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Carlie  Falkinburg

309 North Road

Point Pleasant, New Jersey 08001

(732) 567-9876

carlie.falkinburg@gmail.com

CAREER OBJECTIVE:

To obtain a position within a progressive Information Systems Department that will utilize my technical skills and strong background.

CAREER HISTORY:

Dell Services, Federal Government/Harris IT Services/Multimax, Inc. (Contractor) – Fort Monmouth, New Jersey

Blackberry/Exchange Administrator (DOIM) – November 2006 – September 2011

• During closing of Fort Monmouth, work with regional mail processing center to migrate users to an Exchange 2010 environment.
• Manage the Exchange 2003 Enterprise System at Fort Monmouth.
• Maintain and troubleshoot client/server issues and hardware/software problems.

• Perform system analysis duties such as collecting and reporting performance data and network monitoring information of the Exchange environment to maintain a 99.5% operational availability standard.
• Maintain server/network security in accordance with DOD Information Assurance Certification and Accreditation Process (DIACAP) and the Army's Information Assurance Vulnerability Alert (IAVA) with analyzer tools such as STAT and Retina scanners.
• Conduct storage and directory management on Microsoft Operating System based servers built on HP and Compaq hardware.  Utilize blade servers, clustering, and SAN technologies including  an EVA5000 and EVA6000 for high availability and a fault tolerant email system.
• Setup Blackberry Enterprise domain to integrate with Exchange 2003 mail system for 2000 Blackberry users.  This included setting up security policies and approved software configurations.
• Provide Blackberry handheld end user support to Fort Monmouth client base.
• Implemented blackberry alternative (Apriva, Sensa Mail running on Windows Mobile operating system).
• Provide server administration duties that include checking logs, maintaining backups (CommVault and Veritas)  and virus definition updates (using Symantec Antivirus Corporate Edition).

Task Leader / Systems Administrator (PEO IEW&S) – January 2005 – October 2006

• Task leader to PEO IEW&S HQ and PM Navigation Systems support staff.
• Facilitate move of PEO IEW&S towards Fort Monmouth’s “Single DOIM” initiative.
• Migrations lead for the Windows NT domain transition to the Fort Monmouth DOIM’s Active Directory domain.
• Migrations lead for the PEO IEW&S exchange server transition over to Fort Monmouth’s Exchange site.
• Provide server administration duties that include Exchange and Blackberry administration, checking logs, maintaining backups and virus definition updates (using Symantec Antivirus Corporate Edition).
• Use Update Expert to keep all server and workstations patches up to date.
• Complete Harris Stat vulnerability testing on SIPRNET and NIPRNET computers.  Apply patches and fixes to meet IAVA compliance requirements.

Systems Administrator / End User Division (ITSD) – January 2001 – December 2004

• Achieved “Secret” security clearance which allows access to high security areas.
• Provide user support to the Community domain which includes resolving complex problems for hardware and software related issues.
• Task Leader to off hours support staff for the C2Center (EOC). 
• Provide server and desktop support to the C2Center (EOC) permanent staff and Battlestaff, which includes problem resolution for hardware, software and Secure Telephone Equipment (STE).
• Provide SIPRNET desktop support to the C2CTR staff and to the Command Group principals including Commanding General and Chief of Staff.
• Through the aid of the Enterprise Management System and Harris STAT, determine which computer systems require security patches and apply them to meet IAVA compliance requirements.
• Installed secure email products including Defense Messaging System and Common Access Cards.

• Lead major upgrade of desktop computers from existing operating systems to Windows 2000 Professional.  Created Symantec Ghost images to facilitate the distribution of the new systems.
• Setup and monitor Symantec Anti-Virus software to help prevent computer and file infection.
• Setup and maintain Windows NT/2000 web server and Sun Solaris Oracle server, to include installation, updating and backups.
• Setup Raptor firewall to provide additional protection to all DCSOPS servers.
• Installed secure email products including Defense Messaging System and Common Access Cards.
• Completed Level 1 and Level 2 technical training which has allowed me to become the Alternate Information Assurance Security Officer (IASO) and the Alternate Information Assurance Manager (IAM).

Halo Network Management/IBS Interactive - Eatontown, New Jersey

Network Analyst -- June 1997 – December 2000

• Setup installation of / and maintain CAT5 networks at customer locations, utilizing the latest network operating systems and connectivity devices.
• Setup network security using proxies, NAT devices and firewalls.
• Migrate and upgrade existing networks, including servers (Novell / Microsoft NT), workstations (DOS / Windows 3.1-95-98-NT-2000), connectivity devices (Hubs / Switches / Routers) and perform administration tasks on this equipment.
• Comcast Cable Internet Service installer, which involves setting up a proxy servers, DHCP/DNS servers and setting up clients with internet browsers.
• Conducted Y2K testing at customer sites, produced compliance reports, suggested and implemented upgrades for hardware and software.

EDUCATION:

New Horizons – November 2011 – Microsoft Certified Technical Specialist (MCTS Exchange 2010)

Self-Study – July 2009 – Security +

Self-Study – May 2008 – Microsoft Certified Systems Engineer (MCSE 2003)

Self-Study – March 2008 – Microsoft Certified Systems Administrator (MCSA 2003)

Self-Study – October 2002 – Microsoft Certified Systems Engineer (MCSE 2000)

Self-Study – September 2002 – Microsoft Certified Systems Administrator (MCSA 2000)

Brick Computer Science Institute - June 1987 - Certified Computer Technician

Ocean County College - June 1986 - Computer Science

AWARDS:

·         Multimax 2008 Presidential Award for Excellence winner.

·         Memorandum of Appreciation for support during the 2002 Homeland Security and National Defense Symposium.

·         Certificate of Recognition for performance of duty as an integral member of the EOC Battlestaff Team for the terrorist attacks on 9/11.

CONTINUING EDUCATION:

·         Configuring, Managing and Troubleshooting Microsoft Exchange Server 2010 (10135)

·         Designing and Deploying Messaging Solutions w/Microsoft Exchange Server 2010 (10233A)

·         Blackberry Enterprise Server 4.0 Advanced Administration – New Horizons

·         Blackberry Enterprise Server 4.1 Administration – New Horizons

·         Interconnecting Cisco Network Devices (ICND 2.1) – New Horizons

·         Information Assurance Manager’s Course – Fort Monmouth

·         STE (TPA Privileges / ISDN Principles) – Fort Monmouth

·         Unicenter (Advanced Help Desk / Remote Control) – Fort Monmouth

·         SA/NM Security Course – Fort Monmouth

·         Axent NetGuard for Raptor Firewalls – Wave Technologies

·         Netware 4.x Advanced Administration - Learning Tree International

·         Netware 4.x Administration - Learning Tree International

·         Quality Education System - Philip Crosby

·         SunOS Users/Open Windows - Sun Microsystems

·         UNIX System Administration 4.1 - Sun Microsystems

·         MPE XL System Management - Hewlett Packard

·         Team Leadership Training - AMA

COMPUTER LITERACY:

Systems:          Windows Vista/7, Windows 2003/2008 Server, Linux

Software:           Blackberry Enterprise Server, MS Exchange Server, MS Office Suite, Virtual Solutions, Anti-Virus Programs, Veritas Backup Solutions, CommVault Backup Solutions

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