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Jada Farrow
309 Lake Baldwin Ln, #123, Orlando, FL 64001 — jada.farrow@gmail.com —
407-619-9865
Systems
& Network Engineer with over 10 years of experienceimplementing and managing
I.T. infrastructure processes and systems with a focus on reliability, performance
and constant improvement.Seeking a challenging position where I can utilize my
extensive experience and technical knowledge as well as learn and apply new
skills.
Technical Skills:Server & storage virtualization;VMWare, Windows, Active Directory,
Exchange& Citrix XenAppadministration; datacenter management; data backup
& recovery; network / server performance monitoring & troubleshooting,
local-area & wide-area network
administration; remote site & user connectivity; IT process & systems documentation.
- Server
systems: Microsoft Windows (3.1 – 2008
R2 Server), VMWare ESX / vSphere, Citrix XenApp, Active Directory, Exchange, IIS, SQL
Server, BackupExec,SAN & NAS, Solarwinds Orion
- Networking:
Ethernet, TCP/IP, DNS, WINS, DHCP, SNMP,
Netflow, VPN (IPSec, PPTP, SSL), configuration & management of Cisco
routers, switches, wireless, VPN concentrators and firewalls (IOS, CatOS,
PIX, ASA).
Professional Experience:
Infrastructure Contractor – Tektronix/Danaher
Test & Measurement
2010 - Current
Responsible
for integrating Sypris Test & Measurement & Davis Calibration server
and application infrastructure into Tektronix/Danaher’s infrastructure as a
result of multiple acquisitions.
Key Contributions & Accomplishments:
·
Moved Sypris T&M server
infrastructure from Louisville, KY to Danaher datacenter in Portland, OR within
two 48-hour planned downtime windows with no unplanned downtime.
·
Virtualized 15 Davis Calibration
servers in 2 weeks with no unplanned downtime and moved server infrastructure
from Baltimore, MD to Portland, OR within 48-hour planned downtime window and
no unplanned downtime.
·
Coordinated the Active directory
& Exchange migrations of two companies’ (Sypris & Davis) servers, PCs,
and mailboxes into Danaher’s Active Directory & Exchange infrastructure
with no unplanned service disruptions.
Senior Network Engineer, Infrastructure Contractor–Sypris/Tektronix Service Solutions 2005
– 2010
Responsible for the reliable operation of all IT infrastructure
software & hardware at Sypris T&M (which later became Tektronix Service
Solutions), including server, network, security & performance monitoring
systems.
Key Contributions & Accomplishments:
·
Achieved 99.9% uptime on all
infrastructure systems I was responsible for, including over 75 VMWare ESX
& Windows servers - Active Directory, Exchange, Citrix Presentation server
/ XenApp, file/print, application, web, ERP and database systems. Implemented proactive network & server
monitoring tools to improve infrastructure reliability and performance.
·
Moved entire datacenter from
Orlando, FL to Louisville, KYwith no unplanned downtime and only a 48-hour
maximum planned downtime per server/application.
·
Upgraded Wide Area Network from
frame-relay to MPLS at 16 locations with no unplanned downtime.
·
Virtualized all datacenter servers
using VMWare Infrastructure (ESX) and migrated from local storage to SAN, greatly
reducing the cost and management complexity of the server infrastructure.
·
Designed and maintained the local
& wide area networks that connected over 20 offices using a mix of WAN
technologies including MPLS, frame-relay & PPP as well as remote
connectivity for mobile users and temporary field offices, using site-to-site
VPN, remote access VPN, Citrix Secure Gateway & dial-up access.
Network Engineer –Bell Technologies/Sypris Test & Measurement 2001
– 2005
Responsibilities included managing the local & wide area
networks of over 20 locations around the country, managing a datacenter with
over 50 Windows servers as well as 15 remote branch office servers, managing a
200 concurrent-user Citrix farm with over 200 published applications, and
providing top-tier helpdesk support.
Key Contributions &
Accomplishments:
·
Upgraded WAN from a combination of
POTS, ISDN dialup and DSL to frame-relay, improving the reliability and
performance of remote offices.
·
Eliminated all
infrastructure-related outside consulting expenses.
·
Assisted with the design &
implementation of a new remote datacenter and moved all existing systems to new
datacenter with no unplanned downtime.
·
Assisted withdirectory services migration
from Novell Netware to Windows NT and email migration from Lotus cc:Mail to
Microsoft Exchange with no unplanned downtime or data-loss.
·
Designed & implemented Citrix
Metaframe farm, moving key applications off of client PCs.
Education:
Bachelor of Science Degree in Business Administration / Management
Information Systems
University of Central Florida , Class of
2001 – Orlando, FL
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