System Administrator Desktop Administrator Sample Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download

Bella Winner

309 SE Kreder Rd.

#12

Dayton, OR 97001

503-857-9876 cell

winner.bella@gmail.com

 

 

SUMMARY:

I am a technical problem-solver with excellent diagnostic skills, management skills, sound judgment & attention to production server methodologies & processes. I have the ability to multi-task in a team environment. I also have the ability to apply advanced troubleshooting principles, theories, and concepts to problem solving. Strong written & verbal skills are a large part of my abilities.. Good organization & time management skills, customer orientation, & project management. Plan & schedule work to meet deadlines established by myself & others to ensure completion of several goals or deadlines simultaneously

Employment History

OECO, LLC (TekSystems Contractor):  System Administrator/Desktop Administrator                                                                           October 2010 – September 2011

Duties:

• Initially hired to develop a help desk environment for the manufacturing floor for IT issues.
• Developed help desk environment using OCCAMS Resources’, an OR business accelerator.
• Worked with OCCAMS web developers for a custom solution.
• Went on to integrate all desktop client side IT functions under a common umbrella, including server services, with the existing systems administrator. I called this new department IT Client Services.
• Administered Blackberry server and ordered and setup new blackberry phones for the clients that needed them. Troubleshoot and resolve Blackberry smart phone issues.
• Required to learn old NEAX 2400 NEC PBX. Trained on system with phone support vendor, administered. Duties with this system included backing up, building new phone accounts, physical and virtual, punching down physical connections, administered the voice mail,  Knowledge of keeping a large phone system running!
• Helped design the new NetAPP file server system architecture. Designed a separate site mirror disaster recovery model using hourly snapshots, located this in Goleta CA site. Migrated ALL data from the Windows Server 2003 Distributed File System to the NetAPP file system (CIFS). This was all accomplished with the systems administrator of the time, Alex, also a reference of mine. (see below).
• Used group policy extensively.
• After the  systems administrator left, I filled in and took over ALL facets of  the delivery of IT services @ OECO, LLC including ALL 3 sites, Milwaukie OR, Goleta CA, and Hatfield PA.
• When the IT manager was required to take over the migration of 3 ERP systems into SAP, I was given ALL managerial duties of the IT manager, except for budgeting, while a new manager was hired. I managed the IT department for 6 mos. of the 1 year I was @ OECO, LLC.

Franklin Templeton (TEKSystems Contractor): System Administrator                                                                     June2010 – September 2010

Data Center Migration Project & Disaster Recovery Center Build-Out Project

·         Own & Manage the physical migration of IBM Windows Blade Center Servers from cradle to grave

·         Assist the data migration team in scripting the data migration process, using group policy for initial config. tasks.

·         Bring server up in new location, test and configure new servers with  the boot LUN’s on the SAN, (EMC and NetAPP) and then lay down the new OS and application image.

·         Test and configure server to operate within  Franklin’s established operating and security guidelines and procedures.

·         Member of the Disaster Recovery Center Build-Out Team.  Design disaster recovery solutions to Franklin’s recovery parameters. Final product was a mirror in Stockton, CA of the new data center in Rancho Cordova, CA.  using  3 nailed-up (Dedicated) DS3’s. NetApp mirrored snapshots from primary to mirror every hour. 

Sutter Health: Sacramento Sierra Region IT  (TEKSystems Contractor):  Desktop Support Engineer                              August 2008 - July 2009

      Duties:

§  1+ years experience designing, installing, configuring and administering 2003 Active Directory.

§  Image, deploy and test new HP Computers. Strict adherence to UAT guidelines and process procedures including QA

• Data migration process using Windows XP User State Migration Tool
• Perform support (help desk) functions on server related tickets and assist the server team in designing, building and deploying needed infrastructure solutions

 California Department of Fish and Game (TEKSystems Contractor): Desktop Support Engineer                      May 2008 – August 2008

Duties:

• 6 mos. experience designing, installing, configuring and administering 2003 Active Directory.
• Image, deploy and test new Gateway computers. Strict adherence to UAT guidelines and process procedures including QA
• Image, deploy and test new Dell servers.
• Scripted Data migration process using Visual Basic

Perform support (help desk) server-related tickets on servers and assist the server team in designing, building and deploying needed infrastructure solutions

Winner Technologies, Inc (Self-employed): Systems Engineer and Administrator                                                               April 2006 – July 2008

• Design consultant and support specialist for Microsoft Windows SBS 2003.
•  Internet Security and Acceleration Server and the enterprise desktop environment.
• 95 % of my clients were law firms with less than 50 employees. Extremely experienced with the needs of a law office from an IT perspective.

CU Direct Corporation:  Systems Administrator and Field Engineer                                                                                                     Nov 5, 2001 – March 30 2006 
 Network Field Systems Engineer

Duties:

• 5+ years experience designing, installing, configuring and administering 2003 Active Directory.
• 5+ years experience installing, configuring and administering SQL 2000
• 5+ years experience installing, configuring, securing, and administering IIS 5.0 & 6.0.
• Developed the Field Systems Engineer environment at CU Direct Corporation
• Field Engineer position, defining the position statement, operating procedures, standard application server build procedures, troubleshooting procedures
• Developed troubleshooting procedures for the Technical Response Agents (Help Desk) that respond to Credit Unions calls for technical support
• Developed the escalation procedures for the Technical Response Agents
• Trained the TRA’s in the operation and troubleshooting of the Workflow Manager Application server system
• Build, Configure and deploy Workflow Manager Application servers, either tower or rack configuration to customer’s specs. , or CU Direct specs. , in the absence of the customer’s.
• Building the server from the hardware level up, configuring hardware RAID controllers, Operating system (Windows 2000 & 2003 Server), Installing MS SQL 2000 & 2005, installing the database, configuring database management and maintenance plans, installing the Workflow Manager application, then traveling to the Credit Union and deploying the server and designing solutions as required for optimal availability, performance, recoverability, and communication with CU Direct’s network of Auto Loan Decision Engines. 

§  Maintained a database of client solutions and configuration files pursuant to each client installation

§  Also, developed a WebEx installation solution, and took this proposal to my manager, and in turn, we took it to the Board of Directors for CU Direct.

§  After approval, this new solution saved CU Direct approximately $50-60K per year in travel costs to send me to the credit unions.
      

Intel Corporation                                                                                                            August 31, 1998 – July 31, 2001     
TAC SAP Team: Server Support Engineer                                                                                                                                    Aug. 31-Nov. 10 1998

• Call consultant for the SAP team in the Technical Assistance Center. Duties included solving issues for SAP R3 that Intel users were experiencing. Also filled in on desktop issues for Intel Desktop support.

Data Warehouse Support Team in the OSC:  Data Processing Analyst & Administrator                                                                Nov 10 – Approx. Feb 15, 2001

• Monitor Data Warehouse processing cycles, escalate failures that were not solvable by Data Warehouse Team to appropriate support personnel in the Data Warehouse

Enterprise Server Management Team: Remote Systems Administrator                                                                                           Feb 15 – July 31 2001

• 5+ years experience designing, installing, configuring and administering 2003 Active Directory.
• Work as a Server Specialist for the Enterprise Remote Server Management (ERSM) team within the IT Operations Service Center (OSC).
• Responsible for the team delivery of production support services in the NT Server environment.
• Specifically, provide down-the-wire administration & mgmt for more than 6000 NT 4.0 and Win 2000 infrastructure servers supporting Intel's global network.
• Tasks include systematic monitoring, troubleshooting, and problem resolution utilizing native NT tools, Tivoli, LANDesk, & other specialized monitoring/management applications.
• Responsible for Microsoft NT Server 4.0 Administration, NT Domains, WINS/DHCP, ARCServe, Notes, SMS & Client/Server technology. 
• Systematically troubleshoot problems, ability to utilize tools and performance metrics to resolve problems or improve performance.
• Interface with 2nd and 3rd level support organizations to resolve issues.
• Also responsible for backup/recovery of RAID on server systems, monitoring products.

California Energy Commission                                                                                                  April 1998 – July 1998        

Student Intern – Help Desk PC Technician

Duties:

• Assisted system administrator in maintaining and creating user accounts on NT server 4.0. Assisted migrating Novell accounts to NT.

• Evaluated and repaired user workstations that had network connectivity problems.
• Evaluating and installing software and solving associated software problems for both client and server-side connectivity.
• Troubleshooting and repairing hardware problems on desktops was another of my duties.

Technical skills

§  20 years experience installing, configuring and administering MS DNS, WINS, DHCP, MS Firewalls (ISA 2000 expert).

§  10+ years experience installing, configuring, and administering IIS4.0, 5.0, 6.0, SQL 2000.

§  11 years experience designing, installing, configuring and administering MS Active Directory (since Windows 2000 released) using Group Policy.

§  5+ years experience performance tuning Active Directory (Moving FSMO roles around the forest, organizing and optimizing Active Directory replication (site links, bridgehead servers, etc).

§  20 years experience building, configuring, troubleshooting, and repairing the desktop environment

§  20 years experience repairing PC’s and laptops

§  Dell Certified on PC’s, laptops, and servers.

§  Experienced with HP PC’s laptops and servers as well

§  Installing, configuring, maintaining and supporting Microsoft Exchange 2003

§  Installing, configuring, maintaining and supporting Windows 2003 Active Directory

§  Installing, configuring, maintaining and supporting Windows XP.

§  Installing, configuring, maintaining and supporting Windows 2000 Active Directory

§  Installing, configuring, maintaining and supporting Windows 2000 Professional.

§  Installing, configuring, maintaining and supporting Windows NT in a networked client/server environment. Thorough understanding of system architecture, interconnectivity and interoperability.

§  Design, implement and maintain networks in the LAN and WAN environments.

§  Installing, configuring and administering of Windows Server 2003. Installing, configuring and supporting Windows XP. Thorough understanding of interconnectivity and interoperability with NetWare and UNIX, LINUX. Installing, configuring and administering DHCP, WINS and DNS.

§  Installing, configuring and sub-netting TCP/IP.

§  Supporting and maintaining Server 2003 in the enterprise environment. Administering trust relationships for large multiple domain/forest environment. Installing and configuring Performance and Network monitors. Establishing database and logging to set up a baseline. Creating charts and reports from samples over time to identify bottlenecks in server, client and network performance.

§  Implementing and Supporting Microsoft Internet Information Server 4.0, 5.0, 6.0.

§  SQL 2000 qualified

§  A+ qualified

EDUCATION:

TechSkills, Inc                                                                                                                             May 2009 – August 2010

MCSE 2003, MCITP 2005

MTI College of Business and Technology                                                                                                            1998

Microsoft Certified Systems Engineer Program

Community College of the Air Force, Lowry Air Force Base, Denver CO                May 1974-July 1975

Basic and Advanced Electronics Technology- Airborne Radar Technology

Hillsboro High School Hillsboro, OR                                                                                  Graduated June 1973

Military Service:

United States Air Force                                                                                                      March 1974 – February 1978    

Airborne Fire Control Radar Technician

Duties:

§  Troubleshoot and repair weapons control radar systems installed in the F4C, D, and E & F Fighter aircraft.

Professional References:

Provided upon request

 

Download Resume Format