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Technical Service Manager Sample Resume Format in Word Free Download
Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Highlights of
Qualifications
·
Over
15 years Shop and Field technical experience w/ OEM, Dealers & Distributors
·
Managed
Fleet maintenance, OEM & Dealership Service Departments
·
As
Trainer, traveled overseas to train and lead nationals in proper repair and
maintenance of equipment and components.
·
Self-Starter
w/ good problem solving skills; tenacity to take on and complete large
projects.
·
Loyalty
to employer and products represented
Relevant Experience
Technical
·
Worked
in engine rebuild department, tear down, clean parts, build parts list and
submit for approval, reassemble engines, run engines on Dynamometeras required.
·
In
truck and equipment shops troubleshoot and repair engines, transmissions, electrical
and Hydraulic systems.
·
As
Field Technician traveled nationally &overseas to commission new equipment
and troubleshoot, repair&/or replace
equipment @ customer locations, w/ the understanding of urgency coupled w/
production equipment down.
·
Work
hand in hand w/ customer to repair equipment to their standards, and when
required, figure out final bill present it to the customer and collect.
·
Design,
fabricate and install DDEC interface harnesses in electric & mechanical
drive mining equipment and haul trucks.
·
Train
customer’s mechanics as required and tailor training to customer’s needs.
Managerial
·
Oversee
fleet maintenance of over 200 units in 6 locations in 3 states, with both union
and non-union employees.
·
Successfully
maintain an index based parts and labor budget based on fluctuating product
sales.
·
Manage
Service Departments w/ over 24 technicians, multiple service writers and foremen
in shops w/ multiple sifts and locations.
·
Assist
customers in solving their maintenance needs, by providing multiple options.
·
Travel
to customer locations to offer service and maintenance by contract or
individual repairs by quote.
·
Oversee
and apply to OEM’s for warranty and Policy.
·
Responsible
to see invoicing is completed profitably, yet fair to customer.
Employment History
02/2011-10/2011 Service
Manager I-State
Truck Center, Billings MT
07/2009-02/2011 Fleet
Manager Hostess
Brands, Billings MT
05/2003-07/2009 Service
Manager Tri-State
Truck & Equipment, Billings MT
06/1998-04/2003 Field
Tech & US Service Mgr. Mining
Technologies Int., Elko NV
06/1995-06/1998 Field
Service Technician Interstate
Detroit Diesel, Billings MT
01/1990-06/1995 Shop
& Field Tech, Service Mgr. Smith
Detroit Diesel, Elko NV
Education
Mount Si
High School Snoqualmie
WA
Mechanical Courses
Series 71 Engine Troubleshooting
& Rebuild Emerson Detroit
Diesel, Seattle WA
Preventative Maintenance Program
Design Western
Company North America, Ft Worth TX
Frac Pump Rebuild
Series 149 Engine Troubleshooting
& Rebuild Detroit Diesel
Corp, Detroit MI
Series
53,71& 92 Troubleshooting & Rebuild Smith
Detroit Diesel, Reno, NV
DDEC
Troubleshooting and Application
Series
60 Engine Troubleshooting & Rebuild Interstate
Detroit Diesel, Billings MT
DT1604
Truck Maintenance and Repair Mining
Technologies International, Sudbury On.
Montebere
Drifter Rebuild
Long
Hole Drill Maintenance & Repair
Load
Sensing Hyd Troubleshooting & Design.
Managerial
Courses
Microsoft
Office Elko
Community College
NDS
Computer Operating Systems Billings
MT
Dale
Carniage Personal Management Billings
MT
Volvo
Construction Equipment Warr. Admin VCE,
Asheville NC
Forklift
Train the Trainer MSSC,
Billings MT
AED
Service Management Training Billings
MT
Freightliner
Service Management Training Portland
OR
Proceed
Computer operating systems Minneapolis
MN
References available on request.
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