Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Rhonda Sanah
309 Good Dale Ln.
Spring, TX 77001
Rhonda@yahoo.com
H (281) 209-9876/ C (832) 286-1230
Objective Develop a career in Information Technology that enhances my leadership potential while contributing my strengths and skills to an effective team of professionals.
Education University of Phoenix Bachelor of Science in Business Administration, 2011 - 3.02 GPA
Skills Experienced in the following:
Systems Development Life Cycle methods including Agile§
Research and analysis§
Hyperion Explorer (formerly BRIO) and some Structured Query Language (SQL)§
Adobe LiveCycle§
Microsoft Office Project 2010, SharePoint, Visual Studio, Internet§ Explorer, Word, Excel, Visio, PowerPoint, Outlook, and Infopath forms.
Training Project Management for Project Supporters 2009
Creating a Winning Environment 2009
Business Etiquette 2007
Leadership Fundamentals - 2002
Experience
12/2008 Present Sr. IT Specialist/Business Analyst United Airlines-Houston
Coordinated successful upgrades and implementation of various Technical Operations applications
Manage Tech Ops application development projects by collecting requirements, planning project details and tasks, defining scope, goals, and development timelines, and establishing open communication and developing a productive relationship with the business unit.
Develop test scenarios, conduct pre-promote and post-promote user acceptance tests, and application stability tests.
Coordinate and plan development tasks for programmers and test cases with the business unit.
Support and communicate with internal, external, and offshore application developers/programmers.
Demonstrate final product application functionality and/or enhancements.
Comply with Technology Division production deployment protocols Dev>Staging>Prod deployment schedules, including scheduling RFC (Request for Change) submission.
Document all project related communications such as meeting agendas and notes, specs, UAT results, production support plans and project plans.
Manage SCEPTRE Help Desk: Develop access request processes, created a request template to accommodate multiple requests, resolve and trouble shoot SCEPTRE errors, coordinate transaction access and permissions.
01/2007 12/2008 Sr. Analyst/Statistician Continental Airlines-Houston
Coordinate system development and enhancements as a liaison between the Revenue Accounting business users and the Financial Systems Technology group.
Gather business requirements to present to developers.
Conduct user acceptance testing of enhancements, document testing methods and results, analyze data results and comprehend system processes
Create ad-hoc statistic queries using Hyperion as requested by Revenue Accounting business users and arrange for report publication to the Continental Financial Systems web page
10/2003 01/2007 Refunds Accounting Specialist Continental Airlines-Houston, Texas
Produce and upload journals to the General Ledger for all Domestic and International refunds.
Analyze and evaluate the accounting for refunds via all source entities including WEB, domestic and International airport and city ticket offices and the Continental Refunds Dept.
Process accounting for Refunds and Charge-backs for month-end.
Forecast Refund accruals for upload to General Ledger.
Reconcile refund Station Draft Account
11/2000 09/2003 Lead Intl Sales Accounting Auditor Continental Airlines-Houston, Texas
Eliminated sales report backlog from 40 to zero; maintained a zero backlog status for 7 months consecutively.
Lead and support a staff of 17 agency auditors responsible for sales report processing if 49 countries and 156 concurrent reports.
Contributed to the paperless initiative, electronic report transmission and implementation of the Revenue Accounting System for Continental Airlines.
11/1998 - 11/2000 Intl Sales Accounting Auditor Continental Airlines-Houston, Texas
Audited for compliance of fare rules and regulations, responsible for auditing sales for eight countries.
Generated debit memos for fare rule violations and reconciled agency reports
Participated in special projects such as revenue generating tax audits.
309 Good Dale Ln.
Spring, TX 77001
Rhonda@yahoo.com
H (281) 209-9876/ C (832) 286-1230
Objective Develop a career in Information Technology that enhances my leadership potential while contributing my strengths and skills to an effective team of professionals.
Education University of Phoenix Bachelor of Science in Business Administration, 2011 - 3.02 GPA
Skills Experienced in the following:
Systems Development Life Cycle methods including Agile§
Research and analysis§
Hyperion Explorer (formerly BRIO) and some Structured Query Language (SQL)§
Adobe LiveCycle§
Microsoft Office Project 2010, SharePoint, Visual Studio, Internet§ Explorer, Word, Excel, Visio, PowerPoint, Outlook, and Infopath forms.
Training Project Management for Project Supporters 2009
Creating a Winning Environment 2009
Business Etiquette 2007
Leadership Fundamentals - 2002
Experience
12/2008 Present Sr. IT Specialist/Business Analyst United Airlines-Houston
Coordinated successful upgrades and implementation of various Technical Operations applications
Manage Tech Ops application development projects by collecting requirements, planning project details and tasks, defining scope, goals, and development timelines, and establishing open communication and developing a productive relationship with the business unit.
Develop test scenarios, conduct pre-promote and post-promote user acceptance tests, and application stability tests.
Coordinate and plan development tasks for programmers and test cases with the business unit.
Support and communicate with internal, external, and offshore application developers/programmers.
Demonstrate final product application functionality and/or enhancements.
Comply with Technology Division production deployment protocols Dev>Staging>Prod deployment schedules, including scheduling RFC (Request for Change) submission.
Document all project related communications such as meeting agendas and notes, specs, UAT results, production support plans and project plans.
Manage SCEPTRE Help Desk: Develop access request processes, created a request template to accommodate multiple requests, resolve and trouble shoot SCEPTRE errors, coordinate transaction access and permissions.
01/2007 12/2008 Sr. Analyst/Statistician Continental Airlines-Houston
Coordinate system development and enhancements as a liaison between the Revenue Accounting business users and the Financial Systems Technology group.
Gather business requirements to present to developers.
Conduct user acceptance testing of enhancements, document testing methods and results, analyze data results and comprehend system processes
Create ad-hoc statistic queries using Hyperion as requested by Revenue Accounting business users and arrange for report publication to the Continental Financial Systems web page
10/2003 01/2007 Refunds Accounting Specialist Continental Airlines-Houston, Texas
Produce and upload journals to the General Ledger for all Domestic and International refunds.
Analyze and evaluate the accounting for refunds via all source entities including WEB, domestic and International airport and city ticket offices and the Continental Refunds Dept.
Process accounting for Refunds and Charge-backs for month-end.
Forecast Refund accruals for upload to General Ledger.
Reconcile refund Station Draft Account
11/2000 09/2003 Lead Intl Sales Accounting Auditor Continental Airlines-Houston, Texas
Eliminated sales report backlog from 40 to zero; maintained a zero backlog status for 7 months consecutively.
Lead and support a staff of 17 agency auditors responsible for sales report processing if 49 countries and 156 concurrent reports.
Contributed to the paperless initiative, electronic report transmission and implementation of the Revenue Accounting System for Continental Airlines.
11/1998 - 11/2000 Intl Sales Accounting Auditor Continental Airlines-Houston, Texas
Audited for compliance of fare rules and regulations, responsible for auditing sales for eight countries.
Generated debit memos for fare rule violations and reconciled agency reports
Participated in special projects such as revenue generating tax audits.
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