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Dana
Beerbower
dana.beerbower@att.net cell:
(937) 689-9876
Profile Experienced IT Management Professional with
over 25 years of experience ranging fromhands on software development and
infrastructure support, to infrastructure, software product, and program management.
I am seeking an opportunity within a growing and progressive environment where
my experience and education can make an impact.
Mission To be an effective
leader, influencing others for good, examining goals for the future, and
building others
Statement up in order to work together for common
goals, whether they be personal, spiritual, or vocational in nature.
Professional
Aug, 2011 - CSC. Dayton, OH.
Present
Tactical
Project Manager in support of an Oracle based Enterprise Resource Planning (ERP)
solution.
§ Assist cross-functional teams with project
management support inthe creation and maintenance of detailed project plans, including
capturing key assumptions and risks.
§ Organize and lead progress meetings relating
to schedule, tasks, and action items.
§ Proactively manage plan tasks to avoid
potential slippages and ensure upcoming milestones are met.
§ Provide status and metrics reporting in
support of schedule delivery, and in meeting reporting requirements.
§ Review Performance Work Statement (PWS) for
determination of contractual obligations.
2009 - 2011 O’Neil
& Associates. Miamisburg,
OH.
Software
Product Manager for the Content Management System (CMS).
§ Oversees all software development of
CMS/Web Portal. Manages team in
conjunction with development and support.
§ Responsible for over $2.5 million in
billable hours.
§ Certification and Accreditation tasks
include working with developers to ensure appropriate Information Assurance
(IA) controls are incorporated into software products,validating appropriate
security measures have been implemented, performing security testing and
evaluation, and creating appropriate certification packages to obtain software
approvals.
§ Contributes to/oversees architectural
design of existing/new software products, incorporating both company vision and
customer requirements up to and including Certification and Accreditation.
§ Customer liaisonfor technical
support/issues.
§ Organizational owner of configuration management
of software and collaborates with other leads in establishing or improving
processes or best practices.
§ Provides input and feedback on estimates
into new potential work, schedules, CR development/design, program status
reports, action items, and quality check of subordinate's work and provides
guidance / training as needed.
§ Works with assigned analyst(s) and provides
direction and guidance.
1986- 2009 NCR.Dayton , OH
Program
Manager for Global Workgroup Solutions
§ Program Manager for Help Desk Tool related
functions including:
·
BMC
Remedy ARS incident management system
·
Help
Desk Web Site including web based incident submission wizards
·
Knowledge
Management System (Lotus Notes) in support of Operational & Technical
Knowledge Base articles
§ Managed a team of 3rd Party
Off-Shore (India)developers.
§ Disaster Recovery planning and testing.
·
Assumed
responsibility for the program at a time when it was functioning in a reduced
state due to a disaster recovery failover.
Led efforts to restore production environment.
§ Interfaced with internal NCR customers on a
global basis including Australia, Germany, India, Japan, and the United
Kingdom.
§ Member of
Support Global Realization Team, chartered with oversight and
improvements of NCR’s internal support processes.
§ Senior Management reporting.
Program
Manager for Global Workgroup Solutions (continued)
§ Program Manager for Collaboration Tools
including:
·
Audio
& Web Conferencing (Cisco MeetingPlace).
·
Instant
Messaging (FacetimeIMAuditor)
·
Microsoft
Office Product Champion
·
Microsoft
SharePoint
·
Microsoft
SQL Databases
·
Web
Casting
·
Wireless
E-mail Devices (Microsoft Mobile 5.x and 6.x with ActiveSync)
§ Disaster Recovery planning and testing.
§ Member of Mobility Task Force, chartered
with oversight and delivery of NCR’s mobile solutions in support of customer
services and its sales force.
§ Mergers & Acquisitions integration
assistance
§ Senior Management reporting.
§ Technology Assessment / Technical Currency.
§ Vendor Management.
Portal
Team Member / Digital Certificate Program Manager
§ Implemented a Digital Certificate Solution
that provided NCR with a low cost secure authentication alternative to Verisign
Certificates. Responsibilities include:
·
Requirements
Gathering
·
Proof
of Concept
·
Project
Planning
·
Estimating
·
Architecture
/ Design / Functional Specifications
·
Coding
·
User
Acceptance Testing
·
Documentation
and Training
·
Implementation
§ Knowledge Expert for Account Profiling /
Administration / Database / Metrics / Publishing as relates to NCR's Internet Portal,
the mechanism by which NCR's business partners can access internal NCR
Applications and Resources via the Internet in a secure fashion.
·
User
Base supported includes Contractors, Customers, Employees, Partners, Resellers
/ Distributors, Subsidiary’s, and Suppliers.
§ Managed / Participated in multiple
concurrent projects including:
·
Component
Integrations
·
Content
Management (supporting ncr.com)
·
Customer
Portal major / minor releases
·
Digital
Certificates
·
Employee
Portal (NCR4Me) major / minor releases, including Sales and Training Portals
·
Instant
Publishing
·
Knowledge
Management
·
NCR @
Your Service (N@YS) and Teradata @ Your Service (T@YS) Portal access /
profiling interfaces supported.
§ Communicated requirements and Technical
Actions Required (TAR’s) in the delivery of successful production
implementations.
§ Disaster Recovery documentation and
testing.
§ Managed a team of Off-Shore
(India)developers.
§ Metrics: Generated / collected operational
metrics, and performed operational analysis that is used in presentations to
Senior IT Management on a monthly / yearly / ad-hoc basis.
§ NCR’s Program Realization Process (PRP), IT
Services support guidelines, and Capability Maturity Model (CMM) Level 2 and 3
development guidelines followed in all development and support activities.
§ Performance Improvements.
§ Technology Assessment / Technical Currency.
§ Vendor Management.
Other skills
required:Apache, BroadVision including version upgrades, CGI, Java, Linux, Microsoft
IIS and SQL Server 2000, Openssl, Oracle DBA including version upgrades /
character set conversions, Perl, SQL, SUN / Solaris, UNIX Shell Script / awk,
and Cold Fusion scripting.
Program
Manager, X.500 Directory Services.
§ Responsible for the NCR X.500 Enterprise
Directory which is a centrally located employee, contractor, and resource
directory containing upwards of 100+ pieces of information for each entry.
§ Key features include:
·
Accessed
on a global basis in over 68 countries
·
On-line
and off-line (with daily and weekly extracts) applications are supported.
·
Oracle-based
Human Resource systems (Peoplesoft) are accessed for record of reference
employee information (add's, changes, and terminations). This is combined with E-mail and Contact
Information to offer a powerful communications tool and is deemed a critical
corporate asset.
§ Knowledge expert for X.500, LDAP, Human
Resource issues / processes / data.
§ Technology Assessment / Technical Currency.
§ Vendor Management.
Other skills
required: 'C' and 'C++', Visual Basic.
Programmer,
Office Level Systems.
Lead Analyst for
several projects including software license tracking, and project tracking. Additional
Skills: 'C', MS Access, Oracle, and Progress.Served as interim Team Leader
while Team Leader was on maternity leave.
Systems
Administrator, Miamisburg Facility.
Team Leaderfor a team
of 4 managingthe facility.
Responsibilities included Hardware Planning. ManagedUNIX hosts, Microsoft Servers,
Microsoft Mail Post offices, 3270 bi-sync communications, training room, and telephone
wiring.Additional Skills: Token Ring, TCP / IP, Micom Switches, NCR's
Cooperation Initiative, Sybase. Program
Manager: Education Tracking System with Front-end Client written in ObjectView
connecting to a Sybase Database.
Programmer, Sales Office
Automation Systems.
Programmer
for various internal company initiatives.Additional Skills:'C', Cobol, Progress,
UNIX Mail, UNIX Operating System, and UNIX Shell Script / awk.
Education
2011 Edison
Community College. Piqua, O.H.
Practical
Project Management, 3 semester hours.
1999 George
Washington University.Washington ,
D.C.
Master’s
Certificate in Project Management.
1986 The
Ohio State University.Columbus , OH
Bachelor of Science in Management
Information Systems. Served two
internships with ODOT, and one internship with IBM.
Wright State University, Fairborn
OH
Previously pursued Masters in Management Science, but
did not complete.
Activities American Marketing Association, OSU.
Enjoy church and family focused activities,
youth sports including baseball / basketball / soccer / wrestling, Boys &
Girls Scouts of America, gardening, photography, and travel.
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