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Greenville , SC 29001 farrah@yahoo.com (H) 864-201-1230
Information Center Analyst
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Farrah Navarro
309 Stag
St Apt 1
(C) 864-905-9876
Accomplished bilingual professional with
four years of detailed-focused and results-oriented performance in the U.S.
Military: earned a promotion while excelling as a leader. Dedicated, organized,
and self-directed team member with a keen eye on the bottom line and strong relationship-building
and communication skills.
Technical Proficiencies
Operating Systems: MS Windows Server 2003, 2000, Vista , XP, Linux (Red Hat)
Networking: Local Area Network (LAN), Wide Area
Network (WAN), TCP/IP
Software: MS Office (Word, Excel, PowerPoint,
Outlook), Exchange, Visio, Lotus Notes, Structured Query Language (SQL)
Professional Experience
Petco
Pet Supplies 11/2010 – 10/2011
Store
Associate
·
Handled the tasks of assisting customers by
providing tips and methods of pet care.
·
Helped trained and develop new
personnel.
·
Performed the tasks of ensuring
that the animals are looked after in a well manner.
·
Ability to work in a team with strong
multitasking skills.
Sealed
Air Corporation (Contract) 06/2009 - 06/2009
·
Provided Application support
for users.
·
Used PC Anywhere for remote
user support.
·
Assisted with Blackberry user accounts
and setting up new accounts.
·
Exercised my bilingualism to
aid clients.
US Army
National Guard 10/2008 - 09/2009
Soldier
· Enforce, track and insure compliance with all organization policies
and procedures.
· Demonstrated effectiveness in problem evaluation coupled with the
ability to generate and implement effective solutions.
· Consistently adhered to military customs, courtesies, and protocol
in all situations. Inspired similar standards in others.
· Troubleshoot operational functions to insure productivity and
optimize quality.
US
Coast Guard 02/2003 - 11/2006
Engineer
·
Promoted within short period by
demonstrating an over-achieving dedication that maximized results for the
entire team.
·
Strengthened knowledge and
proper execution of First Aid, Survival, War tactics, and Security.
·
Adapted to spontaneous
variables, made important decisions generated by high stress situations,
policies, procedures, and environments.
·
Participated in coordinated operations
to intercept and rescue illegal migrants.
Education
Bachelor
of Science, Information Systems Security, ITT
Technical Institute, Indianapolis ,
IN
2011
Associate
of Applied Science, Computer Network Systems, ITT Technical Institute, Greenville , SC 2009
Team member of Capstone project involving
assigning tasks, collecting documentation, and a panel presentation of a
network designed for an organization with multiple satellite sites.
References
Available upon request
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