Technical Service Manager Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

                                                                Highlights of Qualifications

·         Over 15 years Shop and Field technical experience w/ OEM, Dealers & Distributors

·         Managed Fleet maintenance, OEM & Dealership Service Departments

·         As Trainer, traveled overseas to train and lead nationals in proper repair and maintenance of equipment and components.

·         Self-Starter w/ good problem solving skills; tenacity to take on and complete large projects.

·         Loyalty to employer and products represented

                                     Relevant Experience

Technical                 

·         Worked in engine rebuild department, tear down, clean parts, build parts list and submit for approval, reassemble engines, run engines on Dynamometeras required.

·         In truck and equipment shops troubleshoot and repair engines, transmissions, electrical and Hydraulic systems.

·         As Field Technician traveled nationally &overseas to commission new equipment and  troubleshoot, repair&/or replace equipment @ customer locations, w/ the understanding of urgency coupled w/ production equipment down.

·         Work hand in hand w/ customer to repair equipment to their standards, and when required, figure out final bill present it to the customer and collect.

·         Design, fabricate and install DDEC interface harnesses in electric & mechanical drive mining equipment and haul trucks.

·         Train customer’s mechanics as required and tailor training to customer’s needs.

Managerial

·         Oversee fleet maintenance of over 200 units in 6 locations in 3 states, with both union and non-union employees.

·         Successfully maintain an index based parts and labor budget based on fluctuating product sales.

·         Manage Service Departments w/ over 24 technicians, multiple service writers and foremen in shops w/ multiple sifts and locations.

·         Assist customers in solving their maintenance needs, by providing multiple options.

·         Travel to customer locations to offer service and maintenance by contract or individual repairs by quote.

·         Oversee and apply to OEM’s for warranty and Policy.

·         Manage company policy in regards to non-warranty repairs absorbed by company.

·         Responsible to see invoicing is completed profitably, yet fair to customer.

                                     

                                      Employment History 

02/2011-10/2011    Service Manager                         I-State Truck Center, Billings MT

07/2009-02/2011    Fleet Manager                                    Hostess Brands, Billings MT

05/2003-07/2009    Service Manager                         Tri-State Truck & Equipment, Billings MT

06/1998-04/2003    Field Tech & US Service Mgr.       Mining Technologies Int., Elko NV

06/1995-06/1998    Field Service Technician                  Interstate Detroit Diesel, Billings MT

01/1990-06/1995    Shop & Field Tech, Service Mgr.   Smith Detroit Diesel, Elko NV

                                      Education

          Mount Si High School                                        Snoqualmie WA

Mechanical Courses

Series 71 Engine Troubleshooting & Rebuild           Emerson Detroit Diesel, Seattle WA

Preventative Maintenance Program Design            Western Company North America, Ft Worth TX

Frac Pump Rebuild

Series 149 Engine Troubleshooting & Rebuild          Detroit Diesel Corp, Detroit MI

Series 53,71& 92 Troubleshooting & Rebuild Smith Detroit Diesel, Reno, NV

DDEC Troubleshooting and Application

Series 60 Engine Troubleshooting & Rebuild           Interstate Detroit Diesel, Billings MT

DT1604 Truck Maintenance and Repair                Mining Technologies International, Sudbury On.

Montebere Drifter Rebuild

Long Hole Drill Maintenance & Repair

Load Sensing Hyd Troubleshooting & Design.

Managerial Courses

Microsoft Office                                               Elko Community College       

NDS Computer Operating Systems                      Billings MT

Dale Carniage Personal Management                   Billings MT

Volvo Construction Equipment Warr. Admin           VCE, Asheville NC

Forklift Train the Trainer                                    MSSC, Billings MT

AED Service Management Training                      Billings MT

Freightliner Service Management Training              Portland OR

Proceed Computer operating systems                  Minneapolis MN

                          References available on request.                                 

Download Resume Format