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(512) 644-9876
Hambergler.gracy@gmail.com
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Gracy Hamberg
Security Clearance
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Active Secret – expires April 2018
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Education
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University of Maryland
Bachelor’s of Science in Computer Studies
Diploma - 3.475 GPA
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Summary
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Over 6 years of directly related computer
and security experience. Experienced with Windows Server 2003/2003 R2/2008, Exchange
2003/2007, Windows 7, Vista and XP Enterprise operating systems deployment
and migrations. Skilled experience using Eeye’s Retina Scanner. Experience with Command Cyber Readiness
Inspections and preparing an enterprise according to DISA standards. Proficient scripting with VB Script and
Powershell. Intermediate experience programming with Visual Basic, C++, C#,
and C.
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Work experience
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2011 – Present ConsultNet/Hewlette-Packard
System Center Operations Manager 2007 Engineer
Primary responsibilities include
maintaining SCOM 2007 R2 across multiple domains spanning CONUS, Europe, and
Pacific US for all of MEDCOM. This
includes but is not limited to creating custom management packs, installing
updates, configuring management packs and agents, extending/upgrading the
existing SCOM infrastructure, creating/modifying rules, monitors and alerts,
and maintaining the current SCOM environment.
Additional duties include providing assistance with Active Directory
and Microsoft Exchange 2003/2007/2010 administration, security
investigations, scripting with Powershell and VB script, and troubleshooting
other Microsoft products.
2011 ITT
Systems
Enterprise Active Directory Systems Engineer
Primary responsibilities include administrating
System Center Operations Manager (SCOM) 2007, Active Directory, and related
services (DNS, DHCP, Group Policy and File Services) to improve network
health and operability. Refined
organizational policies to facilitate uniform management operations across
all of South Western Asia. This includes
working with other civilian contracted organizations to coordinate
installation and maintenance of enterprise services in remote locations. Duties
include Systems Administrator tasks listed below as well as training new
Active Directory Engineers and Administrators.
2010 - 2011 ITT Systems
Enterprise Active Directory Systems Administrator
Manage group policy to promote
security. Document processes and
procedures to ensure standardization of implementations regarding
installation and configuration of Enterprise assets. Scanned domain controllers and member
servers using eEye's Retina scanner and the DISA Gold Disk to identify and
remedy vulnerabilities. Design and
implement access control lists for protecting information on the
network. Manage IPSEC policies to
manage information flow between critical assets.
Provide enterprise level systems
administration including managing and configuring DNS, Active Directory,
Microsoft Exchange, Windows Server 2003/2008, SCCM, SCOM, and ESXI 4. Other duties include server maintenance,
configuring backups, demoting and promoting domain controllers, building member
servers, processing tickets via Remedy, writing/running scripts, analyzing
logs, creating packages, advertisements, managing virtual machines, and
troubleshooting related issues. Acted
as a Trusted System Administrator for requesting, installing and
troubleshooting certificates for all Enterprise servers. Approved and assisted customers in
requesting DISA Whitelist exemptions.
2009 AT&T
Gov. Solutions
Sr. Associate Network System Engineer Analyst
Poisoned DNS zones of restricted URLs. Monitored Network via Spectrum and eHealth
to isolate faults and identify outages. Documented procedures and guidelines
in support of ITIL implementation.
Provided enterprise level network
management for users in Kuwait, Iraq, Qatar, Bahrain, and Afghanistan. Utilized and configured Spectrum and
EHealth to monitor network health.
Submitted and routed trouble tickets via Remedy 6.3. Created, modified, and deleted Remedy
accounts. Performed basic Active
Directory functions. Helped maintain local SharePoint wiki by creating and
maintaining information pages.
2008 – 2009 ITT
Systems
Helpdesk Administrator and Shift Lead
Hardened Machines, and installed
patches to mitigate vulnerabilities on workstations. Monitored network access lists. Documented
processes for managing accounts and ensuring proper authentication on the
network. Directed other administrators
to accomplish goals set forth by management.
Provided basic troubleshooting for
computer, network, and printer issues. Worked extensively with Active
Directory, Remedy, Microsoft Exchange, Net Manager and VMPS to manage users
and workstations. Trained new employees and maintained training documentation.
2003 - 2005 Pledger and Kalkomey Inc.
Engineering Technician
Hardened firm's computers to prevent
unauthorized access. Performed regular
health and maintenance checks – removed infections when discovered. Provided desktop support for hardware and
software issues.
Edited computer based maps using Auto CAD
(Computer Aided Drafting); worked with and eventually led the surveying team
in 4 major projects. Drafted, edited, and prepared technical reports. Provided customer assistance to
municipalities to get their Texas Commission on Environmental Quality (TCEQ)
permits.
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Certifications
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CISSP (399452)
GIAC Certified Incident Handler (20295)
CompTIA Security+ (COMP001008594111)
Microsoft Certified IT Professional (MCP
#6510104)
Microsoft Certified Technology
Specialist
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Miscellaneous
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Eagle Scout 2002
Myer’s-Briggs
Type Indicator - ENTJ
ITT
Leadership 201 Course Graduate
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