, for the MultiWave CoreDirector Element Management System a fiber optics telecommunications management software tool that monitors and reports events occurring in the Networks Elements (NEs) of a MultiWave CoreDirector network user guide. This guide allowed the user to perform important network monitoring tasks.

·        Wrote documentation and translated design specification documents, using a UNIX platform, for CORBA (Common Object Request Broker Architecture), a programmer/reference guide to aid programmers in configuring and customizing the MultiWave CoreDirector.  This guide was written, primarily, for programmers who were knowledgeable about CORBA programming concepts and were familiar with the software operations of the CoreDirector switch.

·        Researched technical specifications, analyzed marketing materials, and edited manual for MultiWave CoreStream, a system manual that provided in-depth hardware and software descriptions for the CIENA MultiWave Corestream system. This manual provided all aspects of system implementation, from initial planning to full system operation.

·        Identified gaps and changes to the local TMS of the application and system.

March 2000 to             Under Contract to Primark Financial Group

June 2000                    Bethesda, Maryland

                                    Technical Writer and Documentation Specialist

·        Wrote internal documentation for a PFID Application server environment to provide operational support for API servers.

·        Provided software asset management (SAM) for medium- to large-size teams utilizing Rational ClearCase.

·        Tracked progress of testing and participated in business acceptance testing for new products.

·        Developed HTML content using a Rich Text Editor (WysiwygPro), to upload images for Primark’s content, to add rich media "attachments" with video and audio players, and assigned the respective tags.

·        Managed all artifacts in the development process from design models to code, to tests. Interfaced with appropriate business units to determine their needs, documented requirements, and secured appropriate project buy-in/sign-off.

·        Wrote internal documentation and translated design specification documents by reading code written in Visual Basic 6.0 for a global investor service that generated upwards of 16 million real time quotes and nearly 60 million advertising impressions per month.

·        Documented internal design specifications and user manuals for applications that provided the backbone for serving web servers through either an XML or COM interface.

·        Developed system test plans and user guides based on Oracle CDM for internal developers and engineers.

·        Developed, designed, and constructed layout of flow charts and diagrams using VISIO to identify system operations for Web, API and SQL servers.

·        Worked closely with JAVA software developers to systematically eliminate software bugs before the release of the product. Read JAVA code to document an internal manual distributed only to software engineers. My documentation helped provide a needed addition to the development process and helped assist in less bug-ridden software.

·        Provided integration of work processes with Remedy Change Management. Utilized industry-standard protocol -- Web Services Description Language (WSDL) – to leverage the Remedy change ticket system to drive further best practices in managing the data center physical infrastructure.

February 1999 to         Under Contract to Booz Allen & Hamilton Inc. through BAAN Inc.

March 2000                 McLean, Virginia

                                    Technical Writer and Documentation Specialist

·        Designed proposal development processes and written proposals that have generated $150 million in contract and joint-venture-awards.

·        Wrote software documentation for the Lift Bed Planner application component of the TRANSCOM Regulating and Command & Control Evacuation System (TRAC²ES) using a UNIX platform, under the authorization of the Department of Defense (DOD).

·        Designed and wrote web content for the Lift Bed Planner application component of the TRANSCOM Regulating and Command & Control Evacuation System (TRAC²ES) web portal.

·        Interviewed SME : programmers, engineers, software engineers, and medical evacuation experts to become immersed in process.  Developed, designed, documented, constructed layout, organized, wrote, and edited all sections of user manual. Analyzed raw data that comes from requirements and client specifications. Converted data to logical prose.

·        Utilized SDLC software to track customer requirements, test cases, defects, project deliverables, and support tickets.  Collaborated by sharing documents, holding discussions and managing team calendars.

·        Converted all existing written materials, and added additional materials to an Online Help system for the TRAC²ES Lift Bed Planner application using RoboHelp 7.0.   

·        Wrote Computer Based Training materials for the “Train the Trainer” component of the TRAC²ES Lift Bed Planner medical evacuation application. Utilized VISIO in preparing drawing and illustrations.

·        Utilized Adobe Captivate 4.0 to author a software demonstration, and a CBT Training course utilizing a user manual written specifically for this project. This was later converted to a swf format.

September 1998 to       Under Contract to Ernst & Young LLP

February 1999             Bethesda, Maryland

                                    Proposal Writer/Communications Specialist

           

·        Wrote RFPs (Request for Proposals) targeted at software vendors for Ernst & Young. Interviewed SMES .

·        Maintained a structured and detailed project plan for tracking all financial transactions.

·        Developed, designed, documented, constructed layout, organized, wrote, and edited all sections of RFPs.

·        Created EYE-ON web pages using Microsoft FrontPage 98. Edited web pages using HTML and JVS.

·        Used EYE-ON proprietary financial software to offset stock options. Took information routed to tax professionals to assess information, and retrieved information via Lotus Notes

·        4.5. Migrated information from Lotus Notes 4.5 to Internet via Microsoft Excel 97 and RoboHELP 6.0.

·        Transferred images, concepts, products, advertising copy text and graphics using RoboHELP 6.0 to update web pages.

·        Wrote On-line Help documentation for Lockheed Martin.

September 1998 to       Under Contract to SIGTEK, Inc.

January 1999                Columbia, Maryland    

                                    Technical Writer

·        Wrote software documentation for Lockheed Martin ST-212 Quad C-Band Down Converter System.

·        Wrote and updated technical documentation for users via Microsoft Office 97. Improved online help documentation using HTML.

·        Interviewed SMEs: programmers, engineers, software engineers, and telecommunication experts to become immersed in process.  Developed, designed, documented, constructed layout, organized, wrote, and edited all sections of user manual. Analyzed raw data that comes from client specifications. Converted data to logical prose.

·        Uploaded multiple product sheets and requirements to Internet. Created GIFs from photographs using Adobe PhotoShop 4.0. Edited and processed photographs for upload onto web site using Adobe Illustrator 7.0 and Visio 4.5 as database.

May 1998 to                Under Contract to AOL

September 1998           Reston, Virginia

Technical Writer Specialist/Marketing Consultant                                                

·        Wrote MRDs (Marketing Requirements Documentation), software documentation, technical reports using Microsoft Word 97, and marketing consultation for AOL’s Interactive Marketing Division.

·        Created animations using Adobe Photoshop 4.0 and Premiere 4.0 for new marketing concept. Retouched photographs to convert to online animation.

·        Developed, wrote, and prepared Microsoft PowerPoint 97 multimedia presentations for ad campaigns targeted at internal and external clients to generate sales.

·        Telecommuted via ISDN. Onsite 1 or 2 days/week.

March 1997 to             Under Contract to Eagle Design and Management

December 1997           Bethesda, Maryland

Technical and Abstract Writer

·        Wrote 300+ technical abstracts for DOT (Department of Transportation) Research Information Board on transportation safety and administration.

·        Dialed in via ISDN, logged in, installed, configured, and troubleshot UNIX LINUX mainframe.

·        Used series of commands, display modes, and action prompts on UNIX LINUX mainframe.

·        Wrote abstracts using DOT thesaurus on UNIX LINUX mainframe.

·        Compiled data from technical transportation reports.

December 1997 to       Under Contract to SAIC

March 1998                 Tysons Corner, Virginia                                                           

                                    Proposal Writer

·        Wrote and researched proposals to renew contracts for (NIMA) National Imagery and Mapping Agency, a client of SAIC (Science Applications International Corporation).

·        Created detailed maps using VISIO 4.5 and Microsoft Word 97 for technical documentation. Tailored proposal per data substantiated from technical personnel.

·        Interviewed mechanical engineers, geologists, and geophysicist to gather data to be entered into proposals.

January 1997  to           D&R International, Inc.

March 1997                 Silver Spring, Maryland

Technical Writer/Publication Specialist/Marketing Coordinator

·        Created high quality layouts using FrameMaker 5.52, Adobe Illustrator 7.0, and QuarkXPress 4.0 on large projects. Used Adobe PageMaker 6.0 on small projects.

·        Created promotional copies, brochures, and Microsoft PowerPoint 6.0 presentations. Coached project managers on presentations. Created graphics using 35mm film. Graphics uploaded to web pages using RoboHELP 5.50.

·        Managed conference initiatives, worked with federal and state clients, and supported technology transfer and outreach tasks in Novell NetWare 3.12 environment.

·        Technical writer for NFA (National Fenestration Administration) division of D&R International, Inc, and Weatherization division of DOE (Department of Energy).

·        Utilized VISIO in preparing drawing and illustrations.

September 1995  to      Anshen & Allen Architects, Inc.           

January 1997                Baltimore, Maryland

Technical Writer/Marketing Coordinator                                                                           

·        Designed proposal development processes and written proposals that have generated $50 million in contract and joint-venture-awards.

·        Designed and wrote training manuals for video presentation that resulted in $500,000 laboratory renovation project.

·        Developed 5 web pages utilizing Microsoft Visual InterDev, JVS, HTML 4.0, Microsoft Word 97, and Microsoft FrontPage 97 to extol projects firm could undertake.

·        Interviewed architects to define market niche. Determined target audience, Created video presentations.

·        Conducted walkthroughs of buildings to assist photographer for know specifications. Developed 35mm transparencies that were Adobe PhotoShop 4.0 enhanced.

·        Video was used at three presentations to win contracts: won contracts for the University of Maryland hospital wing; won low income housing contract; and was 2^nd runner up for the Baltimore Hebrew Library.

·        Utilized Adobe Captivate 4.0 to author several presentations and demonstrations; created training course materials utilizing several user manuals written specifically for this project.

January 1995 to            Ellicott Machine Corporation

September 1995           Baltimore, Maryland              

                                    Technical Writer/Editor/Corporate Communication Specialist

·        Wrote training manuals, software and technical documentation, specification sheets, and corporate brochures and ads.

·        Created brochures using Adobe Illustrator 7.0 and QuarkXPress 4.0 for layout.

·        Developed custom line of instructional manuals for international manufacturing company’s Aquatic Harvesting Systems.

·        Used AutoCAD and Adobe Illustrator 7.0 to diagram dredging equipment. Utilized VISIO in preparing drawing and illustrations. Transferred diagrams into manuals using Microsoft Word 95 for text and Adobe PageMaker 6.0 for layout.

January 1992 to            NCSBCS

January 1995                Herndon, Virginia

Technical Writer/Editor/Media Event Specialist

·        Wrote proposal development processes and proposals that generated income from our main client.

·        Documented software for software packages at NCSBCS (National Conference of Building Codes and Standards).

·        Created, wrote and marketed all collateral materials for 1995 NCSBCS 28th Annual Conference. Materials generated 50% increase in member participation.

·        Wrote training manuals, coordinated events, and produced collateral materials using Adobe PageMaker 6.0 in UNIX environment.

·        Created graphic presentations using Adobe PhotoShop 4.0.

·        Trained 3 to 4 times annually using Microsoft Excel 95 to create spreadsheets and Microsoft Word 95 to create manuals.

·        Created online help menus using RoboHELP 4.0.

·        Collaborated with engineers and architects to procure raw data that was organized and formatted to document software.

·        Edited national white paper on mobile home inspection that was presented to Congress on state of manufactured home production and safety.

Included is a chart of my programming skills/proficiency matrix to highlight my technical expertise:

Skill	Proficiency (1= novice; 3 = intermediate; 5 = expert)
C++	3
Java	3
Visual Basic	3
Javascript	3
VBScript	3
HTML	5
XML	4

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