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Bella Ting
309 Hyde Common
#122
Fremont, CA 94001
925-596-9876
bella@yahoo.com
Summary of Expertise
Domain expert with
16 years progressive recruiting operations support and deployment of human
capital management service offerings. Demonstrated ability facilitating staff
augmentation and talent acquisition services for information technology,
administrative and business professional labor categories. Highly conversant with developing project
workflow methodologies for phased rollout of automated contingent workforce
solutions encapsulating functional specifications gathering, systems
integration, talent acquisition lifecycles, data integrity validation, supply
chain vendor management optimization, change management, compliance, risk
mitigation, diversity spend objectives, business intelligence analytics, consolidated
invoicing and affiliate supplier payment mechanisms. Proven track record of
deploying 4 contingent staffing programs at Cisco Systems, PeopleSoft, Intuit
and Agilent Technologies to an information systems based approved purchasing environment
(Adecco WorkCard, SkillsVillage, PeopleClick and Chimes).
Work Experience
5/11 – Current Ascent Services Group, Walnut
Creek, CA
Lead Recruiting Consultant responsible for staffing support functions assigned
to ASG’s flagship Kaiser Permanente account.
(90 day assignment ending)
3/08
to 3/11 Rose International, San Ramon, CA
Talent Acquisition
Engagement Manager responsible for staff augmentation recruiting support for
Kaiser Permanente's Collaborative Staffing Services Program (KCSS/Clickstaff)
powered by Chimes/Beeline/Fieldglass.
* Successfully
managed internal recruitment function to source, screen, interview and submit qualified
candidate resume profiles thru Kaiser’s applicant tracking system.
* Oversaw new hire
on-boarding lifecycle to include: (criminal background/employment/education
verifications), I-9 compliance, Client non-disclosure forms, workplace policies
and W-2 payroll documentation).
* Collaborated directly
with hiring managers and executive stakeholders in KP Procurement on priority
business requirements.
* Interfaced
extensively with corporate offshore outsourcing staffing teams in Delhi, India
to support recruiting infrastructure.
* Responsible for
service labor agreements delivery and evaluating performance analytics creating
true value for customers.
* Awarded Best
Staffing Vendor Performance in KP-IT (2 consecutive yrs) and 2009 Class 4 -
Supplier of the Yr (NCMSDC.org).
9/06
to 12/07 Agilent
Technologies, Santa Clara, CA
HR Delivery Specialist
for Chimes Project Office on-premise at Agilent Technologies leveraging
existing relationships with Chimes’s Hewlett Packard engagement.
* Executive
business owner for Agilent’s external temporary workforce program inclusive of
hourly based time & materials transactions and payroll in the US and
Canada.
* Heavily involved
in process control design, change management, supply chain management, cost
savings expansion, and workflow implementation of Chimes application into customer
infrastructure during UAT business environment prior to official go-live launch.
* Performed
program gap analysis/remediation steps to identify root causes of fulfillment
delays and outstanding software issues.
* Launched global
expansion plans to Asia-Pacific Rim and Brazil as downstream project
milestones.
* Successfully
kicked off Agilent’s PrimeTime Retiree Flexible Worker Initiative to actively
populate a retiree candidate pool/database for potential consideration on
upcoming staffing requirements.
9/01
to 8/06 Intuit, Mountain View, CA
Sr Recruiting Operations
Manager for Spherion's human capital management solution powered by PeopleClick
responsible for the temporary labor workforce program at Intuit in all 33 field
locations nationwide.
* Successfully
managed and recruited all contingent labor: General Staffing, Professional
& IT lines of business via Intuit’s master vendor list in an automated ASP
environment powered by PeopleClick.
* Facilitated implementation
lifecycles thru requirements definition into primary project charter, issued
deliverables tracking logs via Quickbase in compliance with statements of work
and fiscal budget mandated by Intuit Procurement Oversight Committee.
* Audited daily
transactions with a primary emphasis on new hire information deploying various
data warehouse methodologies to validate successful data ports into PeopleSoft
RDBMS required for onboarding new-hire procedures.
* Developed and
launched a strategic campaign awareness designed for hiring managers and
vendors users to include in-depth training sessions on operational logistics
encompassed by Talent Acquisition’s intranet launch page for step by step
formulas to hire contingent labor.
* Negotiated
master services agreements in partnership with Corporate Legal to facilitate
RFI/RFP scenarios for recruitment services supply chain optimization.
* Partnered
collaboratively with various stakeholders on enterprise Oracle 11i finance
migration upgrade.
3/00
to 8/01 PeopleSoft, Pleasanton, CA
Contingent
Workforce Program Manager for PrO Unlimited's onsite staffing desk in
PeopleSoft's Corporate Staffing division powered by SkillsVillage.com.
* Responsible for
company-wide vendor compliance/1099 risk mitigation assessment reducing regulatory
compliance and co-employment issues as step #1 in PeopleSoft Finance's Purchase
Order generation process per vendor invoice protocols.
* Partnered in
conjunction with SkillsVillage.com in implementing an XML based e-procurement
platform for deployment on PeopleSoft's PeopleForce staffing program. Captured
all lifecycle logistics to populate tracking database from various departments
in IT, NT, User Login, Facilities, Security and Database Management with
multiple "pushes" on various aspects of the software functionality.
* Actively
participated in the "PeopleFlow" terminations process in rolling out
a complete solution for full-time and contingent standard/emergency exit
protocols. Key players included Corporate Investigations, Security, Facilities,
Data Center, Asset Control.
8/98
to 3/00 Cisco Systems, San Jose, CA
Staffing Consultant
for Adecco/TAD Technical's onsite staffing program at Cisco Systems supporting
the enterprise solutions line of business known as Customer Advocacy (CA-IT).
* Profiled
incoming flow of resumes from all recruiting resource communities via in-depth
technical screening per manager requirements forwarding qualified resumes for
hiring committee’s review.
* Successfully
implemented a "Pilot Program" with a focus on partnering with select
staffing agencies strategically targeting the funnel flow of H-1B candidates
prior to their arrival in the United States while effectively forecasting
monthly headcount projections with procurement and supply chain.
* Responsible for
managing Cisco' master vendor list of over 65 staffing agencies maintaining
quarterly scorecards on performance metrics in compliance with Client policies
and service labor agreements.
* Supervised daily
operations including on-boarding logistics, new hire orientation, assignment
conflict resolution and temporary employee termination walk-offs.
6/95
to 8/98 Modis (Formerly
OMSI), Newark, CA
Human Resources Generalist
for a start-up technology solutions based company with a strong focus on
network and enterprise management systems in the telecommunications space.
* Assisted LOB
managers in improving the quality of performance management processes (matching
skills/interests to appropriate team roles, setting effective objectives,
coaching and career development, performance discussions and reviews,
compensation planning).
* Strong HR
Generalist experience in the administration of Corporate Payroll,
Medical/Dental/Vision/Life/401-K.
* Well versed with
H-1B, F-1 and TN application process from prevailing wages to LCA documentation
and final INS approval.
1/94
to 6/95 Purdue University
Athletic Dept, West Lafayette, IN
Senior Manager for
1995 Purdue University Women's Basketball Big Ten Championship Team.
Education
MBA with a focus
in Technology Management - University of Phoenix 2011 expected
Dale Carnagie
Graduate Instructor - Oakland, CA 2000 ongoing
Zenzi’s
Cosmetology Training Center - 2007
BA Movement and
Sports-Science - Purdue University 1995
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