Technology Division Manager Sample Resume Format in Word Free Download -->

Technology Division Manager Sample Resume Format in Word Free Download

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Dana  Hugh
309 Foxhill Circle, Highlands Ranch, CO 80001 • (303) 351-9876 •Dana.Hugh@du.edu

Executive Profile
Analytical technology professional with financial expertise designs and delivers customer-centric, high-performance, cost-effective technology solutions. Meets strategic objectives of organization and drive business process improvements. Extensive experience in all phases of project development lifecycle.Demonstrates successfulteam building to address complex business solutions and maximize productivity levels.  Excels in strategic and effective communication management for all levels of the organization.

·        Technology Architecture and Integration
·        Legal & Regulatory Compliance
·        Strategic & Operational Planning & Implementation
·        IT Infrastructure Design & Implementation
·        Database Administration
·        Communication Strategy
·        Application and Web Development
·        Process Design and Reengineering
·        Project Management
·        Technology Training and Education

Professional Experience
Technology Division Manager - Allstate Insurance Co., Englewood, CO
2001 to Present
Develop and manage technology solutions for Allstate’s West Central Region to assist meeting sales goals for this $110M business unit. Develop strategies to meet Allstate’s business objectives by collaborating with all business units to define project requirements and translate business objectives into tactical plans.Implement customer centric, efficient, and cost-saving business process improvements. Continuously exceeded Service Level Agreements (SLAs).
·        Plan and develop IT strategy to assist region in meeting annual sales unit goals and supporting corporate business objectives.
·        Ensure finance and technology regulatory compliance and data privacy sensitivity within business unit using process improvement and management techniques to meet Sarbanes Oxley, state privacy requirements, and state Department of Insurance regulatory requirements.
·        Lead team that provides production support for computers, networks, and applications.Supported different application and infrastructure environments: 1,200 agents and staff users and 150 employee and sales leader users.
·        Collaborate with all other business units to deliver intuitive, efficient, and functional applications to help meet business objectives, sales goals, and expense guidelines.
·        Strong focus on customer experience: reevaluating and modifying customer service processesthrough continuous feedback to achieve exceptional customerservice over 97% of the time.
·        Drive targeted sales results through technology initiatives that identify target marketing efforts, by communicating vision, allocating resources,and defining priorities while managing risk.
·        Successfully managing regional and departmental compensation, travel, and technology expenses within 100% of corporate budgeted guidelines.
·        Building strong talent through performance management, establishing development plans, defining career paths, and promotionsas well as establishing an external resource pipeline, with a strong focus on formalized succession planning.
Systems Analyst - Providian Financial Corp., San Francisco, CA
1999 to 2001
Recruited to the Corporate Systems IT team for this large credit card company (since acquired by Chase).  Performed project manager and business systems analyst, supporting Corporate Accounting, Finance, Treasury, and Procurement.Liaison between business unit customers and technology development team; interpreting business requirements into functional technology rules for database and application developers.
·        Project leader for Ariba corporate procurement implementation, with project cost of $5 million and overall expense savings of over $20 million.
·        Responsible for ensuring all project documentation was completed timely and accurately, as well as communicated project status to executive management team.
·        Project lead for ERP planning and implementation project with project cost of over $20 million.
Project Analyst - Franklin Templeton, San Mateo, CA
1997 to 1999
Responsibilities include project management and business systems analysis for Project Management Office, supporting Corporate Accounting, Finance, and Taxation departments.  Partnered with business units to analyze and re-engineer business processes and implement cost-saving and efficient technology solutions.
·        Project lead for ERP planning and implementation project, with project cost of over $10 million.
·        Performed planning and implementation of Fixed Asset tracking and accounting system, includingre-engineering processes, with project cost over $15 thousand and savingsof over $100,000.

Education& Certifications
Master of Business Administration
Daniels College of Business, University of Denver, Denver, CO
Bachelor of Science
Business Administration, Concentration Finance, California State University Sacramento, Sacramento, CA

Microsoft Certified IT Professional (MCITP)
Microsoft Certified Technology Specialist (MCTS)
Certified Ethical Hacker (CEH)


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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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