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JOY GALE
(408) 221-9876 Silicon Valley, CA 94001 joy@yahoo.com
SUPPLY CHAIN / OPERATIONS PROFESSIONAL
An experienced leader with broad and in-depth knowledge of Operations and Supply Chain in technical environments.
10 years in Program Management, leading multi-disciplined teams from NPI through to Production and EOL
3 +years leading manufacturing operations including budgets and cost control, staffing, process development
3.5 years Consulting - business process strategies for development and continuous improvements
7 years sales and customer management. Responsible for $250M/year sales, relationships with engineering through CEO's. Negotiation of contracts, managing international outsourced manufacturing from cradle to grave.
A resourceful strategist with the ability to resolve issues and implement changes to deliver above and beyond requirements, and improve processes.
Successful at building cohesiveness and high performance in cross-functional teams and other stakeholders within an organization while providing the vision to guide the team through the process from NPI through end-of-life. Strong relationship development, internal and external.
Extensive cultural and business acumen in Asia, United Kingdom and Mexico.
RESUME
OUTSOURCED MANUFACTURING MGR Diamond Systems-2010-2011
Diamond is a producer of PC104 form factor motherboards for military and industrial applications. Leveraged extensive CM industry knowledge to manage Contract Manufacturers.
Develop and execute plans to improve On-Time delivery and CM supplier business performance.
Demand Planning for specific sets of products (50+ SKUs)
Coordinate with internal cross-function teams to support the strategies, goals and targets to achieve consistent and effective supplier sourcing for capability and capacity.
Generating and providing production schedules to Supplier base and ensuring execution to plan.
Provide Supply Chain flexibility through a combination of strategies such as Bonded Inventory program, Safety Stock, Blanket orders, long range forecasting.
Control inventory assets to keep inventory level at target; improving inventory turns without stock-outs.
OPERATIONS/BUSINESS PROCESS CONSULTING CRC Results 2006-2010
3.5 years in Process Improvement Projects - Provide analysis, determine policies and strategies for development, improvements and risk management of business processes. Determine project scope, plans, goals, metrics and deliverables.
Accomplishments include analysis and risk assessment for NPI Process, Supply Chain Management, Forecasting Process; Transfer to Outsourced Manufacturing, Procurement Process. Regularly reviewed action items presented by individual process owners to support driving improved metrics and actions to completion. Clients include JDSU, FormFactor, Farmtek, EFI.
Evaluate and analyze current manufacturing operations for OEM and identified tools, resources, training, staffing and time line required to double capacity in 6-12 months.
Results: Plan implemented by company.
Evaluate and analyze manufacturing and supply chain operations, in Shenzhen, China, including logistics, quality, materials control; commodity management and supplier performance, planning and continuous improvement initiatives. Results: Determined improvements required, recommended strategy and accepted by executive management.
VP-OPERATIONS BlueArc Corp 2004-2006
Hands on Manufacturing and Supply Chain Operations for a start-up, server based storage system Organization included all processes from NPI support through production and shipment. Directly responsible for Contract Manufacturing suppliers.
Determined budget, hired and developed staffing, developed processes and policy for organization.
Determined supply chain strategy to ensure supply of critical (disk drives, PCBA & chassis, ASICs) Negotiated quarterly pricing reductions and contracts with key suppliers to gain favorable terms. Ensured OTD of components while maintaining optimal inventory levels. Results: Doubled COGS reduction year over year.
Sourced and quoted to quickly transferred manufacturing between tier-one contract-manufactures, due to unexpected site closure (Celestica to Sanmina). Result: Ensured uninterrupted shipments to end customers. Contained transfer cost to minimal.
Supported NPI activities between R&D and Operations from Design to General availability.
Reduced BlueArc manufacturing inventory by one third, containing costs and effectively managing valuable assets, through negotiations, vendor managed inventory (VMI) and similar policies. Developed strong relationships with key suppliers from senior to working levels
Developed policies and procedures to support growth of organization within Operations budget.
GLOBAL ACCOUNT MANAGER Celestica Corp 1997-2004
Top-tier Electronics Contract Manufacturer. Leveraged in-depth and extensive knowledge of manufacturing, outsourcing and supply chain industry to develop strong customer relationships and win business in an extended sales-cycle environment.
Global Account Manager for large-customer base including HP, SGI, BlueArc. Responsible for $250M+ sales/year. Developed relationships with engineering through CEO's. Negotiated contracts, managed International outsourced manufacturing from cradle to grave. (UK, Mexico, Asia) Met or exceeded sales revenue targets each year.
Provided guidance to the internal manufacturing supply chain team, ensuring OEM requirements from NPI to EOL were understood and met. Resolved escalated issues with customers and key suppliers
PROGRAM MANAGER, SENIOR Solectron Corp 1995-1997
Manufacturing Operations for Assembly and Systems build, Milpitas Campus. Leader for five Program Management Teams, Executed customer requirements accurately, timely and professionally. Sample accomplishments:
Reorganized operations for Cisco Systems, Solectrons largest customer. Led five multi-disciplined Program teams (60+) to achieve significant improvement in Supply Chain execution by establishing consistent and disciplined processes and improved quality yields.
Provided leadership to improve morale, motivating improved team performance
Provided leadership to support customer requirements. Determined resources, staffing, timelines, and resolved conflicts. Added supply chain processes and structure, resulting in a return to effective supply chain execution and process driven operational performance improvement. Increased on-time deliveries from 90%.
Facilitated the transfer of key business drivers and processes from Comptronix to Sanmina during the transition to new management resulting in the retention of key processes.
PROGRAM MANAGER Mitsubishi Intl Corp 1987-1993
Outsourced Manufacturing Services group of Mitsubishi, Program Manager for US based customers.
Provided supplier and customer interface for manufacturing sites in Singapore, Malaysia Managed manufacturing output in Asia to US customers requirements
Grew and maintained relationships with customers such as Lifescan, Connor Peripherals, Kodak, and to ensure requirements were met.
Responsible for escalation and resolution of critical issues with U.S. materials supplier base resulting in increased supplier performance. Developed cooperative relationships with key U.S. suppliers.
Demonstrated skill in understanding cultural requirements and business drivers in Asia. Extensive travel to the region for evaluations and customer meetings.
Education:
BA, San Francisco State University, Certified Program Manager-Solectron University (6 month program) APICS, SAP, Macola ERP, Crystal Reports, Microsoft Office MS Project, Excel, Power Point, able to travel 80%+
(408) 221-9876 Silicon Valley, CA 94001 joy@yahoo.com
SUPPLY CHAIN / OPERATIONS PROFESSIONAL
An experienced leader with broad and in-depth knowledge of Operations and Supply Chain in technical environments.
10 years in Program Management, leading multi-disciplined teams from NPI through to Production and EOL
3 +years leading manufacturing operations including budgets and cost control, staffing, process development
3.5 years Consulting - business process strategies for development and continuous improvements
7 years sales and customer management. Responsible for $250M/year sales, relationships with engineering through CEO's. Negotiation of contracts, managing international outsourced manufacturing from cradle to grave.
A resourceful strategist with the ability to resolve issues and implement changes to deliver above and beyond requirements, and improve processes.
Successful at building cohesiveness and high performance in cross-functional teams and other stakeholders within an organization while providing the vision to guide the team through the process from NPI through end-of-life. Strong relationship development, internal and external.
Extensive cultural and business acumen in Asia, United Kingdom and Mexico.
RESUME
OUTSOURCED MANUFACTURING MGR Diamond Systems-2010-2011
Diamond is a producer of PC104 form factor motherboards for military and industrial applications. Leveraged extensive CM industry knowledge to manage Contract Manufacturers.
Develop and execute plans to improve On-Time delivery and CM supplier business performance.
Demand Planning for specific sets of products (50+ SKUs)
Coordinate with internal cross-function teams to support the strategies, goals and targets to achieve consistent and effective supplier sourcing for capability and capacity.
Generating and providing production schedules to Supplier base and ensuring execution to plan.
Provide Supply Chain flexibility through a combination of strategies such as Bonded Inventory program, Safety Stock, Blanket orders, long range forecasting.
Control inventory assets to keep inventory level at target; improving inventory turns without stock-outs.
OPERATIONS/BUSINESS PROCESS CONSULTING CRC Results 2006-2010
3.5 years in Process Improvement Projects - Provide analysis, determine policies and strategies for development, improvements and risk management of business processes. Determine project scope, plans, goals, metrics and deliverables.
Accomplishments include analysis and risk assessment for NPI Process, Supply Chain Management, Forecasting Process; Transfer to Outsourced Manufacturing, Procurement Process. Regularly reviewed action items presented by individual process owners to support driving improved metrics and actions to completion. Clients include JDSU, FormFactor, Farmtek, EFI.
Evaluate and analyze current manufacturing operations for OEM and identified tools, resources, training, staffing and time line required to double capacity in 6-12 months.
Results: Plan implemented by company.
Evaluate and analyze manufacturing and supply chain operations, in Shenzhen, China, including logistics, quality, materials control; commodity management and supplier performance, planning and continuous improvement initiatives. Results: Determined improvements required, recommended strategy and accepted by executive management.
VP-OPERATIONS BlueArc Corp 2004-2006
Hands on Manufacturing and Supply Chain Operations for a start-up, server based storage system Organization included all processes from NPI support through production and shipment. Directly responsible for Contract Manufacturing suppliers.
Determined budget, hired and developed staffing, developed processes and policy for organization.
Determined supply chain strategy to ensure supply of critical (disk drives, PCBA & chassis, ASICs) Negotiated quarterly pricing reductions and contracts with key suppliers to gain favorable terms. Ensured OTD of components while maintaining optimal inventory levels. Results: Doubled COGS reduction year over year.
Sourced and quoted to quickly transferred manufacturing between tier-one contract-manufactures, due to unexpected site closure (Celestica to Sanmina). Result: Ensured uninterrupted shipments to end customers. Contained transfer cost to minimal.
Supported NPI activities between R&D and Operations from Design to General availability.
Reduced BlueArc manufacturing inventory by one third, containing costs and effectively managing valuable assets, through negotiations, vendor managed inventory (VMI) and similar policies. Developed strong relationships with key suppliers from senior to working levels
Developed policies and procedures to support growth of organization within Operations budget.
GLOBAL ACCOUNT MANAGER Celestica Corp 1997-2004
Top-tier Electronics Contract Manufacturer. Leveraged in-depth and extensive knowledge of manufacturing, outsourcing and supply chain industry to develop strong customer relationships and win business in an extended sales-cycle environment.
Global Account Manager for large-customer base including HP, SGI, BlueArc. Responsible for $250M+ sales/year. Developed relationships with engineering through CEO's. Negotiated contracts, managed International outsourced manufacturing from cradle to grave. (UK, Mexico, Asia) Met or exceeded sales revenue targets each year.
Provided guidance to the internal manufacturing supply chain team, ensuring OEM requirements from NPI to EOL were understood and met. Resolved escalated issues with customers and key suppliers
PROGRAM MANAGER, SENIOR Solectron Corp 1995-1997
Manufacturing Operations for Assembly and Systems build, Milpitas Campus. Leader for five Program Management Teams, Executed customer requirements accurately, timely and professionally. Sample accomplishments:
Reorganized operations for Cisco Systems, Solectrons largest customer. Led five multi-disciplined Program teams (60+) to achieve significant improvement in Supply Chain execution by establishing consistent and disciplined processes and improved quality yields.
Provided leadership to improve morale, motivating improved team performance
Provided leadership to support customer requirements. Determined resources, staffing, timelines, and resolved conflicts. Added supply chain processes and structure, resulting in a return to effective supply chain execution and process driven operational performance improvement. Increased on-time deliveries from 90%.
Facilitated the transfer of key business drivers and processes from Comptronix to Sanmina during the transition to new management resulting in the retention of key processes.
PROGRAM MANAGER Mitsubishi Intl Corp 1987-1993
Outsourced Manufacturing Services group of Mitsubishi, Program Manager for US based customers.
Provided supplier and customer interface for manufacturing sites in Singapore, Malaysia Managed manufacturing output in Asia to US customers requirements
Grew and maintained relationships with customers such as Lifescan, Connor Peripherals, Kodak, and to ensure requirements were met.
Responsible for escalation and resolution of critical issues with U.S. materials supplier base resulting in increased supplier performance. Developed cooperative relationships with key U.S. suppliers.
Demonstrated skill in understanding cultural requirements and business drivers in Asia. Extensive travel to the region for evaluations and customer meetings.
Education:
BA, San Francisco State University, Certified Program Manager-Solectron University (6 month program) APICS, SAP, Macola ERP, Crystal Reports, Microsoft Office MS Project, Excel, Power Point, able to travel 80%+
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